纽卡斯尔的莱昂纳多酒店

房間不整潔，窗沒有窗鏈扣上，有小朋友不安全

The hotel is in a perfect spot if your in Newcastle, close the the Arena close to the Railway station also close to the city centre a perfect base

Great location for the Utlita stadium. The room was fine but bathroom definitely needs improving - cracked sink and bath.

Great location very central. Room was comfortable and clean

Slitna rum som behöver renoveras men bra frukost

Room really comfortable. Staff really helpful and friendly. Would definitely stay again as it's right in the middle of things and only five minutes away from the station

Great stay. Delay at check in as staff shortage due to having their Christmas party, but other than that it was good. Location good, room clean and bed comfy

When we arrived, the check in process was quite slow. When we went to our rooms, instead of the two king rooms booked, one room has been swapped to a triple room without anyone informing us. When I went to speak to reception about this the response was that they were both superior rooms, however I explained that that does not necessarily make them suitable for us. They had no other kind sized rooms available so we had to swap rooms between us and make do with the triple. The staff member on the reception was quite blunt and unapologetic and not understanding, however a manager did offer us a free drink as an apology when she came to see what was happening. The rooms themselves were nicely decorated and the shower was excellent, however the heating did not seem to be adjustable without a horrible clunking noise, so the room was far too hot, even in February. In one of our rooms, the tea and coffee facilities had not been stocked with milk, and in the other no biscuits, and the floor was in need of a good vacuum which highlighted an issue with the turning down of the rooms. Overall it was okay, and I would consider staying again but I wasn't really happy with the service received.

Friendly staff, exceptional value

Highly recommended. Excellent staff and newly refurbished rooms. Location is great also. Will return

It was my first time staying at this hotel. The staff member on the service desk was Scott Carter and he was most professional and extremely helpful. Scott paid attention to what I queried and provided appropriate solutions. I felt reassured and well supported and I would definitely return to stay here due to my experience

Good breakfast, friendly staff.

Perfect location and friendly staff

Always a lovely hotel and always clean and the staff are lovely; just a shame that individuals who stay there think it’s ok to bang on people’s doors at 345am. It won’t put us off staying again - just not a pleasant stay this time round. Can’t be helped.

Yes room was clean

Room clean heating adequate all gd

Very clean room. Comfortable bed.

Room was large and spacious and very clean. Staff were very friendly.

Good location

Yes