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Friendly staff. Convenient location. Comfy able room and great breakfast.

Great hotel and friendly sraff. Bedroom was clean and spacious. Great shower too

Property is in a perfect location for shopping, food outlets and a short walk for nightlife.

Rooms dated but ok for work trip

Bed was too hard for my liking. Only 2 channels were working on TV. Safe did not work. On plus side location was convenient for travel to Ashton Gate and Temple Meads station. Staff were friendly and helpful. Food was good if a bit expensive.

TV channels were basing only 7 and out of that many did not work with msg. "No Signal" Response I got was "Server updating channels will be available tomorrow"

Friendly and comfy. Quiet considering city centre location.

Well presented Hotel - great for the City Centre

I stayed here on business in September 2025. I had booked well in advance, so was disappointed that I was given a room on the ground floor. There were a lot of homeless people outside the window, there was a constant hum of the fans and the TV had no sound. I asked to be moved, but the receptionist said they didn't have any other rooms. After 30 minutes, I couldn't take any more of the hum, so I asked another receptionist, who was able to find me a room on one of the higher floors. These ground floor rooms should not be in use, as they are not of the same standard as the rest of the rooms. Apart from that, the breakfast was good and the conference facilities are good too. Handy that they offer free parking in the adjacent car park.

Good hotel the mattress needs replacing with up to date memory foam one

Lovely clean, comfortable hotel, located in a convenient central location. With free parking right next door, we'll definitely be back.

Lucky find, perfect for a good nights sleep. Good breakfast

The room was very dirty upon arrival and not cleaned during the two night stay. Only bins were changed. I also reported the room phone not working and nothing was done about it. A mobile had to be used to phone hotel reception which is silly. I would not recommend or stay again. It felt like a waste of money. I wish I could get a refund. Although the welcome upon arrival was nice and staff were generally friendly and polite.

The bedroom was comfortable and quiet. Lovely breakfast provision although it was unusual to have a meal in 'the basement', lack of daylight. Free parking in central Bristol is defnite bonus and the proximity of Cabot Circus gives a lot of options for shopping and food. I found the area around the hotel unsafe after dark (people sleeping in the street, anti-social behaviour and inconsiderate food couriers on pavement). One smal annoyance: lack of flexibility in room lighting ie. all lights on or off controlled by central light switch.

We came to Bristol to follow the Gromit Unleashed 3 trail. We chose this hotel because there was easy parking in the adjacent car park, which was free to hotel guests. We also chose it because it was within easy walking distance of all the places of interest in the city, as well as to buses taking us to places further out. There was food available at the hotel as well as in the shopping mall directly opposite.The room was very comfortable, and the staff were friendly and helpful. I would happily stay in this hotel again.

Carpark takes getting used to but it had charging. Hotel takes care so not a problem. Restaurant at hotel actually good to eat especially compare to local food chain outlets.

Great location for shopping/parking ( next to hotel) plus easy access to motorway

perfect location for shopping - so convenient! And a big bonus for the free parking

The staff were particularly friendly and helpful, notably the bar staff who went out of their way to help us. Thank you

Hôtel très bien situé à Bristol, à proximité d’un grand centre commercial et proche du centre, chambre spacieuse et agréable, personnel efficace et sympathique. Parfait