レオナルドホテル ニューカッスル

The Hotel had building work going on but didnt notice much noise at all. Was able to check in 5 hours early which was brilliant. Room was spotless, beds were really comfy loads of pillows. Staff were really friendly. Less than 10 mins walk to the shops and the stadium. Excellent value for money. Will definitely be back again.

The staff here were excellent. We had a problem with the room we were given (due to an Expedia issue) but staff were so kind and accommodating. Thank you so very much. Within walking distance to arenas and city centre.

Room was good and spacious, but toilet is very old and some reconstruction would be helpful… friendly staff

Clean room and friendly ataff

Stayed a number of times. Always an excellent stay but can be quite tired in areas and need an upgrade

Room was very clean, and the staff were great

The receptionist's service was excellent.

The staff are always lovely. The hotel was very clean and tidy. We will definitely return & recommend to friends.

From check in to check out staff very friendly helpful and professional. Rooms spacious,clean warm and very comfortable. Bathroom large and very clean, amenities excellent. Great location for transport links, shops and city centre restaurants etc

Always a great plsce to stay Manager on reception so good remembered me after not having been for a while

I would like to commend Eunice from the housekeeping department for her exceptional service. Her friendly demeanor and willingness to assist set a standard that I have never witnessed elsewhere, even after hundreds of hotel stays. Additionally, the reception team was professional and efficient.

Amazing staff brian jess

Didn't have breakfast or use the bar. Room was okay, bed comfy. Bathroom coulf do with a refurb it's looking a bit sad. Sink chipped and cracked, grouting dirty, floor has marks etc Didn't spoil my trip and would stay again.

The room was a disabled/access room but still had a shower over the bath? Not sure how a disabled person would access the shower. The room was okay but the bathroom wasn't clean, pooh under the seat and badly stained sink. Shower water went everywhere, power was ridiculous and control was not easy to adjust.

Quick check in lovely warm room quiet stay great location

Competent stay, very friendly the hotel is always to a high standard.

Stayed two separate nights in one week. Experience was some good; some bad. Check in staff great. Meals nice but service slow, chaotic and some food missed off order. Rooms were clean but dated. One room t.v was intermittently broken. Other room no heating from radiator. Beds nice and comfortable . Hot water limited and slow.

Another great stay at the Leonardo Hotel, Newcastle. A spacious clean room, much bigger bed than last time we stayed at this hotel. The temperature within room was great too, not too hot / cold. We ate in the main bar, food was ok, nothing spectacular, but it was ok, if overpriced. Drinks were over priced too and the bar snacks (£2 for a packet of crisps??) The only downside to the hotel was the housekeeping staff having a "heated discussion" outside of the room very early on Monday morning - less than ideal, but didn't take away from a good overall stay.

Room wasnt very clean only one working

Room ok, slightly dated but great location for City Centre, Train Station & St James Park