Delta Hotels Durham Royal County

City Centerから近く、マリオットのロゴが目立ち分かりやすい所にある。白い外観で爽やかな印象。ただエントランスが分かりにくく、駐車場を入った奥にあった。部屋はとても綺麗だった。バスタブが付いてないと思っていたが私の部屋にはあったので嬉しく入浴でとてもリラックスできた。またwifiも有料とネットにあったがfree-wifiは無料で利用できた。朝食はバイキングだが種類が少ないし野菜がないのがちょっと残念だった。総合して場所と清潔さはとても良い。

きゅささせす 座してか！

4泊しました。２日目に外出から戻ったら部屋が掃除されていませんでした。問い合わせたら、人手不足で2日おきにしか掃除をしないとのこと。ホテルコムには毎日清掃と約束されていたので、心外でした。 チェックインの時にも、そういう説明はありませんでした。こういう変更は、事前に、客に伝えるべきだと思います。(そのように文句を言ったら、４日目は清掃無しでなく清掃が入りました) ティッシュペーパーが切れても補充がなく、補充が無い理由に、マネージャーが再び「人手不足」「トラックの便の減少」をあげましたので不満足でした。 足りなければ日本ならマネジャー自らスーパーで買ってくると思います。あるいは人手不足でサービスが充分に出来ないのであれば、料金を割り引くべきです。 アメニティも清掃も部屋の料金の一部です。いろんな事情があるのなら、予約前に明らかにすべきです。 部屋そのものは広くて静かで清潔で、とても快適だったので、残念に思いました。

Super convenient for the city, great staff, and an excellent breakfast. I will definitely stay again.

Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower

Staff friendly and helpful the room was clean and light with great view over river. Breakfast was excellent. Bar was good

A cooked breakfast was ok, it would have been better if it had been served straight from the kitchen instead of being in a heat unit.

Very conveniently located, lovely room with space for unpacked belongings.

Fabulous location and very warm, welcoming staff. Room very clean and well appointed. Bar and restaurant not very inviting and we’ve never used during our stays at this hotel as outside options are so close and more appealing.

Stayed for 2 nights during our wedding. The staff went above and beyond to make our stay special. Our room was incredible. Friendly, helpful bar staff with a well stocked bar.

Great location, friendly staff, clean room, comfy bed. Very enjoyable stay. Would recommend

Happy with my stay. Parking is on site, but costs extra. The staff will help you if the car park is full.

Great stay. Very clean, well-maintained, great location and amenities (including breakfast). Had everything you'd want.

Lovely, welcoming staff. Fantastic breakfast. Great location, would highly recommend.

Fantastic location

Hotel is in a great location for the city. It was clean, staff excellent and helpful. Breakfast choices were good and the food was very nice. Room a bit tired. Biggest issue was that the air conditioning was ineffective, even turned down to the lowest setting. I’m sure not a problem most of the time but this was an especially hot night.

Exactly what I needed for having a night over for attending a wedding. Within walking distance of shops, food & train station. Really convenient overall

The room was very warm despite attempts to adjust the thermostat. The portable fan was mildly helpful. Otherwise, it was a positive experience overall. Great location.

Rooms clean, well equipped. Staff very pleasant and professional. Breakfast fresh with plenty of choice.

We have stayed many times, always great. Nice rooms, fabulous location. Shame they charge for parking when you are already paying for the room.