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We loved staying at this welcoming hotel. The staff were friendly and the room spacious and very clean. The TV had great reception and good apps. My husband enjoyed the gym and the pool was lovely. There was plenty of easy parking outside. Special mention of the restaurwnt staff. Lovely food with excellent service.

Friendly front desk agent, excellent room, very clean. My only issue was the hot tub jets were not jetty at all and that was my main reason for choosing this hotel. Over all it was a great little place to stay at.

Everything was great: the bed, the showers, the parking. It was a nice stay

good food, great staff, clean well kept hotel.

The bed was damaged, with a large divot in it making it very uncomfortable to sleep in. There was some mold in the shower, and a strange smell from the bath soaps. Also, the room I was in was very close to the laundry area, and had very poor acoustic insulation, so it was quite loud at night. I don't know if it was just the one room with these issues; the rest of the hotel seemed clean and well-kept, and the staff themselves were friendly and helpful.

Very clean room, friendly and knowledgable staff.

the room was amazing, very open and very clean.

Great stay, excellent location. Go to place for me

Staff is wonderful and helpful.

Room was fine but the mattress was horrible. I’ve stayed at this hotel over the past seven years when I travel to Hamilton and this was the worst night at this location. That mattress should be thrown out. By the time I got myself settled and into bed it was after 1:30 AM and it was not an appropriate time to request a room change. I did bring it up to the person at the front desk when I was checking out and they were surprised, but at the same time didn’t even care enough to offer some sort of compensation. A little bit apathetic to be honest. I also was very surprised to see a security guard, walking around the lobby and sitting in the front lobby. If something‘s going on, it’s not a good sign. I will reconsider booking this hotel for future trips.

Room was spacious, clean, very comfy with nice pillows and blankets. Didn’t try the pool but will on my next stay. Lots of free parking as well.

It’s clean and comfortable, and the services are excellent, but the heating system needs some improvemen

Staff were professional. The room was nice and spotless.

Clean room quiet. Nice hotel

Yes, yes and yes! No improvement needed. Will stay again!

Efficient,friendly staff. Very clean and comfortable room. Well lit parking area.

The room was clean and updated.

The pool and hot tub were excellent

We stayed here few times and like everything

Pleasant staff. Location met our needs. Would stay again.