What do past guests say about Merchants Manor?

Merchants Manor is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Merchants Manor

Name: Merchants Manor
Address: Western Terrace, Falmouth, Cornwall, England, TR11 4QJ, Western Terrace, TR11 4QJ, England
Rating: 8.6

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8.6

/10

Very Good

165 reviews

What Guests Say About Their Stay

Mia

10.0

/ 10

Room was very clean, nice and cool during the hot weather too and the same with the indoor pool. All the staff were lovely and were happy to help. The breakfast was nice, lots of option - especially for gluten free! Closest beach is only 10-15 min walk and the town centre is also only around 15 minute walk away too.

Tracy

10.0

/ 10

Friendly and engaging breakfast staff, incredible swimming pool and jacuzzi area inside the pool. We staying in a big room with a stunning balcony, lovely bathroom and wonderful Temple spa bathing products and toiletries. The lovely young woman (slender student with short hair) who cleans the pool and responded to delivering us any missed items to our room was attentive and gave great information when we asked about services. She is a true gem and nothing was ever too much, she deserves a pay rise! A lovely touch was the wonderful gift bag my partner and I received as we checked out which contained sparkling water, perfect for our long drive back to London in the hot weather. Thank you Merchants Manor for a memorable stay, we enjoy every minute and wish you ongoing success of your charming hotel. Eternal blessing to all staff.

Stephen

10.0

/ 10

Very friendly and helpful staff. Great location for easy walk to beautiful beaches and the town centre.

In the Area

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Western Terrace, Falmouth, Cornwall, England, TR11 4QJ

Main Facilities

This accommodation offers:

Indoor pool

Steam room

Bicycle rental

Laundry service

Parking

Luggage storage

Garden

Fitness center

Business facilities

Staying at Merchants Manor is a good choice when you are visiting Falmouth.

What's around Merchants Manor

Western Terrace, Falmouth, Cornwall, England, TR11 4QJ

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Discover More About Merchants Manor

Location
Staying at Merchants Manor is a good choice when you are visiting Falmouth.

About Merchants Manor

Not all hotel allow guests with pets, but Merchants Manor welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Merchants Manor will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Merchants Manor is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Merchants Manor.

All facilities in Merchants Manor

Facility

Indoor pool

Steam room

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Accommodation Services

Transportation

Bus/truck parking
Bicycle rental

Things to Do

Indoor pool
Picnic area
Garden
Spa
Library
Sauna
Steam room

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Smoking area
Fireplace in lobby
Parking
Terrace

Public Facilities

Safety deposit box

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference center
Conference rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Merchants Manor

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:

16:00 - 22:30

Check-out:

Before 11:00

Pet fee: GBP 12 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, EarthCheck, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 22:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Merchants Manor	39
Number of floors in Merchants Manor	3
Another facilities in Merchants Manor	Bus/truck parking, Bicycle rental, Indoor pool, Picnic area, Garden

Frequently asked question in Merchants Manor

What is normal check-in & check-out time at Merchants Manor?

The standard check-in time at Merchants Manor is starting from 16:00 - 22:30 while the latest check-out time is at Before 11:00

Does Merchants Manor provide breakfast?

Yes, Merchants Manor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Merchants Manor?

Merchants Manor is a 4.0-star hotel.

How many floors does Merchants Manor have?

Merchants Manor has 3 floors.

How many rooms are available at Merchants Manor?

Merchants Manor has 39 rooms in total.

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More Reviews from Other Guests in Merchants Manor

Overall Ratings & Reviews Merchants Manor

Other sources (165)

8.6

Very Good

From 165 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

7.8

Service and Facilites

9.2

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Traveler Reviews Merchants Manor

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Top reviews

Mia

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Tracy

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Paul

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Pool and gym dominated by non-residents. Lack of evening food.

Stephen

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Great location for easy walk to beautiful beaches and the town centre.

David

with Partner

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Bedroom was in need of a lot of work, including a new bathroom. The bath itself was stained from being so old. Photos can be misleading, as our bedroom looked over a flat roof and carpark. Jacuzzi not working in the pool, nor the sauna. For the money, you’d expect a lot more.

Jeffrey

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

A thoroughly pleasant stay (long weekend), polite and friendly staff. Breakfast hearty, varied and good quality. Room was nicely appointed and a comfortable bed. Hotel parking is just enough. Good to see that provision is made for destination charging for EVs but the price/kWh is very high.

Laura

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Cosy single room in old part of hotel, I was on the top floor - had a fantastic view, may get very hot in the summer as there was no air conditioning and it got a lot of sun. Windows do open though. New bath/shower. Had iron, steamer and ironing board. No mini fridge, but there was a kettle. The room I had did have very steep stairs to get to top floor - probably not great for medium/ big suitcases, small carry on suitcase was fine for me to carry up. Breakfast was marvellous, loads of options on buffet/ to order and the staff were very welcoming, attentive and helpful. Beautiful downstairs reception with comfy couches, board games and a bar. Pool was excellent. Wish I could have stayed longer, a lovely escape from hectic London.

Stewart

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

This hotel is lovely. The decor is beautiful and the rooms are stunning. The only niggle we had was that the bathroom didnt have a shower (it had a beautiful freestanding bath and gorgeous period features) but if you wanted to get up and out the door you need the shower. Breakfast menu and other options were of a high quality. Loved the fact you could boil your own eggs! Just some really nice touches. Would stay again if I find myself in Falmouth.

Nikita

with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

A beautiful place, delicious breakfast though items were missing like bowls, spoons, milk, beans, sausages. We thought about going to get the milk for them. Disappointingly the steam room was out of order. Sadly, they no longer serve dinner but do offer small plates. The staff are fab, though one very noisy waitress at breakfast bashes things as she clears up. There’s a fire to warm you on chilly evenings. Enjoyed the games on offer with our nightcap. Suggestion: A gutter around the pool would be so helpful especially at the deep end there’s no place to hold on or rest. Used to be a great atmosphere in the evenings.. but as in life, things have changed.

Maria

with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good parking, pleasant staff, clean room and comfortable bed. Breakfast options were excellent. Over bath shower was a challenge without grab rail and water pressure was quite low and took time to get to temperature. Good selection of toiletries. A soft close and better fitting toilet seat would be an improvement.

Kristian

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

excellent breakfast, spacious rooms, possibly bathrooms need updating plus fridge in room be good but staff superb and overall a very nice hotel

Elaine

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

We had a wonderful overnight stay for my husband's 70th birthday. Our room was amazing and very big and the bathroom was great, especially the powerful shower and lovely toiletries. We had a swim in the lovely pool and we also went in the jacuzzi. I also went in the sauna. The breakfast was fantastic; such a wide range of choice and the food was excellent. We would definitely recommend the Merchants Manor and would certainly stay there again.

Ronald

with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Excellent room, good breakfast, friendly staff. Dog friendly.

Diana

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Staff are great. Rooms good. Breakfast very good. Pool/Spa a bit tired!!

Andrew

with Partner

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Staff could not have been more professional and helpful, a real credit to the property. Well located close to Falmouth, plenty of parking. The room was lovely, plenty of storage and the bed comfortable. Tea and coffee making facilities in the room were poor and not sufficient. Breakfast selection was excellent, and the food was amazing! The poached eggs were magnificent! Speed of service was slow but being out of season that is understandable. Less understandable are the massive cobwebs in the dining room. The lounge was comfortable, and the real fire added to the atmosphere; very welcome after a long day outside. The pool is an added bonus, but none of the underwater lights were working. Neither were any of the sauna lights were working which can be dangerous.

Helen

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Couteous staff Large bedrooms Great facilities

Ruth

Leisure with Partner

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Lovely spacious room and comfortable bed. Helpful staff. Good breakfast.

Keith

Business

8.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.

Andrew

with Partner

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.

Antoinette

Friends and family Family

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.