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Really good

Our go to hotel in Nanaimo. I especially love the decor in the lobby

While I enjoyed my stays and it is my 2nd stay at Christmas with the hotel. I am disappointed that the kitchen closes down during Christmas especially for breakfast. I had took cab to recommended breakfast restaurant but found it closed for Christmas as well. I did not find it located to many walkable amenities. That said because it is near family I would always choose this hotel

Very classy room with a gas fireplace and jetted tub. Price was very good for the quality of room.

Spotless, great staff.

Staff is amazing. Every time I've stayed. The staff is awesome.

The property is very clean . The staff were polite and considerate . Our original room was above a ballroom . The front desk moved us to a quieter area when we checked in

Booked there because it has a restaurant ans good price. They book our private events which left no room for me

The room was clean I asked for quite room and thats what i got

Staff were courteous. The room was clean. Some improvements would be welcomed, like more outlets in the room to connect your laptop, phone charger. I tried to use the hair dryer and it didn't work, not sure if it was the outlets or the dryer itself. The mini fridge was noisy. We would have liked the restaurant to be open at least for breakfast. Thank you.

Great hotel

restaraunt was closed so the dining experience was non existent

Stayed here many times. Good value. Disappointed jacuzzi tub not working. Will stay again in future.

Well, looks are deceiving. You walk in the foyer and think wow this place looks elegant, then you take the elevator up to your room and see phone cards and electrical ends hanging out of the top of the wall. The room was clean and beds comfortable. The shower head seemed as though it would blow off if it was in high power. Other family members stayed in another room where the fireplace, jetted tub and thermostat did not work. Probably won’t stay again

I love this place!

Great old school vibe to this hotel. It's not really that old but has a European feel to it. Killer Whiskey bar. The restaurant is also fantastic for dinner.

Everything about the hotel was first class from the front desk to the chamber maid, I had a wonderful stay.

The room was clean and quiet. Check-in and check out were fast and easy. Secure parking is a huge plus especially in bad weather. I have stayed here many times and it's always low cost and quiet, so easy to sleep.

Very friendly staff, quick check in, very quiet

Friendly service, clean comfortable rooms and high quality restaurant