The Grand Hotel Nanaimo

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8.6
/10
Very Good
1,010 reviews

What Guests Say About Their Stay

Graham

10.0
/ 10
Whiskey Lounge with great soft couches! That was fun with a really knowledgeable lady serving drinks. Rooms were very clean and this older hotel still looks and feels comfortable and quiet. It's not made of paper mache so you don't hear everyone next door or in the hallway.

Kristina

10.0
/ 10
A very eclectic amd funky hotel? Clean and friendly service. The whisky bar is a unique feature.

Janet

10.0
/ 10
Q very beautiful lobby. Hotel was gt8 on site bar excellent a very pleasant stay
In the Area
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4898 Rutherford Rd, Regional District of Nanaimo, British Columbia, Canada, V9T 4Z4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Grand Hotel Nanaimo is located in area / city Regional District of Nanaimo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand Hotel Nanaimo

4898 Rutherford Rd, Regional District of Nanaimo, British Columbia, Canada, V9T 4Z4
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Lobby The Grand Hotel Nanaimo
Exterior 2 The Grand Hotel Nanaimo

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General
Near Nanaimo North Town Centre

Location
With a stay at The Grand Hotel Nanaimo in Nanaimo, you'll be within a 10-minute drive of Departure Bay Ferry Terminal and Long Lake. This hotel is 16 mi (25.8 km) from Duke Point Ferry Terminal and 0.2 mi (0.3 km) from Nanaimo North Town Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Nanaimo North Town Centre - 0.3 km / 0.2 mi
Long Lake - 0.3 km / 0.2 mi
Linley Valley Cottle Lake Park - 2.5 km / 1.6 mi
Woodgrove Shopping Centre - 3.5 km / 2.2 mi
Lost Lake Trail - 3.9 km / 2.4 mi
Oceanview Park - 4.3 km / 2.7 mi
Westdale-Leslie Park - 4.3 km / 2.7 mi
Frank Crane Arena - 4.4 km / 2.7 mi
Bayshore Park - 4.4 km / 2.8 mi
Bayshore Park Beach Access - 4.5 km / 2.8 mi
Nanaimo Golf Club - 4.7 km / 2.9 mi
Lost Lake - 4.7 km / 3 mi
Westhaven Park - 4.8 km / 3 mi
Harry Wipper Park - 4.9 km / 3 mi
Departure Bay Beach - 5 km / 3.1 mi

The nearest airports are:
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 9.5 km / 5.9 mi
Nanaimo, BC (YCD) - 24.8 km / 15.4 mi
Sechelt, BC (YHS-Sunshine Coast Regional) - 105.2 km / 65.4 mi
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 141.4 km / 87.9 mi

The preferred airport for The Grand Hotel Nanaimo is Nanaimo, BC (YCD).

Facilities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Dining
Grab a bite to eat at Grand Cru Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 9:00 AM.

Rooms
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

All facilities in The Grand Hotel Nanaimo

Fitness Center The Grand Hotel Nanaimo
Fitness Center
Functional Hall The Grand Hotel Nanaimo
Functional Hall
Common Space The Grand Hotel Nanaimo
Common Space
Lobby The Grand Hotel Nanaimo
Lobby
Exterior The Grand Hotel Nanaimo
Exterior

Things to Do

  • Garden

Food and Drinks

  • Continental breakfast
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand Hotel Nanaimo

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A credit card must be presented by the cardholder at check-in along with matching photo identification.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand Hotel Nanaimo
50
Another facilities in The Grand Hotel Nanaimo
Garden, Continental breakfast, Breakfast, Free WiFi, Banquet

Frequently asked question in The Grand Hotel Nanaimo

What are available facilities at The Grand Hotel Nanaimo?
There are top facilites at The Grand Hotel Nanaimo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand Hotel Nanaimo?
The standard check-in time at The Grand Hotel Nanaimo is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Grand Hotel Nanaimo provide breakfast?
Yes, The Grand Hotel Nanaimo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Grand Hotel Nanaimo have?
The Grand Hotel Nanaimo is a 3.0-star hotel.
How many rooms does The Grand Hotel Nanaimo have?
The Grand Hotel Nanaimo has 50 rooms in total.
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More Reviews from Other Guests in The Grand Hotel Nanaimo

8.6
Very Good
From 1,010 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews The Grand Hotel Nanaimo

Number of reviews per page
20
40
Top reviews
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The morning breakfast staff need a review in customer service. They embarrassed a family who made the error of sitting at a reserved table at 0945hrs. All the designated breakfast tables were occupied at the time. They told them to move as though this was a huge problem. The next paying customer were due at 1100hrs. They didn’t need to make a big deal about it. The staff are taking their job far too seriously- they should be smiling and cheerful with customers and make the morning feel special.
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Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel
Qiang
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great food and service in restaurant.
David
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Over charged on my stay, not value for what I paid
Graham
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Whiskey Lounge with great soft couches! That was fun with a really knowledgeable lady serving drinks. Rooms were very clean and this older hotel still looks and feels comfortable and quiet. It's not made of paper mache so you don't hear everyone next door or in the hallway.
Kristina
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very eclectic amd funky hotel? Clean and friendly service. The whisky bar is a unique feature.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Q very beautiful lobby. Hotel was gt8 on site bar excellent a very pleasant stay
Kay
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was clean and the front desk and dining staff were very helpful. However, most of the hotel is original, dating back to the 90's. The second time I stayed there in a month, I was upgraded to a renovated room, so that was nicer. Note: There are no Smart TV's, only cable available, no USB outlets, ( they have extensions cords in several outlets) and the pillows were chippy foam. If you like that kind of pillow, or aren't fussy, then you'll be ok. There is a very old school coffee pot, and no tea available. The dining room does server nice meals, there's an awesome scotch bar, and lots of British decor, so you'll feel like you're staying in a British Hotel. The windows actually open and it's very quiet. Better than staying downtown though at a nicer or newer hotel.
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Bradley
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice, clean, more of a 2 or 3 star hotel. Friendly staff. Underground parking was great for our motorcycles, so bonus there. It’s in a central location which is nice. Unique vibe to the place.
Dianne
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room and hotel was quite dated however I it was well kept with no deficits. I would stay again
Terry
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Food was delicious. We ate dinner in the restaurant. Staff was helpful and service was great. The hotel has lots of charm.
Brent
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean and well stocked. Checking in was fast and easy. We went into the lounge which is also a whiskey bar. We had a very friendly and helpful Barman who gave us a flight of Islay whiskey. He was very knowledgeable. Next was dinner in the outside portion of the dinning room. We had a nice dinner with paired wine. The salad, crab cake and calamari were very good. I also had the short ribs that were very tasty. After a long day, we had a great evening. The staff were very friendly and helpful. The room and beds were comfortable. We will be back next time we visit Nanaimo.
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Jingxu
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

?
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had much higher expectations for this hotel. The pictures make it seem much more elegant and private than it really is. On the plus side, it was very clean and the rooms were very large. On the negative side, our room stated we were to have a garden view—we overlooked the parking lot and the many condos surrounding the property. When we inquired about this we were told no rooms are garden view even though our reservation lists garden view as one of the room highlights. Unfortunately the restaurant was closed for an event which was another disappointment as we were looking forward to eating there. The staff was not welcoming. Perhaps they were occupied with the event that was starting soon. The decor and furniture could use some updating. It was a disappointing stay and we will not be returning.
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Vince
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A nice quiet place to relax
Lorraine
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Finding a charge on my visa after I returned home and no receipt to explain it was not great.
Ashley
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Restaurant not open on Mondays and Tuesdays. Same for the whiskey bar.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel lives up to its name Grand. We really enjoyed our room, the staff, location, comfort.
pat
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only two bath towels in room. Front desk clerk displayed aggressive attitude to issues encountered. Ice kept behind bar and not accessible. Continental breakfast $25 for 2.
Number of reviews per page
20
40

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Exterior 4 The Grand Hotel Nanaimo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.