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Comfy rooms, tasty breakfast and loved the pool!

My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for four nights, no internal door lock, chain or peephole. When I asked about the lock/chain I was told it was for security/emergency issues but this didn't reassure me, especially as the hotel isn't manned overnight. Also, the heated towel rail in the bathroom was broken and when I asked about this I was told, "Yeah, they're all broken.' So to keep the bathroom warm I had to prop the door open. Sorting these things for me would have made this stay really fabulous.

Super stay, very large comfy room. Pool sauna and steam room bigger than average, friendly staff and very high quality breakfast. Walking distance to roman ruins, beach and lifeboat museum.

Friendly staff

Booked to stay at this hotel for our 10th wedding anniversary so paod a little extra to upgrade to the superior room. It was definitely worth it. The room was beautiful, lovely and clean, and very comfortable. The staff were very friendly and always helpful. We booked in at the spa and the ladies were so friendly and our massages were very relaxing. The pool was lovely and clean. The food was delicious and the staff in the bar and restaurant were very friendly and welcoming. There are some local shops and pubs right on the door step which were very convenient. We had a lovely stay and I would highly recommend Old Hall Hotel.

After reading reviews I was having mixed feelings but everything was fine addition of accessible spa was good Good clean hotel

We had such a wonderful stay, room was perfect, food was great quality and all the staff were professional and friendly, went above and beyond when we asked, thank you Old Hall Hotel!

Leisure facilities good some one always there to help

Quiet area close to yarmouth.

Wonderfully friendly staff Good food Comfortable bed

What a great hotel, very friendly staff. Has a good swimming pool and jacuzzi. We will definitely go again.

Friendly and atttentive staff.

Tidy and friendly

Overall we were very happy with our stay at the Old Hall, it was warm clean and comfortable. The restaurant was lovely the food was great value for money. Breakfast was lovely, especially the avo on toast. the staff were welcoming and friendly through out the facilities.

Hotel rooms have the smell of an old hotel. Whatever they use to clean it does not help with the smell in the rooms. Just smells of old carpet. Noise is an issue. My room must have been near a washing machine or air con unit. Also, not the hotels fault but I was near a room where a resident had the most awful cough which kept me up most of the night. Food was average and the staff would do well not to stand around talking about their personal lives. Overall, the hotel could use some modernisation

Unable to stay as my wife was involved in a car accident that afternoon. Unable to cancel but informed the hotel.

Awesome hotel and staff

The staff were very friendly and helpful. The pool and sauna were also really nice after a day out in the cold, seeing the seals and exploring. Food good in the attached restaurant and the breakfast selection was excellent. The hotel is generally in good condition, but our room looked a little tired in places and our first morning no hot water (all ok second night). The bed was great, big & comfy, room was quiet despite facing the road. We'd be happy to stay again if we were in the area.

Liked the hotel and staff but the Aircon units outside my room ran 24/7 making quite a noise

From the moment you walk through the door you are greeted with friendly helpful staff . Enjoyed every aspect , room really comfy , food , top quality ( probably one of the tastiest breakfast i have had ) . The added bonus of being able to use facilities if you are staying . cant wait to stay again .