CN タワー ロフツ

ホテルの立地は最高でした。空調の調整が難しかったこととキッチンの匂いが気になりました

ダウンタウンにアクセス良く、コンベンションにも近い

久しぶりの海外滞在でとても快適に過ごせました。ありがとうございました。

またもよかった！また行きたい！

キッチンが付きでとでも便利でした。立地もよく色々な所に行くことが出来ました。

チェックイン時の鍵の受取りは、当初送られてきた内容と異なり手こずりました。立地と部屋は最高に良いと思いますが、部屋に入れないと意味がありません。結局、アパートメントのフロント警備員に対応してもらいました。

They send the customers the instraction how we should use the room but they don't care what they are offering at the first place. If we complain about the room or facilities, they just ignore and threaten the customers. I storongly suggest nobody will use this place to stay to have a nice trip!

トラブルに対する対応が遅い。 サービス性が非常に悪い。

Great experience staying in this place. The view from the room was nice, and the room was cozy. It was nice to have a washing machine in the room and also kitchen items ready to be used.

Only one elevator on the property was working which madd wait times up and down impossibly long. Communication between the front desk property itself and the apartment management was n

Room was clean, spacious, quiet and had most amenities needed.View from balcony was fantastic. Walking distance to theaters, places to eat. Only problem was 15 to 20 min wait to take elevator to upper floors and easy to get lost in parking garage.

Room was clean and have everything you might need. Close to a lot of good restaurants and sites .

Room was very clean and sooo nice

The staff customer service was poor.

Mid, bed was very hard.

I had booked super last minute because I was scammed by somewhere else. I spoke with Alex and he was super accommodating and my room was ready within 20 minutes of checking in. From checking in to checking out was very easy. The room was perfect with an amazing view. They saved my Toronto trip.

I WOULD NEVER STAY HERE AGAIN. The location is amazing. The room exceeded my expectations in size, quality and cleanliness. However, the elevators are not working properly and we were told have not been for a long time. There is one elevator that services floors 28-48 and it also goes to P1-P5. No exaggeration, you need 20-40 mins to take the elevator up or down each time and will be crushed in like a sardine. Almost everyone we spoke to on the high rise levels all take the stairs to and from floor 28, where you can access the low rise elevators. The inability to get on or off the floor was deplorable. Secondly, the door staff are kind but do not work for the rooms. They can’t help you and you have to use a chat. No one answered or responded to us. Not even to acknowledge my messages. In short, location and room were perfection. I would never recommend this stay based on poor building maintenance and zero communication from hosts with requests or questions.

Check in was smooth, room was spotless and beautiful. Beautiful view too! No issues with anything in the room, had everything I needed. Only complaint is the elevators in the building, seemed like only 1 of them was working and it was painfully slow, made even worse by the amount of people waiting to go up. Aside from that, everything was great and I would come back here again!

Elevator takes forever

The property is well located, beside the CN tower and the aquarium. Be mindful of the checking process by email and that the address for the check in is on a building beside where you are staying. It is separate by a parquing lot. Fill out forms by email, provide security deposit and they will provide you with your room number. This info will be forward to the security person on the lobby. He will provide you with your keys. I've checked for bed bugs but facilities were clean. There is a fully functional kitchen. Entry on the building is done by security fob. I would give a 9 out of 10, just because there is not a security person on the building.