クラウン プラザ ロンドン - キングストン by IHG, an IHG Hotel

スタッフの対応がいい。

4階に宿泊しましたが、ちょうど工事を行っており、カーテンを開けると工事業者の人と目が合うような状況で昼間もカーテンを開けることが出来ませんでした。また、部屋に冷蔵庫が無く、冷たいものを飲むことが出来ない（自動販売機も無く、ロビー横のバーで購入するしかない）、スーパーマーケット等で購入してきたものについても封を開けたものはすぐに消費しなければならないなど不便が多かったです。

目的地までには徒歩も可能な点が一番の理由で、選びました。場所柄、朝食付にしましたが、夜も併設のレストランで食事をいただくことができたのは便利でした。同僚の部屋がバスタブ付だったのに比べて、私の部屋はシャワーのみだったのが残念でした。障害者の方が泊まれるような設備が施されている部屋でそのためにバスタブがなかったのかもしれません。でも、そのようなリクエストをしたわけではなかったので、その点だけが残念でした。

ツインルームでベッドは二つということだったのに ダブルベッドと簡易ベッドにはがっかりでした。予約時点で確保しておくのが常識だと思うのですが。フロントに電話しましたが、ないから仕方ないですねとあっさり。イギリス各地を周りましたが朝食付きの設定もなく大変不便を感じました。

Albergo con parcheggio ma il parcheggio era lontano. Camere belle ma location fuori da tutto. Ho ordinato la cena e devo dire che il cibo non era molto buono

Very comfortable and clean

Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.

Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.

The property was fine but the breakfast was only average and the coffee was awful.

Great service from John on reception. Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again. Some cons, AC could circulate room a little better Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.

Nice hotel and nice staff. Cannot fault anything about the place

Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.

comfy bed, very clean and friendly staff. next to the river, very peaceful

Clean rooms, helpful staff at all hours, gym room could have updated weights but overall great

The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy!

So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need.

Clean, modern and comfortable. Very happy to stay again.

Lovely location with rooms overlooking the Thames…20 minute walk to town centre.

Good value and service

Unfortunately, despite mentioning the faulty air-cons to reception immediately on arrival and again later that evening, no remedial action was undertaken. I am waiting to hear if there will be a refund.