ニューカッスル ジェスモンド ホテル

ホテル
8.0
/10
素晴らしい
268 件のレビュー

宿泊者の口コミ

Claudia

10.0
/ 10
It’s was fine bed wasn’t very comfortable could do with more toilet roll
翻訳を見る

James

10.0
/ 10
What a great hotel and brilliant staff, I would stay here again
翻訳を見る

David

10.0
/ 10
Really good hotel, outstanding value for money, the service was first class even cooked my breakfast one hour earlier than the official start time, can’t fault the place at all
翻訳を見る
エリア内
地図を見る
〒NE2 2TA, ニューカッスル, 105 Osborne Road, イングランド

設備・サービス

詳細
駐車場
Wi-Fi
ニューカッスルを訪れる際は、ニューカッスル ジェスモンド ホテルに宿泊することをお勧めします。
詳細
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ご宿泊日直前のお支払いオプションなど、さらに多くの特典をご利用いただけるようになりました!

所在地

〒NE2 2TA, ニューカッスル, 105 Osborne Road, イングランド
地図を拡大する
ロビー Newcastle Jesmond Hotel
ロビー 2 Newcastle Jesmond Hotel

ニューカッスル ジェスモンド ホテルの詳細情報

General


ニューカッスル アポン タイン (ジェスモンド周辺)

Location


ニューカッスル ジェスモンド ホテルはニューカッスル アポン タインの中心部にあり、セント ジェームズ パークやジェスモンド クリケット グラウンドまでは車で 5 分かかりません。 このホテルは、ジェズモンドデンパークまで 1.6 km、ニューカッスル アポン タイン シビック センター (博物館)まで 1.9 km の場所にあります。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

ジェスモンド クリケット グラウンド - 0.9 km / 0.6 マイル
ジェズモンドデンパーク - 1 km / 0.6 マイル
ニューカッスル アポン タイン大学 - 1.6 km / 1 マイル
エキシビション パーク - 1.7 km / 1 マイル
ノーサンブリア大学 - 1.7 km / 1.1 マイル
ニューカッスル アポン タイン シビック センター (博物館) - 1.8 km / 1.1 マイル
フリーマン病院 - 1.9 km / 1.2 マイル
グレート ノース ミュージアム - ハンコック - 2 km / 1.2 マイル
ノーサンバーランド ストリート - 2.1 km / 1.3 マイル
ビスケットファクトリー - 2.3 km / 1.4 マイル
ロイヤル ビクトリア インファーマリー - 2.4 km / 1.5 マイル
エルドン スクエア ショッピング センター - 2.4 km / 1.5 マイル
リーゼズ・パーク - 2.5 km / 1.6 マイル
グレーズ モニュメント (像) - 2.7 km / 1.7 マイル
グレンジャーマーケット - 2.8 km / 1.7 マイル

最寄の主要空港 : ニューキャッスル国際空港 (NCL) - 11.9 km / 7.4 マイル

Facilities


便利なWiFi (無料)、テレビ (共用エリア)などをご利用いただけます。

Business Facilities


エクスプレス チェックアウト、ドライクリーニング / ランドリー サービス、荷物保管サービスをお使いいただけます。敷地内にはセルフパーキング (無料) が備わっています。

Dining


ニューカッスル ジェスモンド ホテルでの軽食には、スナックバー / デリをご利用ください。

Rooms


全部で 21 室ある客室には、液晶テレビが備わっています。セレクト コンフォート製のベッドに、エジプト綿のシーツが付いています。WiFi (無料)をお使いいただけるほか、デジタルの番組をご覧いただけます。バスルームには、シャワー、ヘアドライヤーがあります。

ニューカッスル ジェスモンド ホテルでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Newcastle Jesmond Hotel
バー、カフェ、およびラウンジ
共用スペース Newcastle Jesmond Hotel
共用スペース
ロビー Newcastle Jesmond Hotel
ロビー
外観 Newcastle Jesmond Hotel
外観
その他 Newcastle Jesmond Hotel
その他

ホテルサービス

  • ランドリーサービス
  • 荷物預かり
  • エクスプレスチェックアウト

アクセシビリティ

  • 障害者用駐車場
  • アクセス可能な移動経路

アクティビティ

  • テレビラウンジ

ご飲食

  • スナックバー

インターネット

  • 無料 Wi-Fi

共通サービス

  • 駐車場

ホテル内の設備

  • 禁煙エリア

ニューカッスル ジェスモンド ホテルの宿泊ポリシーと基本情報

重要な注意点
チェックイン時間外(早朝や深夜など)にチェックインする予定はありますか?宿泊施設に直接手配できます。

チェックイン/チェックアウト時間

チェックイン:
16:00 - 23:30
チェックアウト:
最終 10:00

ペット

Pets Not Allowed

追加ポリシー

宿泊施設にて、次の追加料金をお支払いいただきます。料金には税金が含まれる場合があります :

  • デポジット: 1 滞在につき、1 施設あたり 35 GBP
  • チェックインの前に、損害補償金として 35 GBPをお支払いいただきます。

宿泊施設より弊社に提供された、すべてのご請求に関する情報を表示しています。

法人オーナー / 施設管理者, 非対面式のチェックアウトを利用できます, フロントデスクなし, 非対面式のチェックインを利用できます, チェックイン前にお客様に E メールを送信 72 時間, チェックインに関する特記事項が記載されたEメールが施設から送信されます, エレベーターなし
  • アーリーチェックイン料金 : 35 GBP (空室状況によって利用可)
  • レイトチェックアウト料金 : 35 GBP (空室状況によって利用可)

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

基本情報

こだわり条件
駐車場, Wi-Fi
チェックイン / チェックアウト時間
16:00 - 23:30から - 10:00まで
ニューカッスル ジェスモンド ホテルの空室状況
21
ニューカッスル ジェスモンド ホテルのフロア数
4
ニューカッスル ジェスモンド ホテルの別の施設
ランドリーサービス, 荷物預かり, エクスプレスチェックアウト, 障害者用駐車場, アクセス可能な移動経路

ニューカッスル ジェスモンド ホテルに関するよくある質問

ニューカッスル ジェスモンド ホテルでご利用いただける施設は?
ニューカッスル ジェスモンド ホテルには駐車場, Wi-Fiなどの充実した施設があります(一部有料)。
ニューカッスル ジェスモンド ホテルのチェックイン・チェックアウト時間は?
ニューカッスル ジェスモンド ホテルのチェックインは 16:00 - 23:30 から、チェックアウトは 最終 10:00 までです。
ニューカッスル ジェスモンド ホテルの星の評価は何ですか?
ニューカッスル ジェスモンド ホテルは3.0つ星ホテルです。
ニューカッスル ジェスモンド ホテルは何階建てですか?
ニューカッスル ジェスモンド ホテルは4階建てです。
ニューカッスル ジェスモンド ホテルの部屋数はいくつですか?
ニューカッスル ジェスモンド ホテルの総客室数は21室です。
すべてを見る

ニューカッスル ジェスモンド ホテルの口コミ

8.0
素晴らしい
268 件のレビューより
清潔さ

8.4

快適

8.0

位置

9.4

サービス

8.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Newcastle Jesmond Hotel

1ページあたりのレビュー数
20
40
トップレビュー
Rebecca
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
143週間前にレビューしました

Hotels.com verified review

Change of owner not communicated prior to stay, nor how to check in. I had to phone several numbers to find this out.Room very small, we never saw any other guests (were we tho only ones). Coffee and tea provided but no milk and no refresh of supplies during our stay. No housekeeping. Tiny room, basic bathroom. On the plus side when I did get through to the number full details on check in were provided and the 2 staff members who were there that day were helpful.
続きを読む
Vincent
icon-
4.0
/10
191週間前にレビューしました

Hotels.com verified review

Booked and paid for breakfast. No food available all closed down looks like a derelict building. No staff. Keyless entry good. But oh my god how many texts and duplicate emails from the owners about getting in. Checking out and give us a review. No staying again.
Martin
icon-
4.0
/10
195週間前にレビューしました

Hotels.com verified review

Nothing wrong with the room however i had to pay an additional mandatory charge of £12.50 for an non refundable damage waver prior to check in which I was not made aware of prior to booking. Most hotels I have been too put a charge agaist your card which is refunded on check out but not this hotel. This additional charge needs to be reflected in the price when booking
続きを読む
Joan
icon-
2.0
/10
195週間前にレビューしました

Hotels.com verified review

Awful, firstly i couldn't get into my room and there is no reception you are sent codes to enter, it didn't work, it took over an hour before someone responded to my messages and answered the phone. It was then dealt with promptly and i was moved to another room. In my room there was a dirty towel hanging in the bathroom, the toilet couldn't fill it was running all night, very annoying and then my kettle didnt work.
続きを読む
Dawn
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
195週間前にレビューしました

Hotels.com verified review

We booked this hotel for gnr, the location is brilliant, buses run past front of hotel, 5 min walk to metro, plenty of shops and bars close by ,city centre close by, 15 min walk. limited parking on site if available.the coded entries are good, never saw a staff member, all pleasantly decorated throughout, our room was on 4th floor, nice and cosy, well equiped with iron and board, hairdryer, tv. Kettle with tea and coffee.Even complimentary toiletries. Bathroom was a wet room, plug hole was full of clumps of hair and toilet seat lid was broken at hinges. And the tv got no reception.
続きを読む
Christine
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
196週間前にレビューしました

Hotels.com verified review

It served its purpose but I wouldn't stay again. On site parking was a bonus. Bed not very comfortable and creaked! Sheets too small for the bed. 2 lights bulbs out. No teaspoons to make tea. No glass in the bathroom. Little things but inconvenient. Expensive for bed and no breakfast. Still waiting for refund of deposit!
Karma
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
4.0
/10
197週間前にレビューしました

Hotels.com verified review

We would never have booked this hotel if it was made clear that it was staff less and also that the hotel was under construction, hassle from the minute we arrived at the property regarding codes to get into the hotel then codes to get into the room! The place was covered in dust due to the construction I have left the hotel very ill due to this as I have sever asthma! The place is very run down outside and inside we didn’t have any large/regular size towel when arriving had to phone 4 different times to get this sorted we got hung up on 3 times! Room was far too hot only a old broken fan to cool the room down will definitely not be back nor will I recommend this either very disappointed & the fact we got a email saying they pay £20 Amazon voucher for 5 star reviews just shows how desperate they are for this
続きを読む
P
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
201週間前にレビューしました

Hotels.com verified review

No staff available at this hotel - all key codes - but before we were allowed access I had to pay £12.50 as a damage waiver which I am still waiting to have it paid back. I have emailed the hotel but am still waiting ( 3 days ) for a response. It would have been nice to know when we booked that this was going to happen when we booked. The stay itself was just OK. Finding a bag of laundry in the room was a surprise but there was nobody to hand it to so we left in what used to be reception. Banging doors throughout Friday night didn't help in getting a nights sleep. How this ' hotel ' could resolve any real problems with noisy guests or other issues I have no idea. It wasn't a disaster but we would never consider staying there again.
続きを読む
Sue
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
202週間前にレビューしました

Hotels.com verified review

This is not a hotel it is rooms via unknown bandb operator no reception no food had to pay an insurance premium and have ID verification this was not good and won't be going again and if this is the way forward for hotel stays won't be going anywhere like this and will use known hotel chains like Travelodge or Premier Inns which have excellent friendly service. This type of accommodation is no good for anyone without technology.
続きを読む
matthew
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
4.0
/10
204週間前にレビューしました

Hotels.com verified review

I stayed here last year and it was excellent ,this year it has gone staff less and it was not the best ,no milk in the room for re and coffee and the old dining area is now just a storage for equipment ,I was greeted by a security guard eating a keebab when I arrived ! Change from September to July is not good ,it’s a shame as it was amazing last year
続きを読む
Ian
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
205週間前にレビューしました

Expedia Group verified review

First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm. Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's. Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there. After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access. The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable. I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.
続きを読む
Jenni
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
206週間前にレビューしました

Expedia Group verified review

We didn't have a good experience with this property. When I booked I chose it as it had breakfast & good reviews. We found out a couple of days before the stay that it had changed ownership and was now 'staffless'. I only discovered there was no breakfast after phoning up when I got no reply to my message about dietary requirements. I was also faced with an extra £13 nonrefundable damage waiver fee before they'd release the check in codes. On the listing it said there was a refundable security deposit. They hadn't changed their Expedia listing at all. I am still waiting for the return call I was promised regarding a partial refund due to booking a service that wasn't provided and facing extra fees not agreed at booking. The room itself was very small, very tired looking, extremely hot & needing some tlc. Someone had clearly painted the ceiling at some point as there were flecks of white paint over the headboard, wall paper etc and the file telling us about all the non existing breakfast and room service was filled with flakes of dry paint. There was no toilet roll in the room. We messaged the owners (all communications were via WhatsApp) and they said they'd sort it. An hour later they called with the room code for an adjacent room so we could take their toilet roll. The bathroom is a wet room style so after showering you spend the rest of the night stepping into a puddle everytime you go to the toilet. The cleaner obviously never cleans behind the bathroom door either...
続きを読む
Claudia
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
212週間前にレビューしました

Hotels.com verified review

It’s was fine bed wasn’t very comfortable could do with more toilet roll
Jennifer
2.0
/10
214週間前にレビューしました

Hotels.com verified review

We arrived and could not gain access to the hotel.The door was boarded up and the hotel was empty.Having spoken to staff at the neighbouring hotel, we were not the first people that day that had the same issue.Seemingly the hotel had been having issues with staff.i am awaiting a response and a refund.Do not book this hotel!!!!
Julie
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
214週間前にレビューしました

Hotels.com verified review

We never checked in as we were unable to We rang several times and the system did not recognise our confirmation code We also tried chat bot and it stated it could not help but would find someone who could We waited over an hour and never heard anything so we drove back home to Nottingham
Malcolm
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
225週間前にレビューしました

Expedia Group verified review

Nice hotel but the rooms were cold
Peter
icon-
6.0
/10
234週間前にレビューしました

Hotels.com verified review

I was disappointed with the hotel. I expected shower gel and shampoo in the bathroom which is standard in most hotels these days. Also there was no complimentary water in the room. I was given a bottle on request. Overall I wouldn’t stay at this hotel again. I didn’t have breakfast as the ambience of the restaurant didn’t feel right.
続きを読む
Daniela
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
234週間前にレビューしました

Hotels.com verified review

Cosy room and very clean
James
icon-レジャー
レジャー
10.0
/10
235週間前にレビューしました

Expedia Group verified review

What a great hotel and brilliant staff, I would stay here again
Christopher
icon-出張
出張
8.0
/10
240週間前にレビューしました

Hotels.com verified review

A place to sleep with breakfast, tick Bit noisy but otherwise fine Lovely staff
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
ロビー 4 Newcastle Jesmond Hotel

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
8.0
素晴らしい
268 件のレビューより
清潔さ

8.4

快適

8.0

位置

9.4

サービス

8.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Newcastle Jesmond Hotel

1ページあたりのレビュー数
20
40
トップレビュー
Rebecca
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
143週間前にレビューしました

Hotels.com verified review

Change of owner not communicated prior to stay, nor how to check in. I had to phone several numbers to find this out.Room very small, we never saw any other guests (were we tho only ones). Coffee and tea provided but no milk and no refresh of supplies during our stay. No housekeeping. Tiny room, basic bathroom. On the plus side when I did get through to the number full details on check in were provided and the 2 staff members who were there that day were helpful.
続きを読む
Vincent
icon-
4.0
/10
191週間前にレビューしました

Hotels.com verified review

Booked and paid for breakfast. No food available all closed down looks like a derelict building. No staff. Keyless entry good. But oh my god how many texts and duplicate emails from the owners about getting in. Checking out and give us a review. No staying again.
Martin
icon-
4.0
/10
195週間前にレビューしました

Hotels.com verified review

Nothing wrong with the room however i had to pay an additional mandatory charge of £12.50 for an non refundable damage waver prior to check in which I was not made aware of prior to booking. Most hotels I have been too put a charge agaist your card which is refunded on check out but not this hotel. This additional charge needs to be reflected in the price when booking
続きを読む
Joan
icon-
2.0
/10
195週間前にレビューしました

Hotels.com verified review

Awful, firstly i couldn't get into my room and there is no reception you are sent codes to enter, it didn't work, it took over an hour before someone responded to my messages and answered the phone. It was then dealt with promptly and i was moved to another room. In my room there was a dirty towel hanging in the bathroom, the toilet couldn't fill it was running all night, very annoying and then my kettle didnt work.
続きを読む
Dawn
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
195週間前にレビューしました

Hotels.com verified review

We booked this hotel for gnr, the location is brilliant, buses run past front of hotel, 5 min walk to metro, plenty of shops and bars close by ,city centre close by, 15 min walk. limited parking on site if available.the coded entries are good, never saw a staff member, all pleasantly decorated throughout, our room was on 4th floor, nice and cosy, well equiped with iron and board, hairdryer, tv. Kettle with tea and coffee.Even complimentary toiletries. Bathroom was a wet room, plug hole was full of clumps of hair and toilet seat lid was broken at hinges. And the tv got no reception.
続きを読む
Christine
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
196週間前にレビューしました

Hotels.com verified review

It served its purpose but I wouldn't stay again. On site parking was a bonus. Bed not very comfortable and creaked! Sheets too small for the bed. 2 lights bulbs out. No teaspoons to make tea. No glass in the bathroom. Little things but inconvenient. Expensive for bed and no breakfast. Still waiting for refund of deposit!
Karma
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
4.0
/10
197週間前にレビューしました

Hotels.com verified review

We would never have booked this hotel if it was made clear that it was staff less and also that the hotel was under construction, hassle from the minute we arrived at the property regarding codes to get into the hotel then codes to get into the room! The place was covered in dust due to the construction I have left the hotel very ill due to this as I have sever asthma! The place is very run down outside and inside we didn’t have any large/regular size towel when arriving had to phone 4 different times to get this sorted we got hung up on 3 times! Room was far too hot only a old broken fan to cool the room down will definitely not be back nor will I recommend this either very disappointed & the fact we got a email saying they pay £20 Amazon voucher for 5 star reviews just shows how desperate they are for this
続きを読む
P
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
201週間前にレビューしました

Hotels.com verified review

No staff available at this hotel - all key codes - but before we were allowed access I had to pay £12.50 as a damage waiver which I am still waiting to have it paid back. I have emailed the hotel but am still waiting ( 3 days ) for a response. It would have been nice to know when we booked that this was going to happen when we booked. The stay itself was just OK. Finding a bag of laundry in the room was a surprise but there was nobody to hand it to so we left in what used to be reception. Banging doors throughout Friday night didn't help in getting a nights sleep. How this ' hotel ' could resolve any real problems with noisy guests or other issues I have no idea. It wasn't a disaster but we would never consider staying there again.
続きを読む
Sue
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
202週間前にレビューしました

Hotels.com verified review

This is not a hotel it is rooms via unknown bandb operator no reception no food had to pay an insurance premium and have ID verification this was not good and won't be going again and if this is the way forward for hotel stays won't be going anywhere like this and will use known hotel chains like Travelodge or Premier Inns which have excellent friendly service. This type of accommodation is no good for anyone without technology.
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matthew
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
4.0
/10
204週間前にレビューしました

Hotels.com verified review

I stayed here last year and it was excellent ,this year it has gone staff less and it was not the best ,no milk in the room for re and coffee and the old dining area is now just a storage for equipment ,I was greeted by a security guard eating a keebab when I arrived ! Change from September to July is not good ,it’s a shame as it was amazing last year
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Ian
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
205週間前にレビューしました

Expedia Group verified review

First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm. Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's. Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there. After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access. The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable. I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.
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Jenni
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
206週間前にレビューしました

Expedia Group verified review

We didn't have a good experience with this property. When I booked I chose it as it had breakfast & good reviews. We found out a couple of days before the stay that it had changed ownership and was now 'staffless'. I only discovered there was no breakfast after phoning up when I got no reply to my message about dietary requirements. I was also faced with an extra £13 nonrefundable damage waiver fee before they'd release the check in codes. On the listing it said there was a refundable security deposit. They hadn't changed their Expedia listing at all. I am still waiting for the return call I was promised regarding a partial refund due to booking a service that wasn't provided and facing extra fees not agreed at booking. The room itself was very small, very tired looking, extremely hot & needing some tlc. Someone had clearly painted the ceiling at some point as there were flecks of white paint over the headboard, wall paper etc and the file telling us about all the non existing breakfast and room service was filled with flakes of dry paint. There was no toilet roll in the room. We messaged the owners (all communications were via WhatsApp) and they said they'd sort it. An hour later they called with the room code for an adjacent room so we could take their toilet roll. The bathroom is a wet room style so after showering you spend the rest of the night stepping into a puddle everytime you go to the toilet. The cleaner obviously never cleans behind the bathroom door either...
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Claudia
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
212週間前にレビューしました

Hotels.com verified review

It’s was fine bed wasn’t very comfortable could do with more toilet roll
Jennifer
2.0
/10
214週間前にレビューしました

Hotels.com verified review

We arrived and could not gain access to the hotel.The door was boarded up and the hotel was empty.Having spoken to staff at the neighbouring hotel, we were not the first people that day that had the same issue.Seemingly the hotel had been having issues with staff.i am awaiting a response and a refund.Do not book this hotel!!!!
Julie
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
214週間前にレビューしました

Hotels.com verified review

We never checked in as we were unable to We rang several times and the system did not recognise our confirmation code We also tried chat bot and it stated it could not help but would find someone who could We waited over an hour and never heard anything so we drove back home to Nottingham
Malcolm
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
225週間前にレビューしました

Expedia Group verified review

Nice hotel but the rooms were cold
Peter
icon-
6.0
/10
234週間前にレビューしました

Hotels.com verified review

I was disappointed with the hotel. I expected shower gel and shampoo in the bathroom which is standard in most hotels these days. Also there was no complimentary water in the room. I was given a bottle on request. Overall I wouldn’t stay at this hotel again. I didn’t have breakfast as the ambience of the restaurant didn’t feel right.
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Daniela
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
234週間前にレビューしました

Hotels.com verified review

Cosy room and very clean
James
icon-レジャー
レジャー
10.0
/10
235週間前にレビューしました

Expedia Group verified review

What a great hotel and brilliant staff, I would stay here again
Christopher
icon-出張
出張
8.0
/10
240週間前にレビューしました

Hotels.com verified review

A place to sleep with breakfast, tick Bit noisy but otherwise fine Lovely staff
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