DoubleTree by Hilton Shenzhen Longhua

Nice staff, comfortable room. I would like to stay here again.

朝食が、いろいろ美味しいものを食べる事ができました。日本語は案内や、話せるスタッフはいません。

エレベータのボタンが非常にConfusing。また、客室階のエレベータの”来た！！”表示もわかりにくく、よく見ていないと見逃す。 慣れれば良いが、慣れないとダメ。

朝食料金を下げて欲しい

利用して1年経っていますが、今回のチェックインの不手際は×です。先に手続き中の3人1組に5分以上待たされ、カウンターの女子2人は全く急ぐ様子無し。むしろボーイが気付いてオーナーズフロアに移動してのめんどくさいチェックインでした。宿泊客が増えて雑になっている様です。　もう1つ、これも最初からですが、髭剃りセット無し。シェービングクリームがあれば、文句を言いませんが・・・

New, clean, and comfortable room with well-trained hotel staffs.

隣のモールと繋がっているので長期に滞在しても何かと便利です。モールの中にはスーパー、ユニクロ、飲食店街が有ります。

Kind and clean

Pool was under construction and the gym opens at 7 am.

Perfekt hotel för affärsresor om du har leverantörer i närheten

整潔及有禮

I am writing to express my extreme satisfaction with the excellent service I received during my stay at your hotel from October 11, 2025 to October 12, 2025. I was particularly impressed with the professionalism and dedication of your staff, who made my stay truly memorable. I would like to give a special mention to Mr. David Chen [陳嘉龍] at the Technical Department for setup WIFI and assistance with a problem as per our . He went above and beyond to ensure my comfort and was always courteous and helpful. Additionally, the entire team at the restaurant and housekeeping] demonstrated a high level of attentiveness and provided impeccable service. The comfortable accommodations and the friendly demeanor of your team members exceeded my expectations. It is evident that customer satisfaction is a top priority at Hilton, and I will certainly be recommending your hotel to my friends and colleagues. Thank you once again for providing such a delightful and memorable experience. I look forward to returning to your hotel on my next visit.

服務流。房間好大及清潔。只是房間有點香煙味。整體非常滿意

Very nice and spacious clean and hospitality is fantastic beautiful view for the room as well

A good hotel with

房間大小寬敞，備有浴缸。 裝潢典雅乾淨，地毯柔軟。 浴廁使用玻璃增加空間感，亦不失隱私。 燈光充足，冷氣溫度能夠正常控制，可以調整適合自己的溫度。 有送餐機器人服務很棒。 健身房設備齊全。 特別感謝早餐餐廳服務的逸文，服務親切即時，協助合理需求(建議早餐廳可以增加堅果類品項)

員工服務質素良好＇酒店整體潔淨，

房間很大，乾淨舒適，職員也很主動和有禮貌。地點相當便利，附近就有一個商場可以逛。

非常舒適的住宿體驗！

We wanted to see the area of Shenzhen north, so we choose to stay in the hotel. The hotel itself is very well maintained, nice big room and very clean. Service at front desk and concierge is great. The hotel can go to the shopping mall ICO next door, so very convenient. It's not close to subway, but it's fine for us.