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Staff. Cool rooms. Great location.

Well located close to Chateau Frontenac and 1884 slide. Good size of the room, good bed and shower but terrible pillows and cleaning was reasonable.

The building architecture is beau

Beautiful and carefully designed hotel, only have to say the pillow was so big and uncomfortable.

Room was unique. However, no sitting area or desk making it a sleep only room. Staff was helpful and pleasant. Parking is 2 nlocks away and off site making it impossible for people woth physcal challenges No wheel chair acees as well.expensive but great location

The shower was very poor pressure and cold. The receptionist acknowledged this and said they were aware of the problem. The room was not serviced daily, mugs were left dirty and complimentary coffee etc were not replaced after use

Problème avec le débit d’eau et eau chaude donc difficulté pour prendre une douche

We really enjoyed our stay! Paula is a wonderful Hostess! She made sure everything was perfect for us and had so much information to share. The location is perfect for walking to everything in Old Quebec City! Every evening we would walk up the hill to The Citadel and watch the sunset over the beautiful St Lawrence River and the Chateau!

The room is stylish, and the hotel is within walking distance to Dufferin Terrace, the Citadelle of Québec, and other major attractions. One small issue we noticed was a shoe print on the couch, but overall, we enjoyed our stay.

Not a fan of a dark toilet, but anything other than that is excellent.

We had a very enjoyable stay the staff was great and helping plan our day trips

Hotel is lovely, location is ideal, and Paule was very helpful! She gave us some great recommendations!

We had the tiny split level room. I wouldn't stay in this room again because the bed was only accessible on one side and it was elevated by a few stairs that we had to negotiate before we had to go down a whole flight of stairs to the bathroom (especially in the dark at night). Zero closet or storage space. Staff was excellent and loved the completely new (as of May 2025) interior design of room but the lack of space and split level is a no from us especially at the price we paid. There are far better options in this hotel and elsewhere in town.

This was a very nice historic hotel in a great location near Chateau Frontenac, however there were a few shortcomings as others have mentioned. We reserved the deluxe suite. I was aware that there was no elevator and thought we were on the third floor, forgetting that "European" floors start at zero. So we were actually on the fourth floor, which was 52 steps from the lobby. And we had a loft bedroom in addition to the regular bedroom, which was another 12 steps up for a total of 64. Slightly challenging for two women and a decent amount of luggage. The unit was nice with the original stone walls, however the loft ceiling height was only about 5' 3" so I was not able to fully stand up in there. That should have been mentioned on the listing. Getting up in the middle of the night was a challenge trying not to hit my head on the ceiling! The bathroom was very modern, however water pressure was very bad - slightly more than a trickle. That made showering a challenge. And the bathroom lighting over the mirror was poor making it nearly impossible to see to put on make up. Another bizarre thing was that there was an armoire to hang clothes, but the bar height was probably about 6 1/2 ft so a short person would not have been able to reach. There was also no place to put clothing in the bedroom or loft so I basically lived out of my suitcase. I do want to mention that Paula at the front desk was extremely nice and helped us plan several activities.

Great location. Lovely host. Beautiful room.

Looked exactly like the pictures! Great design, pretty bathroom, and all the toiletries smelled better than walking into an Aesop. Was a beautiful building in an excellent location—close enough to all the sights and gorgeous parks but on a quiet street with not too much foot traffic. Loved that the windows opened to let in the sea air (big bonus for me as someone who does not like being stuck in hotels with constant A/C blasting). The bed was very comfortable. Paule was really lovely and had so much local knowledge. I highly recommend staying here and will come again. Check in was great and even though there is no elevator, there will be someone on hand to help you with your luggage if you plan your arrival within the staffed hours.

The hotel was beautiful. The rooms are so gorgeously appointed. We stayed in room six and it had the perfect view of the chateau and the river. And Paule at the front desk/reception/hostess was wonderful. So knowledgeable about the city on where to go and where to eat, she made our stay in Quebec even nicer. I had mentioned that it was my partner’s birthday and she surprised us with a card and some chocolates! Thank you Paule for making our trip to Quebec even more memorable

The room is clean and the staff are nice.

Absolutely amazing place!!! Newly renovated and do to the 10s!!!👍👍😎

A very nice boutique hotel in a great location in the old city. The woman running the hotel is friendly and very helpful. The rooms are new and comfortable.