ウィローズ

ホテル
4.8
/10
いまいち
58 件のレビュー

宿泊者の口コミ

joanne

10.0
/ 10
The room was clean and the bed was comfy.sea view
翻訳を見る
エリア内
地図を見る
〒BN2 1PG, ブライトン・アンド・ホヴ, 27 Lower Rock Gardens, イングランド

設備・サービス

詳細
24 時間対応フロントデスク
Wi-Fi
注:ホテルは以前The Willowsという名前でした。 ブライトン・アンド・ホヴを訪れる際は、ウィローズに宿泊することをお勧めします。 24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。
詳細
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所在地

〒BN2 1PG, ブライトン・アンド・ホヴ, 27 Lower Rock Gardens, イングランド
地図を拡大する
その他 The Willows
その他 2 The Willows

ウィローズの詳細情報

注:ホテルは以前The Willowsという名前でした。

場所


ブライトン・アンド・ホヴを訪れる際は、ウィローズに宿泊することをお勧めします。

ウィローズについて

充実した施設と素晴らしいサービスにより、ウィローズでの滞在中は何も不満はありません。

24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。

提供されているすべての施設を備えたウィローズは、滞在するのに最適な場所です。

ウィローズでご利用いただけるすべての施設

その他 The Willows
その他

ホテル内の設備

  • 禁煙エリア
  • OTHER

ホテルサービス

  • 荷物預かり
  • 24 時間受付

インターネット

  • 無料 Wi-Fi

ウィローズの宿泊ポリシーと基本情報

重要な注意点
  • 施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
  • 場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
  • 宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
  • 施設でのお支払いには、クレジットカード、デビットカード、現金をご利用いただけます
  • キャッシュレス決済をご利用いただけます
  • この施設には安全設備として、煙感知器が備わっています

ホテルご到着時にはフロントデスクのスタッフがお迎えします。施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります。

Hotel only accepts guests with minimum age of 18

チェックイン/チェックアウト時間

チェックイン:
開始 14:00
チェックアウト:
最終 11:00
ホテルポリシーは現在準備中です。

基本情報

こだわり条件
24 時間対応フロントデスク, Wi-Fi
チェックイン / チェックアウト時間
14:00から - 11:00まで
ウィローズの空室状況
14
ウィローズの別の施設
禁煙エリア, OTHER, 荷物預かり, 24 時間受付, 無料 Wi-Fi

ウィローズに関するよくある質問

ウィローズでご利用いただける施設は?
ウィローズには24 時間対応フロントデスク, Wi-Fiなどの充実した施設があります(一部有料)。
ウィローズのチェックイン・チェックアウト時間は?
ウィローズのチェックインは 開始 14:00 から、チェックアウトは 最終 11:00 までです。
ウィローズの星の評価は何ですか?
ウィローズは3.0つ星ホテルです。
ウィローズの部屋数はいくつですか?
ウィローズの総客室数は14室です。

ウィローズの口コミ

4.8
いまいち
58 件のレビューより
清潔さ

5.2

快適

5.2

サービス

5.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー The Willows

1ページあたりのレビュー数
20
40
トップレビュー
Georgia
2.0
/10
20週間前にレビューしました

Expedia Group verified review

We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.
Colin
4.0
/10
31週間前にレビューしました

Hotels.com verified review

The bed was clean although the undersized sheet did little to hide the stain on the mattress. The bed was homemade with 4x2,s and MDF so pretty uncomfortable and every time you moved in creaked like a pirate ship. The sea view was obscured by the dirty windows and there was dust on most surfaces , including the light shade hanging directly over the bed, although not on my bedside table as there was not one. There was tea & coffee but the metal kettle did transfer the heat to the outside. All the pictures managed to be wonky including the one with a side of the frame missing. The room had be recently decorated which we knew by the paint splashes on most things and the masking tape around the wall light. The lack of ventilation, apart from the window with a broken sash cord, meant the tiny bathroom smelt damp. The shower was small enough that you had to get out if you dropped something because you could not bend down in there. The tap was two inches from the small sink bottom so getting your hands under was difficult and the kettle had to be filled with a cup. We did manage to check in early for an additional £15 although they only needed a few minutes to ‘get it ready’. Do not recommend.
続きを読む
Samuel
4.0
/10
38週間前にレビューしました

Hotels.com verified review

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
続きを読む
Laura
4.0
/10
41週間前にレビューしました

Hotels.com verified review

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Simon
8.0
/10
42週間前にレビューしました

Hotels.com verified review

Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Lars-Ake
icon-友人&家族
友人&家族
8.0
/10
46週間前にレビューしました

Hotels.com verified review

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Verified traveler
icon-友人&家族
友人&家族
4.0
/10
47週間前にレビューしました

Hotels.com verified review

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Charley
4.0
/10
49週間前にレビューしました

Hotels.com verified review

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
続きを読む
Verified traveler
2.0
/10
60週間前にレビューしました

Hotels.com verified review

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
続きを読む
Jack
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
72週間前にレビューしました

Expedia Group verified review

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
続きを読む
joanne
10.0
/10
90週間前にレビューしました

Hotels.com verified review

The room was clean and the bed was comfy.sea view
Verified traveler
4.0
/10
90週間前にレビューしました

Hotels.com verified review

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
続きを読む
Evan
icon-友人&家族
友人&家族
4.0
/10
98週間前にレビューしました

Hotels.com verified review

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Danielle
2.0
/10
106週間前にレビューしました

Hotels.com verified review

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
続きを読む
Adam
2.0
/10
110週間前にレビューしました

Hotels.com verified review

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
続きを読む
Gaelle
icon-友人&家族
友人&家族
2.0
/10
111週間前にレビューしました

Hotels.com verified review

Hotel de passe dégueulasse très mauvais accueil humidité dans les chambres cela mériterait un remboursement
Helen
icon-レジャー
レジャー
2.0
/10
113週間前にレビューしました

Expedia Group verified review

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
続きを読む
ANDREW
icon-レジャー
レジャー
8.0
/10
122週間前にレビューしました

Expedia Group verified review

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Gerry
icon-出張
出張
8.0
/10
127週間前にレビューしました

Hotels.com verified review

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Alexander
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
131週間前にレビューしました

Expedia Group verified review

/
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
その他 4 The Willows

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
4.8
いまいち
58 件のレビューより
清潔さ

5.2

快適

5.2

サービス

5.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー The Willows

1ページあたりのレビュー数
20
40
トップレビュー
Georgia
2.0
/10
20週間前にレビューしました

Expedia Group verified review

We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.
Colin
4.0
/10
31週間前にレビューしました

Hotels.com verified review

The bed was clean although the undersized sheet did little to hide the stain on the mattress. The bed was homemade with 4x2,s and MDF so pretty uncomfortable and every time you moved in creaked like a pirate ship. The sea view was obscured by the dirty windows and there was dust on most surfaces , including the light shade hanging directly over the bed, although not on my bedside table as there was not one. There was tea & coffee but the metal kettle did transfer the heat to the outside. All the pictures managed to be wonky including the one with a side of the frame missing. The room had be recently decorated which we knew by the paint splashes on most things and the masking tape around the wall light. The lack of ventilation, apart from the window with a broken sash cord, meant the tiny bathroom smelt damp. The shower was small enough that you had to get out if you dropped something because you could not bend down in there. The tap was two inches from the small sink bottom so getting your hands under was difficult and the kettle had to be filled with a cup. We did manage to check in early for an additional £15 although they only needed a few minutes to ‘get it ready’. Do not recommend.
続きを読む
Samuel
4.0
/10
38週間前にレビューしました

Hotels.com verified review

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
続きを読む
Laura
4.0
/10
41週間前にレビューしました

Hotels.com verified review

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Simon
8.0
/10
42週間前にレビューしました

Hotels.com verified review

Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Lars-Ake
icon-友人&家族
友人&家族
8.0
/10
46週間前にレビューしました

Hotels.com verified review

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Verified traveler
icon-友人&家族
友人&家族
4.0
/10
47週間前にレビューしました

Hotels.com verified review

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Charley
4.0
/10
49週間前にレビューしました

Hotels.com verified review

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
続きを読む
Verified traveler
2.0
/10
60週間前にレビューしました

Hotels.com verified review

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
続きを読む
Jack
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
72週間前にレビューしました

Expedia Group verified review

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
続きを読む
joanne
10.0
/10
90週間前にレビューしました

Hotels.com verified review

The room was clean and the bed was comfy.sea view
Verified traveler
4.0
/10
90週間前にレビューしました

Hotels.com verified review

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
続きを読む
Evan
icon-友人&家族
友人&家族
4.0
/10
98週間前にレビューしました

Hotels.com verified review

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Danielle
2.0
/10
106週間前にレビューしました

Hotels.com verified review

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
続きを読む
Adam
2.0
/10
110週間前にレビューしました

Hotels.com verified review

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
続きを読む
Gaelle
icon-友人&家族
友人&家族
2.0
/10
111週間前にレビューしました

Hotels.com verified review

Hotel de passe dégueulasse très mauvais accueil humidité dans les chambres cela mériterait un remboursement
Helen
icon-レジャー
レジャー
2.0
/10
113週間前にレビューしました

Expedia Group verified review

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
続きを読む
ANDREW
icon-レジャー
レジャー
8.0
/10
122週間前にレビューしました

Expedia Group verified review

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Gerry
icon-出張
出張
8.0
/10
127週間前にレビューしました

Hotels.com verified review

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Alexander
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
131週間前にレビューしました

Expedia Group verified review

/
1ページあたりのレビュー数
20
40