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Extensive, with quiet rooms and lots of facilities. There is a little cocktail bar where the staff are knowledgeable and friendly, and everyone was very welcoming. Breakfast options were good.

Staff really good, reception etc. The room though, comfortable but the sink taps and bath/shower taps you have to turn and turn to get a flow from them. The bath/shower, to get a decent heat and flow for the shower it takes about a minute messing about with the hot and cold to get a safe shower temperature. Loud music coming from a pub over the road or somewhere beyond 2am. You hear every sound from above, the corridors. People talking, people's TVs on too loud, people walking about. The above went on through the night then people again at 0615 banging, talking, TVs on again!! Then an air-conditioning unit came on at 0630 outside my window. Normally I would use ear plugs but had forgotten them! For the price of 135.00 too, breakfast isn't even included. Not good and definitely needs upgrading. Parking is 9.00 for 24 hrs or about 7.00 if you use an app!

Very good

The self service for breakfast was disorganised being in different places the breakfast food was good The evening menu lacked imagination and was boring

Great hotel. Pity breakfast was out of my price range.

Room lovely and clean. Reception staff very polite and professional. Service in afternoon bar was quite slow when they turned up to serve you, also supposed to close at 5pm but closed down around 3.30 without asking if we wanted desserts, coffee or anything else - just closed down. Went down to breakfast and had to wait again for someone to come, it ended up I went to reception to ask them if they could get someone. Good choice for breakfast though

The staff was great. My only issue was that the shower leaked, but towels on the floor helped. Other than that, we loved the hotel.

ok

This is a hotel with traditional style and modern comfort. We had a week's holiday here participating in the Three Choirs Festival. The hotel made us very welcome even to the extend of presenting us with a welcome gift. It all added to a most enjoyable break with good food and drink, good company and excellent entertainment. My daughter and son-in-law particularly enjoyed the cocktail bar so we made them a gift to come back on their own some-time. Thank you. A Five Star Review - we had a wonderful time!

Happy to stay there again.

Lovely traditional old hotel in a central spot in Hereford, with all city centre attractions in easy walking distance.

Walking distance from the railway station and most amenities. Large bed, bigger breakfast.

Very dated. The hote does not smell good. Stains on the carpets and walls. Toilet had a carpet which stank. Breakfast had no buffet. Salmon and poached egg came out as salmon and scrambled eggs. I will never go back there

The hotel is centrally located and parking was very easy. The staff are fantastic friendly courteous and helpful in any way they could be. However the hotel whilst comfortable and clean looks tired and could do with a refurb.

Over priced for service offered. Cold tap in room didn’t work nor did the tv. Reported both but were unresolvable - staff did however provide a couple bottles of water for room. For the price paid per night I would have expected water as standard anyway. Car park unavailable due to festival which was ok as I had been prenotified by the hotel and there was NCP car park nearby - however this then became an extra cost pushing room cost higher. Breakfast was very expensive compared to choice available - bacon was very dry had to ask for for fresh bacon and eggs. Fruit choice restricted to melon, limited continental offer and no fresh juice - all of which would be fine for a £10 breakfast but for £18.50 I would have expected better. Plus point location- Was excellent for exploring town centre which was lovely

Pleasant and comfortable if a little warm!

Unfortunately the property does not have air conditioning and it was very warm when I stayed.

The Hotel was historic and had a nice atmosphere. The staff were very good, friendly and helpful, especially Peter working behind the bar in the Orange room.

Very clean, comfortable bed, cold water tap could be running better

A wonderful hotel in the heart of historic Hereford.