ザ ロイヤル & フォーツキュー

Rooms clean with nice decor

We stayed there one night, found it on the internet, photos looked lovely, they wrote they are pets friendly. We had with us our dog and when a person at reception saw a dog she changed our room to a horrible, damp stinking one, I saw dark patches next to radiator on the wall, once touched it they were wet! We asked for another room and they changed it to one next door to that terrible one. The only difference was it didn’t have wet walls, stank really bad too, heating was not working when we ask about it, we were told that there is no need for heating as it was warm for last days. In the end they brought us a little portable heater. Conclusion: maybe rooms in main section of this hotel are nice but if you travel with a dog you land up in a very old, not renovated for ages, very damp smelling part of the hotel still being charged as for nice rooms.

Convenient for the town, but parking and access is tricky - carrying bags from the car is quite a distance. Higgledy stair cases even after the lifts take you to the correct floor. Corridors in particular are in need of updating. No fridge in the room. No air conditioning - needed window open all night and felt like a security risk as there was relatively easy access from the flat roof outside. Unappealing view. Comfortable, sizable bed.

when we raised concern over a loud noise coming from a room above ours the staff dealt with the problem quickly and efficiently.

Lovely weekend stay at the Fortescue Hotel very central for town. The room was of good size and facilities very clean and comfortable bed.

Bar closing times early.

A great independent hotel, with friendly staff in the heart of the town. It was Valentine’s Day so restaurant was fully booked

Friendly staff and refreshments readily available. Car park a bit hit and miss but plenty others nearby. Nice break

Great place to stay.

This was a nice hotel/ location to stay in, would stay again

A word of thanks to people who rarely get any.The standard of housekeeping in the room was outstanding. All staff very helpful and polite. Would we stay thete again....without doubt if we were in that area

Lovely hotel and very helpful staff, good location and parking ok

Beautiful building good secured parking loveliest helpful staff. Excellent meal and cocktails

Hotel and staff where very nice, unfortunately we where blocked in the car park which made us 1.5 hrs late for our meeting/work which was very embarrassing

The service was immaculate, as always. Nothing was too much trouble and the quality of service was exceptional. When my first room had a knocking sound, this was reported and i was immediately offered another room. Sadly, the thin walls in the replacement room and noise in the alleyway by the side of the room meant that sleep was difficult until late. I'd advise stating at the front or on the right of the building. Hotel choice and facilities are great, as was the food.

Nice hotel friendly staff good food

Ideal location for Theatre. Second stay. Friendly staff. Were informed prior to stay that a party with music would be in progress up until midnight. Not a problem. Unfortunate disturbance at 5am when occupant of adjoining bedroom required attention after incident. No fault of management

Really good experience. Very friendly and helpful staff. Very comfortable bed. Atmosphere in the bar lounge friendly and peaceful.

The room was excellent. Very clean. Pubs, restaurants and shops all close .

Met my expectations and great for the morning !