더 로열 & 포테스큐

I stay at the R&F frequently when visiting family back home in Barnstaple. The hotel is lovely and staff fantastic and I truly don’t have any issues at all. My recent stay however was totally ruined by the position/allocation of the room, which I stress is nobody’s fault, however I did experience a terrible night of deprived sleep which isn’t acceptable. The hotel readily inform that their economy rooms are in a noisy area, however I had booked a comfort room which is on the first floor and on first impressions was lovely. I had noticed that you couldn’t fully open the window and it did overlook a very shabby roof outside, nevertheless the room had air con so I wasn’t put off by the window view and position. However I did experience persistent slamming of a door underneath my room.. up to 11pm and from around 6am waking me up… and a constant humming … I managed to get back to sleep only to be woken again by a trio of housekeeping staff chattering in the corridor outside my room (ignoring my DND sign on the door!) Turned out I was located above the kitchen and next to HK laundry hub! I was not impressed at all. Do not stay in room 117 if the R&F think their economy rooms are subject to noise they need to notify guests of room 117 that there is an extreme noise risk here also. Obviously sited directly above the kitchen!

Lovely hotel. In the centre of Barnstaple and plenty of parking. The staff were very helpful and pleasant. We were on a cycling trip on the Tarka Trail ..hotel has very useful indoor rear area with cycle racks to secure your bike during your stay. Fantastic.

It's convenient, very helpful staff, good food and drink

The whole place is spotless and really well run by kind and helpful staff who were very attentive the whole time. Being in an old building, the amenities were not the best, the room had a very sloped floor, which made me feel a little seasick! And the bed tilted because of this, I had to prop something under my mattress so that I didn’t roll out of bed in the night! I had a lovely bath but equally due to the slope it felt like the water would tip out if too full! My room was right next to the lift so I could hear that lots of times but it wasn’t too disturbing in the night with the sound of the fan which I switched on in the room. The dinner was absolutely delicious, I was really impressed, and 10% off for guests staying . Breakfast was not so good, the cooked breakfast was not very appealing (lumpy scrambled eggs, dry hard bacon) and the buffet breast options were very limited, but it didn’t dampen my stay too much. The staff were really so lovely. All in all, it is a lovely hotel and I’d probably return but might request a room that doesn’t slope/isn’t right next to the lift!!

Beautiful hotel with lots of history in a great location. The staff were all professional, proficient, helpful and friendly - could not do enough for you. Delicious dinner (best lamb I've ever had) and breakfast with great choice. Would definitely recommend.

This is annokd hotel maintained beautifully. The staff was very helpful. Taking the time to find me a room near the elevator which i really appreciated. I woukd not however recommend eating at thur restaurant, called the bank . I waited iver an hour, with noone advising me of the wait- and then the pork belly was dry and stringy- some parts inedible. To their credit tho they did not charge me for the meal. Its in the old part of town which also was nice.

Our room was a bit on the small side but we managed ok , had bath and shower, breakfast was excellent plenty of choice and all staff were very pleasant and helpful we enjoyed our two night stay

Lovey hotel in a central location

Receptionist was very friendly and welcoming at check-in. The room was spacious and clean with a large bathroom and tub, very welcome after traveling on the train. Tea and coffee was available in the room, which was most appreciated. The staff throughout the hotel were always friendly and accommodating.

Room was clean Staff friendly Bar enjoyable

Super friendly and helpful staff as always, rooms very clean and well presented

Beautiful room, quiet and modern, clean. Friendly staff. I enjoyed my stay.

Clean and presentable hotel right in the heart of Barnstaple. The only reason I have dropped a star is that on a warm summer evening the rooms (no a/c) do get very stuffy even with the window wide open and the fan on. The extractor fan noise from outside then doesn’t help when you’re already struggling to sleep. The restaurant is absolutely amazing!

Overall a very good experience with this hotel, bar and restaurant were excellent and not overpriced. Would definitely stay there again

I stayed hear on a business trip so didn't get out and but the hotel and ajoining rooms were plesent to be in.

Stayed here for one night whilst on business. The hotel is lovely, the room was huge and everywhere I went was spotlessly clean. I didn’t eat at the hotel so can’t comment on the food. Will definitely stay again though.

The room and bathroom were very, very clean. The bed and pillows were very comfortable and the settee helped make it a very relaxing area. I would have liked an iron and ironing board in the room. The reception and restaurant staff were very professional, friendly and helpful.

Lovely bar and restaurant area at the hotel. Centrally located to pubs bars and restaurants

Super friendly helpful staff, lovely room great food

When in bed we noticed the cobwebs hanging from the ceiling The bedside lockers were sticky Out room 107 one of the back rooms Small and right above the big air condition ing outside really noisy all night Really dissapointed with our stay especially as it was a birthday weekend Breakfast service was all mixed up we ended up with other people’s breakfast staff not paying attention. Plates were being passed around