더 윌로우스

(The Willows)

호텔
4.8
/10
나쁨
리뷰 58개

투숙객 후기 및 리뷰

joanne

10.0
/ 10
The room was clean and the bed was comfy.sea view
번역 보기
근처 주요 지역
지도 보기
27 Lower Rock Gardens, 브라이튼 앤 호브, 영국, BN2 1PG

주요 시설

자세히 읽기
24시간 프런트 데스크 운영
WiFi
참고: 호텔은 이전에 The Willows이라는 이름으로 운영되었습니다. 브라이튼 앤 호브을 방문할 때 더 윌로우스에 머무르는 것은 좋은 선택입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
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더 윌로우스 주변

27 Lower Rock Gardens, 브라이튼 앤 호브, 영국, BN2 1PG
더 많은 장소 검색
기타 The Willows
기타 2 The Willows

더 윌로우스 자세히 알아보기

참고: 호텔은 이전에 The Willows이라는 이름으로 운영되었습니다.

위치


브라이튼 앤 호브을 방문할 때 더 윌로우스에 머무르는 것은 좋은 선택입니다.

더 윌로우스 소개

다양한 시설과 함께 훌륭한 서비스는 더 윌로우스에 머무는 동안 불평할 이유가 없을 것입니다.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

제공되는 모든 편의 시설을 갖춘 더 윌로우스은 머물기에 완벽한 장소입니다.

더 윌로우스 편의 시설 및 주요 서비스

기타 The Willows
기타

공용

  • 금연 구역
  • 기타

호텔 서비스

  • 짐 보관
  • 24시간 리셉션 운영

인터넷

  • 무료 Wifi

더 윌로우스 투숙 정책 및 주의 사항

중요 사항
  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 이 숙박 시설에서 사용 가능한 결제 수단은 신용카드, 직불카드, 현금입니다.
  • 현금 없이 결제 옵션을 이용하실 수 있습니다.
  • 이 숙박 시설은 안전을 위해 연기 감지기 등을 갖추고 있습니다.

도착하시면 프런트 데스크 직원이 안내해 드립니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다.

Hotel only accepts guests with minimum age of 18

체크인/체크아웃 시간

체크인:
부터 14:00
체크아웃:
이전 11:00
호텔 정책은 아직 제공되지 않습니다.

일반 정보

인기 부대 시설
24시간 프런트 데스크 운영, WiFi
체크인/체크아웃 시간
14:00부터 - 11:00까지
더 윌로우스에서 이용 가능 객실
14
더 윌로우스 객실 내 편의 시설
금연 구역, 기타, 짐 보관, 24시간 리셉션 운영, 무료 Wifi

더 윌로우스 에서 자주 묻는 질문

더 윌로우스에서 어떤 시설을 이용할 수 있나요?
더 윌로우스에는 24시간 프런트 데스크 운영, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
더 윌로우스의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
더 윌로우스의 표준 체크인 시간은 부터 14:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
더 윌로우스의 별점은 어떻게 되나요?
더 윌로우스은(는) 3.0성급 호텔입니다.
더 윌로우스에는 몇 개의 객실이 있나요?
더 윌로우스에는 총 14개의 객실이 있습니다.

더 많은 더 윌로우스 고객 후기

4.8
나쁨
리뷰 58개
청결

5.2

편안함

5.2

서비스

5.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 The Willows

페이지당 리뷰 수
20
40
상위 리뷰
Georgia
2.0
/10
20주 전에 리뷰함

Expedia Group verified review

We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.
Colin
4.0
/10
31주 전에 리뷰함

Hotels.com verified review

The bed was clean although the undersized sheet did little to hide the stain on the mattress. The bed was homemade with 4x2,s and MDF so pretty uncomfortable and every time you moved in creaked like a pirate ship. The sea view was obscured by the dirty windows and there was dust on most surfaces , including the light shade hanging directly over the bed, although not on my bedside table as there was not one. There was tea & coffee but the metal kettle did transfer the heat to the outside. All the pictures managed to be wonky including the one with a side of the frame missing. The room had be recently decorated which we knew by the paint splashes on most things and the masking tape around the wall light. The lack of ventilation, apart from the window with a broken sash cord, meant the tiny bathroom smelt damp. The shower was small enough that you had to get out if you dropped something because you could not bend down in there. The tap was two inches from the small sink bottom so getting your hands under was difficult and the kettle had to be filled with a cup. We did manage to check in early for an additional £15 although they only needed a few minutes to ‘get it ready’. Do not recommend.
자세히 읽기
Samuel
4.0
/10
38주 전에 리뷰함

Hotels.com verified review

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
자세히 읽기
Laura
4.0
/10
41주 전에 리뷰함

Hotels.com verified review

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Simon
8.0
/10
42주 전에 리뷰함

Hotels.com verified review

Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Lars-Ake
icon-친구 및 가족
친구 및 가족
8.0
/10
46주 전에 리뷰함

Hotels.com verified review

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Verified traveler
icon-친구 및 가족
친구 및 가족
4.0
/10
47주 전에 리뷰함

Hotels.com verified review

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Charley
4.0
/10
49주 전에 리뷰함

Hotels.com verified review

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
자세히 읽기
Verified traveler
2.0
/10
60주 전에 리뷰함

Hotels.com verified review

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
자세히 읽기
Jack
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
72주 전에 리뷰함

Expedia Group verified review

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
자세히 읽기
joanne
10.0
/10
90주 전에 리뷰함

Hotels.com verified review

The room was clean and the bed was comfy.sea view
Verified traveler
4.0
/10
90주 전에 리뷰함

Hotels.com verified review

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
자세히 읽기
Evan
icon-친구 및 가족
친구 및 가족
4.0
/10
98주 전에 리뷰함

Hotels.com verified review

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Danielle
2.0
/10
106주 전에 리뷰함

Hotels.com verified review

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
자세히 읽기
Adam
2.0
/10
110주 전에 리뷰함

Hotels.com verified review

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
자세히 읽기
Gaelle
icon-친구 및 가족
친구 및 가족
2.0
/10
111주 전에 리뷰함

Hotels.com verified review

Hotel de passe dégueulasse très mauvais accueil humidité dans les chambres cela mériterait un remboursement
Helen
icon-여가
여가
2.0
/10
113주 전에 리뷰함

Expedia Group verified review

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
자세히 읽기
ANDREW
icon-여가
여가
8.0
/10
122주 전에 리뷰함

Expedia Group verified review

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Gerry
icon-출장
출장
8.0
/10
127주 전에 리뷰함

Hotels.com verified review

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Alexander
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
131주 전에 리뷰함

Expedia Group verified review

/
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
기타 4 The Willows

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431, 5층 5008호 (삼성동) | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
Copyright © 2026 Traveloka. All rights reserved
4.8
나쁨
리뷰 58개
청결

5.2

편안함

5.2

서비스

5.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 The Willows

페이지당 리뷰 수
20
40
상위 리뷰
Georgia
2.0
/10
20주 전에 리뷰함

Expedia Group verified review

We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.
Colin
4.0
/10
31주 전에 리뷰함

Hotels.com verified review

The bed was clean although the undersized sheet did little to hide the stain on the mattress. The bed was homemade with 4x2,s and MDF so pretty uncomfortable and every time you moved in creaked like a pirate ship. The sea view was obscured by the dirty windows and there was dust on most surfaces , including the light shade hanging directly over the bed, although not on my bedside table as there was not one. There was tea & coffee but the metal kettle did transfer the heat to the outside. All the pictures managed to be wonky including the one with a side of the frame missing. The room had be recently decorated which we knew by the paint splashes on most things and the masking tape around the wall light. The lack of ventilation, apart from the window with a broken sash cord, meant the tiny bathroom smelt damp. The shower was small enough that you had to get out if you dropped something because you could not bend down in there. The tap was two inches from the small sink bottom so getting your hands under was difficult and the kettle had to be filled with a cup. We did manage to check in early for an additional £15 although they only needed a few minutes to ‘get it ready’. Do not recommend.
자세히 읽기
Samuel
4.0
/10
38주 전에 리뷰함

Hotels.com verified review

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
자세히 읽기
Laura
4.0
/10
41주 전에 리뷰함

Hotels.com verified review

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Simon
8.0
/10
42주 전에 리뷰함

Hotels.com verified review

Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Lars-Ake
icon-친구 및 가족
친구 및 가족
8.0
/10
46주 전에 리뷰함

Hotels.com verified review

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Verified traveler
icon-친구 및 가족
친구 및 가족
4.0
/10
47주 전에 리뷰함

Hotels.com verified review

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Charley
4.0
/10
49주 전에 리뷰함

Hotels.com verified review

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
자세히 읽기
Verified traveler
2.0
/10
60주 전에 리뷰함

Hotels.com verified review

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
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Jack
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
72주 전에 리뷰함

Expedia Group verified review

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
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joanne
10.0
/10
90주 전에 리뷰함

Hotels.com verified review

The room was clean and the bed was comfy.sea view
Verified traveler
4.0
/10
90주 전에 리뷰함

Hotels.com verified review

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
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Evan
icon-친구 및 가족
친구 및 가족
4.0
/10
98주 전에 리뷰함

Hotels.com verified review

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Danielle
2.0
/10
106주 전에 리뷰함

Hotels.com verified review

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
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Adam
2.0
/10
110주 전에 리뷰함

Hotels.com verified review

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
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Gaelle
icon-친구 및 가족
친구 및 가족
2.0
/10
111주 전에 리뷰함

Hotels.com verified review

Hotel de passe dégueulasse très mauvais accueil humidité dans les chambres cela mériterait un remboursement
Helen
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여가
2.0
/10
113주 전에 리뷰함

Expedia Group verified review

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
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ANDREW
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여가
8.0
/10
122주 전에 리뷰함

Expedia Group verified review

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Gerry
icon-출장
출장
8.0
/10
127주 전에 리뷰함

Hotels.com verified review

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Alexander
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
131주 전에 리뷰함

Expedia Group verified review

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