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There was a capsule coffee maker in the room, milk was available at the reception and could be put in the mini fridge in the room. The bed was comfortable.

It was great stay. Thanks many.

Location is the biggest plus. Breakfast is good but noise in our room was a little frustrating. Late night cleanup noise and early morning recycling pickup - perhaps louder than normal because we had to have the window open due to the temps and lack of a/c. The shower though was terrible. Water was slow to drain and we had to be very careful about water splashing and the handle of the sprayer was loose making that very challenging. I may look around more should we return to York.

The building is lovely, and the room was comfortable and nicely furnished. The location was excellent, being in easy walking distance of the tourist attractions and of the station. The staff were great and there was a nice selection of teas on the drinks tray.

Beautiful hotel. Lovely and clean and very helpful staff.

Excessive scent my only complaint—joss sticks in the room but. otherwise very satisfactory.

Lovely room and fabulous location

Such a great place to stay. Lovely rooms . Friendly helpful staff . The dinner and breakfast was great in an amazing old building. Our room was amazing it was only the standard room and it was beautiful. Wish we could of stayed longer.

Lovely hotel with loads of character. Good location for city centre.

Very nice hotel in a great spot in the middle of the old city. Great breakfast and very friendly staff. The room was not very big, but it was ok. Bathrobe and slippers were available - and you could get fresh milk for your coffee or tea from the reception. A great place to stay.

Wonderful hotel ideally located. Delicious breakfast. Friendly and helpful staff. We traveled from the U.S. and found the city to be fun and beautiful. We really enjoyed our stay. Our only regret was that we couldn’t stay longer!

Large room with sitting area, in a very old style and well maintained property in great neighbourhood.

Stayed in the Guy Fawkes room overlooking the outside restaurant terrace. The room was small but efficient. Nice walk-in shower and bed was comfortable. A fan was available as it did not have air conditioning but it did not need it. The staff was friendly and helpful. Breakfast was wonderful and everything was fresh and local. The breakfast shots (orange juice, ginger, turmeric) was delicious.

This time we booked into what was called a courtyard room, actually more of a yard room, we could you the revellers until 2am, we heard the barrels being moved at 5am, there was noise from the rooms close by, so compared to all the purge seats this was not one to shout positive things about. Also the Court”yard” room bendy we had to walk outside in the rain to get to the main building which when it so pouring with rain is a tad inconvenient. Finally the milk we were driven once opened was clearly off. Phew what a pong. So unfortunately this review is one or our more critical reviews. The answer is definitely to not book the Court”Yard” rooms

Booked The Lodgings for a birthday present for my partener. Jackeline on reception was perect and proffesional. The room was small but nice and had the flowers I had preordered and we could see the Minster through the fire escape door, we were in the "Belfry". I had booked what I thought would be a romanatic evening meal in the hotel only to find they were not using the dinning rooom and would have to eat in the bar downsatirs. We had a look at the meue and decide there wasn`t anything that took our fancy, only to be given another menu. We decided to go across the road and eat at "Nolas" the staff were not that botherd. Woken at 06.30 by the scaffold coming down in the yard outside our window, nothing the hotel could do about that though. Breakfast was a real let down, we were shown into a small dinning room in which the staff struggled to get round the tables. Some tables were yet to cleared, I had to moved to sit beside my partner. The front door to the Hotel and the dinning room door were wide open so I was sat in a draft. I asked for the door to be closed, You would have thought I asked for the Crown Jewels. One of the Waitress`s had a runny nose. We asked for tea for two and was told they only had one tiny teapot. Aside from this the food, a full English and a Shatsuka were ok. How it keeps a 5 star rating I dread to think, The who place needs upgrading and the staff need retrainng. Very disappointed and would not return or recomend. Service piss poor.

Great location in centre of York. Drinks and food very expensive. Breakfast OK - had much better. Staff very officious.

Excellent hotel with the only snag being the noise at night but that should be expected given its location.

Convenient to park, restaurants, sites including York Minster and city walls. Handsomely furnished room; not large but comfortable. Good hotel restaurant.

Centrally situated and lovely staff. Room was excellent

Excellent area. Very helpful staff. Wish we could have stayed longer