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I recently stayed at the Barcelo Bavaro Palace and had a truly unforgettable experience. The resort itself is stunning – from the pristine beaches to the beautifully maintained grounds, everything exceeded my expectations. The food was delicious, the amenities were top-notch, and the variety of activities made each day exciting. What truly made my stay exceptional, however, was the outstanding service provided by our personal butler, Jorge. From the moment we arrived, Jorge went above and beyond to ensure our trip was smooth and enjoyable. He was incredibly attentive, always checking in with us to see if we needed anything, and quick to assist with restaurant reservations, spa bookings, and even helping with special requests. Jorge’s warm personality, professionalism, and genuine care made us feel so welcome and taken care of. He truly elevated our experience and turned a great vacation into an exceptional one. Thank you, Jorge, for your incredible service – and thank you to the entire team at Barcelo Bavaro Palace. I can’t wait to return!

The resort was great, the rooms were nice and clean. The staff was helpful, the grounds on the property clean and maintained. The restaurants had a great selection of food to choose from. I was a little disappointed they charged me $20 for not returning the towel card that my son lost. It’s not like I wanted or kept the towel lol, but whatever overall nice experience.

Food was soo bad all the food

We had high expectations for this hotel, but unfortunately, our stay was far from pleasant. The property was overcrowded, and the service in the restaurants was poor and chaotic. Staff frequently dropped glasses, and tables were rarely set properly — we had to constantly ask for utensils, napkins, and basic table prep. Our room had a persistent bad smell, and the bathroom was not clean upon arrival, which made the stay uncomfortable. The food was below average and repetitive. To top it off, the beach was covered in sargassum, making it unusable most of the time. The only positive part of our stay was the Kids Club — the staff there were attentive and the activities were well organized. Sadly, that was not enough to make up for the overall experience.

Me encanta todo muy bien coordinado

The whole staff was amazing , there was a employee named Vernacia, she’s amazing , we are very glad with how she help us and we would definetely come back to this hotel

Super nice property, clean rooms, good food, beach is beautiful! Kinda confusing to make reservations but maybe it was the language barrier. Over all super nice place.

This is the 5th time I I stay at this Resort, we love the atmosphere and safe environment, I also want to thank the staff and Emmanuel for making our stay this year more enjoyable.see you next year.

Todo excelente para familias con niños! La comida espectacular, el parque acuático y las actividades! Ya queremos volver! 20/10!!

Todo bien pero la posta médica debía ofrecer mejores opciones para los que se enfermen de imprevisto

La propiedad es bien grande, hay mucho personal que ofrecen un excelente servicio, todo está muy limpio y en perfectas condiciones. Hay mucha diversión, Casino, Discoteca para bailar, Teatro, tiendas para comprar de todo y muchos restaurantes para cenar todo tipo de comida. Y lo más importante los Dominicanos son muy amables, cordiales, serviciales…un amor de gente ❤️

Muy buena experiencia mis hijos lo disfrutaron al maximo

This place needs a better organization when it comes to checking in and out. Also when you go for breakfast, lunch and dinner to the buffets, you have to find a table yourself.if you're traveling with a large group of people I'd advice to go and get a table as early as you can. Rooms are good, mini bar is always full, at least with water. Pools and bar are excellent. Be ready to tip everyone if you want a good attention and attitude since most employees don't pay attention to you, at the buffet you have to ask for spoons and forks. They won't serve water to everyone in the table and won't offer coffee or anything to drink until you ask them for it.

The staff was triendly but they had no sense of urgency for any guest requests. Security is a joke and a point of contact is almost non existent. First room which was an "upgrade: and I paid more for had no door in the shower room and shower itself had half a door. The room was clean but dated. Second room we were moved to was updated but jacuzzi didnt work and the workers assigned to fix were amateurs and seemed to not know what they were doing. They spent almost two hours 'fixing' the jacuzzi (we missed our dinner reservation), only for it to still be broken the rest of our stay. The "updated" room hadthe light switch hanging out of the wall.

Todo muy bien siempre hay espacio para mejorar

the food was really good! but the service at the buffet,at the bars,not that good, their rooms are nice but I experience problems with the hot tub,the air conditioner was poor! , the beach its not clean and not clear at all.

Me gustó el equipo de animación muy agradable todos .no me gustó lo caro que cobran el servicio de habitación los platos muy caros .todos los años voy a dominicana a diferentes hoteles y nunca lo han cobrado razón por lo que nunca más volvería .lo otro muy malo es las manillas para las llaves te las ponen como quiera y el método es muy inseguro y muchísimas personas se le perdían y te cobran a 50 dólares por cada una . Los otros pequeños problemas para mí no tenían importancia peroooooo no volvería más solo por quererte cobrar muchas cosas después que todo está incluido además un parque de niños donde está el barco cobran la entrada y es un parque dentro del hotel .

Just didn’t like the food. Everything else was good.

Property was large and decent, impressed how the beach is combed. Soft sand, mature palm trees. Bavaro Beach was the highlight. Negatives - pools can use some repair, not enough bar tenders at the pool bar for the crowd. As others have mentioned, staff do not seem particularly friendly. Restaurants were not great, service was poor. Worst part, $150 stolen from teen's room (no not just sitting out in the open, had to completely go through her bag). Filed a complaint, nothing they could or would do. Teens also scammed at mall sunglasses store on the property. Clearly taking advantage of the youth. Mini fridge not replenished regularly, completely without bath towels 2 evenings after cleaning. Had to wait over 20 minutes for them to bring some. You might want to find a better place to stay.