エンサナ バクストン クレセント

All good from the moment we arrived.

Had a fantastic 2 night stay. Staff were super helpful, friendly, just all round brilliant. The hotel was clean, the room (202) was large with comfy beds, lovely decor throughout. The food was to die for. We had steak which melted in the mouth cooked to perfection. The menu to suit all tastes including vegetarian and vegan. The spa facilities were amazing. Heated pools indoor and outdoor. Steam rooms, saunas and salt room. Massage, facials etc available. We were just so chilled after our stay. Special mention to Amy our waitress. She was fabulous. Told us about the history of the building and Buxton. Laura, Hannah, Vicky in housekeeping, but everyone was so lovely. Would I recommend 100% - we would all go back in a heartbeat.

3rd visit and decided to try the cheaper rooms as don't spend much time in the room anyway as using the spa and enjoying Buxton. The room was very small and the cleaning was good but not previous excellent standard. TV screen was small and the guides and text impossible to read from the bed.. There was no accessible socket for the kettle so had to use the (very dusty) luggage rack and tea tray as a makeshift table next next to the socket. Spa was great, but busier than previous stays. Breakfast was excellent and service attentive and friendly. Buffet plus hot main, delivered very quickly. The rest of the hotel was up to usual great standard but disappointing that a cheaoer room would be such a let down.

Nice hotel but a few irritations during our stay. Creaky floorboards in the room above woke us up at 6am - not ideal for a relaxing spa break overnight stay. Late night noise from the pubs that back on to the hotel. Room chrome cast wouldn’t work. Room services charges are extortionate - £10 charge to bring food up to the room is unnecessary and leaves a bad taste in the mouth. Room was clean, bed very comfy, spa facilities done really nicely. Staff all friendly. Just the above mentioned nuisances that would probably put us off staying again.

Fab! overdue break for my birthday & our anniversary.. nice surprise in our room lovely chocs & cards from the hotel ! there is a reason why it’s our 3rd visit back to this hotel … added bonus this time “ Sun “ ☀️ was out …

Lovely bedroom and the spa is fantastic.

Unfortunately, our experience began poorly with an extremely unhelpful receptionist at check-in. The hotel's layout made it quite difficult to find our room, and when we returned to reception for assistance, we were simply pointed in the general direction without any real help. After wandering around for some time, we were fortunate to come across a maid who was cleaning nearby — she was very kind and personally showed us to our room. Our room was located on the third floor, but confusingly, the lift had no button for a third floor. No one at reception explained this to us. Similarly, we were not informed that we needed to change into robes in our rooms before accessing the spa. As a result, we arrived at the spa fully dressed and were sent all the way back to change. The staff at the spa were extremely apologetic for the lack of communication. Another important note: there is no parking available at the hotel. I travel frequently and can confidently say that this is not a five-star hotel by any standard. The bathroom amenities were extremely basic — just a small bar of soap and fixed wall dispensers for toiletries. In a true five-star hotel, you would usually expect extras like makeup remover wipes, sewing kits, grooming kits, toothbrushes, and toothpaste. Here, there was none of that. Although there was a bathtub, we couldn't make use of it as there were no bath lotions provided. The bathroom was also noticeably dirty in

Excellent facilities & restuarant in the hotel

Excellent stay

It was very relaxing

Lovely hotel with a great spa. Great location in the centre of Buxton close to restaurants and cafes

Perfect location, lovely spa facilities

The beautifully designed rooms and luxurious spa facilities create a perfect retreat. The location is ideal for exploring the scenic beauty of Buxton. Highly recommended for a relaxing getaway!

Generally excellent but room service was ordinary and the room was a bit noisy in the early morning due to guests talking loudly in the nearby spa pool.

The hotel was really nice and the outdoor heated pool was a real treat even in March. We didnt have any treatments as we were only there to enjoy 1 evening child free but what we did see of the spa treatments and the facilities were very good. The location of the hotel was perfect and next to lots of good restaurants that were within 1 minute walk. Thoroughly enjoyed the hotel and Buxton in general. We will be back

Beautiful spacious room, lovely spa and amazing restaurant

Very effective and friendly staff in the reception. Lovely spa and roof top pool. Nice and tasty breakfast. No laundry service available during weekends. Housekeeping did not replace towels and basics. Bathrobes were worn out (holes).

Spa facilities are the best around, clean,great staff great place to unwind

Easy access to amenities great spa

We had a lovely overnight stay and booked spa treatments. The outdoor pool is wonderful and the indoor spa facilities are excellent. Great breakfast. Buxton is quiet but that suited us. Great Thai restaurant round the corner too.