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I didn’t have a friendly welcome at the reception but most of the staff were friendly and helpful. The doors to the bedrooms are very clunky and I could hear doors closing with a loud thud. I could also hear dogs barking - which I didn’t appreciate. I had a “Superior” Double room with Sea View, so I was surprised to find the room had a ripped curtain. The room was comfortable and generally clean, but I did spot some grime on the bath by the shower screen. The room had a balcony but to be frank it needs a good jet wash and the wooden rails also looked neglected and needed some TLC. and from what I could tell, most of the balconies were in a similar state. At midday on Friday there was a bar-b-que lit in the gardens and the smoke drifted up to my balcony - which I didn’t appreciate as it was a hot day and I was forced to close the balcony door to keep the smell out. Breakfast was okay but nothing special - no mushrooms for instance, and the plates provided are side plates not dinner plates. It’s not a bad hotel but it could be a lot better and a “superior”room really should be a “superior” room. The hotel has WIFI but fact that that it’s not secured with a password is pretty poor in my opinion.

The hotel itself looks a little old with outdated carpet and curtains and heavy doors that slam shut which is annoying when you’re trying to rest , the tv in the room was smaller than my pc monitor and the bath was so small I couldn’t lay down comfortably. On the plus side it has a beautiful garden area and is across the road from the sea front. It is also a short walk to pretty much all of the shops and the train station in the town.

Regular visitor, good value, dependable.

Lovely central setting. Some areas of the hotel looking tired, a refresh would be beneficial. But overall very good. Breakfast and evening meal was very nice

Good stay in a very tired hotel, when we checked in, the male receptionist was not very welcoming, not a good start. Great room, great view through the patio door along with a great draughty through the doors. Lack of st@ff meant we didn’t get out room cleaned for 4 days, also on website they advertised extra things at breakfast. Omelets, kippers etc. in reality, they didn’t domomelets as they only had one chef, at night for evening meal, still only one chef, a choice of 3 staters, 3 mains and 3 puddings. Not very good for a 3 star hotel that charged 4 star prices. We went for my 80th birthday, unknown to me my wife phoned them to ask if they could put balloons and decorate the table for breakfast on my birthday, this did not happen, she asked at reception and there was nothing on their computer about that. She was very dis appointed. I doubt very much if we would go back.

Lovely family room, good size, sea view. Lovely grounds Breakfast good, dinner good. Our family will go again Staff very nice and friendly, really helpful bunch Thank you all for a great time

Excellent location for the town centre and facilities. Room was tired and the mattress had definitely seen better days

A very well appointed property in a stunning location

The history of the property was interesting, maintaining some of the old world charm. It did look a bit run down in our room. A mini fridge in the room would have been useful.

I booked a superior room after seeing the photos on line and was looking forward to our 2 night stay, yet on arrival were given a significantly smaller basic room, after being told we had been given a free upgrade so i was thinking SUITE! So it was really disappointing, after enquiring why our upgrade was a downgrade, we were eventually moved to a slightly bigger room, but not what i thought id booked. Staff were fine, bar was decent, bedrooms are a little tired.Photos definitely misleading!

Lovely hotel staff are friendly especially with the dogs the place is a bit dated but that's a bit of the niceness about it

Lovely room but would have appreciated the menu on show outside restaurant

Staff very polite and friendly, food excellent, hotel clean. Only negative was the shower, not good at all.

The Stay (Only one Night) was good, But what I did not like was That as a guest I was charged £6 for parking over night.

A lovely hotel, friendly staff, nice bar and very good breakfast. Room was clean and comfortable, a very lovely one night stay

Very spacious room, very clean, just a bit dated. Shame the car parking was chargable, but room rate reasonable so not too much of an issue overall.

Position of room in basement no outlook only wall and car wheels

Lovely stay

It was close to the town and seafront .We stayed in a superior room and I have to say that it was basic and overlooked the seafront which was nice.The breakfast was very good and the staff were friendly and efficient

I booked a Superior Twin room with a sea view but I wasn’t impressed with the room one bit. I’m not sure what was superior about it. I have previously stayed in a superior double here before and it was noticeable superior so I can only assume I was given a standard room. The doors to the rooms are a bit clunky and I could hear other doors closing, and I could also hear dogs barking in nearby rooms - and I can’t believe the hotel would allow dogs in a Superior Room. In fact there seemed to be several dogs in the hotel including a couple of large mountain dogs, and there were two dog water bowls in the bar area - which I found totally unacceptable. Breakfast was okay but I’ve previously stayed in 4 other hotels in Exmouth which all served a nicer, and freshly cooked breakfast, so by contrast the Imperial Hotel breakfast is bottom of the list. The hotel bar didn’t seem to have any decent ales on offer so I didn’t use it. The garden and sea views are nice, and the car park is a plus, but parking is £6 per night. The assessable lift was out of order for the duration of our visit.