マーチャンツ マナー

Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.

Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.

Room and amenities

All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.

Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.

Excellent stay spoilt by demands for money prior to arrival and additional £25 request at booking in without which could not book in and not refunded immediately after check out. Why do you need an additional £25 and why do you still have it? For this reason alone I would think twice about using the hotel again. It’s sad and completely unnecessary.

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel

The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay

The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.

Lovely welcome. Nice to have a swim.

Nice hotel , good location

Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time

Only qualm is love the self check-in but received zero literature on the hotel amenities, how it all works etc. that was the only thing missing. An amazing hotel none the less!

We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.

Very lovely staff. Made the stay for me

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches

Great hotel with great service

Was nice clean friendly staff very helpful would stay again

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.