DoubleTree by Hilton Shenzhen Longhua

員工服務質素良好＇酒店整體潔淨，

房間很大，乾淨舒適，職員也很主動和有禮貌。地點相當便利，附近就有一個商場可以逛。

非常舒適的住宿體驗！

We wanted to see the area of Shenzhen north, so we choose to stay in the hotel. The hotel itself is very well maintained, nice big room and very clean. Service at front desk and concierge is great. The hotel can go to the shopping mall ICO next door, so very convenient. It's not close to subway, but it's fine for us.

our child vomited and the staff changed our rooms immediately. Further, we didn’t know how to purchase tickets on the mobile device and the staff were very helpful and walked us through step-by-step. World class service, Bravo!

房間整潔，空間寬敞！可以看到廣場！職員親切有禮貌，常常幫手拿行李！旁邊就是商場，購物食飯都好方便。

看到許多人推薦好評，於是選擇入住龍華希爾頓逸林。 帶著五歲孩子入住，真是太輕鬆了！ 房間非常舒適乾淨又好睡，洗澡水壓大、堪比SPA； 一樓連結商場，走路一分鐘即可到達商場/餐廳。二樓有Buffet 和兒童遊戲區。 二樓Buffet 食物品質優良，餐廳寬敞，房客還可享9折優惠，CP值非常高！ 這次冬天沒有游泳，我已經期待夏天再回來住、玩水。 這間飯店絕對是深圳龍華區首選！ 100個讚！

非常好的入住經驗，服務人員非常親切 房間也舒適。 跟我過去在美國住的DoubleTree 好太多了，美國的服務人員愛理不理的，態度很糟糕。

今次是第二次入住，比較下稍有點不同。上次住雙床房，書城方向，房間寧靜，設施很好，今次住大床房，廣場和商場方向(508和512號房）非常嘈吵，沐浴間花灑鬆脫，水管聲非常大，玻璃門隙縫很大，坐廁和廁板的size不符，好像套了兒童廁板在成人坐廁上，希望有所改善。

性價比十分高的酒店

房間整潔及舒適。

周日晚與家人入住一個晚上，check in快捷，櫃檯服務很好，房間寬敞舒適、乾净，還有貼心的佈置祝賀我們的周年慶。 早餐食物選擇不錯，環境舒適寬敞，周一早上比較寧靜，很好。

早餐好好吃

A bit far from underground

As the TV of the room was out of service, the hotel changed our room. However, instead of providing me with a room with garden view which I originally booked, the hotel simply gave me a room without any view. Very disappointing. Worse still, they mistakenly charged an extra night in my credit card. I had to go all the way back to the hotel. While the hotel staff simply said sorry for the inconvenience caused, they offered NOTHING to compensate my time loss. I won't recommend this hotel to others.

還行就是位置不太方便比較遠了點

櫃枱應變能力待加強，給了一個無障礙空間房，我非殘障人士，櫃檯只說訂房排定就這房，經反覆溝通才願意更換，另外浴缸的水流出來是黃的

Likes: New and modern furniture, simple but stylish interior decor....concierge Carey is a caring young man who is very supportive and patient. Drawbacks: check in: i don't like the female staff because not only she has a cold face, she's cold in everywhere she does and she makes mistakes! During this period of Chinese new year, esp because of the spread of the virus, very few guests came in. I can't understand why she gave me a room.with such a poor view: overlooking the air con units of the hotel! I have to close my blinds in order not to look at the outside view. Though we are a company of 3 persons, she gave me only 1 key and I have to ask for 1 more key card. What's more, during the second day of my stay, my key failed to open the door despite of the fact that she had checked me in for 3 days and two nights.

舒適.停車方便.吃飯方便，建議大家入住

一如既往的舒適，建議入住