ベイズ ラグジュアリー ロッジ

ホテル
7.6
/10
良い!
34 件のレビュー

宿泊者の口コミ

Rasmus

10.0
/ 10
I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
翻訳を見る

Gideon

10.0
/ 10
Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
翻訳を見る

Dominick

10.0
/ 10
The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
翻訳を見る
エリア内
地図を見る
グレーター・アクラ, テマウェスト, Opposite the Junction Mall, Nungua, ガーナ

設備・サービス

詳細
24 時間対応フロントデスク
Wi-Fi
ベイズ ラグジュアリー ロッジは、テマウェストのエリア/都市にあります。 24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。
詳細
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所在地

グレーター・アクラ, テマウェスト, Opposite the Junction Mall, Nungua, ガーナ
地図を拡大する
ロビー Bays Luxury Lodge
ロビー 2 Bays Luxury Lodge

ベイズ ラグジュアリー ロッジの詳細情報

General


ザ ジャンクション モール近隣

Location


ベイズ ラグジュアリー ロッジはアクラにあり、アクラ モールやザ ジャンクション モールまで車で 15 分以内で行けます。 このホテルは、テクスポマーケットまで 1.9 km、タイタニック ビーチまで 3.2 km の場所にあります。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

ザ ジャンクション モール - 0.6 km / 0.4 マイル
テクスポマーケット - 2.1 km / 1.3 マイル
タイタニック ビーチ - 3.4 km / 2.1 マイル
テシー ビーチ - 6.4 km / 4 マイル
テマ港 - 10.2 km / 6.3 マイル
ラバディ ビーチ - 10.9 km / 6.8 マイル
ラボマビーチ - 11.4 km / 7.1 マイル
ゴールデン・ドラゴン・カジノ - 11.8 km / 7.4 マイル
アクラ モール - 13.1 km / 8.1 マイル
テマ ニュータウン セントラル モスク - 13.4 km / 8.3 マイル
アーティスト・アライアンス・ギャラリー - 13.6 km / 8.5 マイル
ランカスター大学ガーナ - 13.8 km / 8.6 マイル
A&C モール - 14 km / 8.7 マイル
アメリカ大使館 - 14.9 km / 9.3 マイル
中国大使館 - 15.1 km / 9.4 マイル

最寄の主要空港 : コトカ空港 (ACC) - 15.9 km / 9.9 マイル

Facilities


施設内のマッサージで贅沢な時間を過ごし、屋外プールなどのレクリエーション設備でお楽しみいただけます。その他の設備としてこのホテルでは、WiFi (無料)、コンシェルジュ サービス、テレビ (共用エリア)をご利用いただけます。地域内シャトルバス (有料) を利用すると、近隣の名所へのお出かけにたいへん便利です。

Business Facilities


ドライクリーニング / ランドリー サービス、24 時間対応フロントデスク、荷物保管サービスをお使いいただけます。空港送迎シャトルサービス (要リクエスト) を有料でご利用いただけるほか、敷地内にはセルフパーキング (無料) も備わっています。

Dining


お食事はレストランでお召し上がりください。客室から、このホテルのルームサービス (営業時間限定)をご利用いただくこともできます。イングリッシュ ブレックファストを毎日 8:00 ~ 10:30 までお召し上がりいただけます (有料)。

Rooms


それぞれ異なる装飾のが施された、全部で 8 室ある客室には、ミニバー、薄型テレビなどが備わっており、ゆっくりおくつろぎいただけます。ピロートップのベッドに、高級寝具が付いています。共同キッチンでの自炊も可能です。WiFi (無料)をお使いいただけるほか、ケーブルの番組をご覧いただけます。シャワーのある専用バスルームには、レインフォールシャワー、デザイナーバスアメニティが備わっています。

ベイズ ラグジュアリー ロッジでご利用いただけるすべての施設

スイミングプール Bays Luxury Lodge
スイミングプール
娯楽施設 Bays Luxury Lodge
娯楽施設
共用スペース Bays Luxury Lodge
共用スペース
ロビー Bays Luxury Lodge
ロビー
外観 Bays Luxury Lodge
外観

ホテルサービス

  • ランドリーサービス
  • 荷物預かり
  • 24 時間受付
  • コンシェルジュ

共通サービス

  • レセプションホール
  • 喫煙エリア
  • 駐車場

アクティビティ

  • テレビラウンジ
  • スパ

交通機関

  • エリアシャトル
  • 空港送迎

子供とペット

  • お子様向けの施設

ご飲食

  • 朝食

インターネット

  • 無料 Wi-Fi

ホテル内の設備

  • 貸金庫

ベイズ ラグジュアリー ロッジの宿泊ポリシーと基本情報

重要な注意点
チェックイン時間外(早朝や深夜など)にチェックインする予定はありますか?宿泊施設に直接手配できます。

チェックイン/チェックアウト時間

チェックイン:
13:00 - 00:00
チェックアウト:
最終 13:00

ペット

Limited Number Of Pets In Room

追加ポリシー

法人オーナー / 施設管理者, 非対面式のチェックアウトを利用できます, ベビーベッドなし, キャッシュレス決済利用可, 非対面式のチェックインを利用できます, エッセンシャルワーカーのみ宿泊可能 - 非該当, 宿泊施設での新型コロナウイルス検査の提供なし, エレベーターなし
  • 朝食 (イングリッシュ ブレックファスト) の料金 (概算) : 大人 5 USD、子供 1 USD
  • 空港シャトルサービス料金 : 1 車両あたり 30 USD (往復、最大 4 名)
  • ペット料金 : 1 匹あたり 1 泊につき 10 USD
  • レイトチェックアウト料金 : 15 USD (空室状況によって利用可)
  • 可動式ベッド : 1 日につき 20.0 USD

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

基本情報

こだわり条件
24 時間対応フロントデスク, Wi-Fi
チェックイン / チェックアウト時間
13:00 - 00:00から - 13:00まで
朝食の有無
はい、ホテルには朝食を提供する部屋があります
ベイズ ラグジュアリー ロッジの空室状況
8
ベイズ ラグジュアリー ロッジのフロア数
1
ベイズ ラグジュアリー ロッジの別の施設
ランドリーサービス, 荷物預かり, 24 時間受付, コンシェルジュ, レセプションホール

ベイズ ラグジュアリー ロッジに関するよくある質問

ベイズ ラグジュアリー ロッジでご利用いただける施設は?
ベイズ ラグジュアリー ロッジには24 時間対応フロントデスク, Wi-Fiなどの充実した施設があります(一部有料)。
ベイズ ラグジュアリー ロッジのチェックイン・チェックアウト時間は?
ベイズ ラグジュアリー ロッジのチェックインは 13:00 - 00:00 から、チェックアウトは 最終 13:00 までです。
ベイズ ラグジュアリー ロッジで朝食を食べれますか?
ベイズ ラグジュアリー ロッジでは、美味しい朝食をご用意しております。朝食付きプランを選択いただくか、朝食なしプランの場合は追加料金にてお楽しみいただけます。
ベイズ ラグジュアリー ロッジの星の評価は何ですか?
ベイズ ラグジュアリー ロッジは3.5つ星ホテルです。
ベイズ ラグジュアリー ロッジは何階建てですか?
ベイズ ラグジュアリー ロッジは1階建てです。
すべてを見る

ベイズ ラグジュアリー ロッジの口コミ

7.6
良い!
34 件のレビューより
清潔さ

8.6

快適

7.6

サービス

7.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Bays Luxury Lodge

1ページあたりのレビュー数
20
40
トップレビュー
Rasmus
icon-
10.0
/10
14週間前にレビューしました

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
続きを読む
Gideon
icon-出張
出張
10.0
/10
18週間前にレビューしました

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-レジャー
レジャー
10.0
/10
21週間前にレビューしました

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
24週間前にレビューしました

Expedia Group verified review

Nice place
Patricia
10.0
/10
24週間前にレビューしました

Expedia Group verified review

Awesome!
BERNARD O
icon-ビジネス&レジャー
ビジネス&レジャー
10.0
/10
48週間前にレビューしました

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
62週間前にレビューしました

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
110週間前にレビューしました

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
115週間前にレビューしました

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
175週間前にレビューしました

Expedia Group verified review

Good location
Verified traveler
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
204週間前にレビューしました

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-レジャー
レジャー
8.0
/10
232週間前にレビューしました

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
243週間前にレビューしました

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
続きを読む
Charles
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
278週間前にレビューしました

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
続きを読む
Verified traveler
10.0
/10
330週間前にレビューしました

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
340週間前にレビューしました

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-レジャー
レジャー
4.0
/10
343週間前にレビューしました

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
続きを読む
Verified traveler
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
371週間前にレビューしました

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-家族旅行
家族旅行
2.0
/10
373週間前にレビューしました

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
続きを読む
Verified traveler
icon-レジャー
レジャー
10.0
/10
374週間前にレビューしました

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
外観 4 Bays Luxury Lodge

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
7.6
良い!
34 件のレビューより
清潔さ

8.6

快適

7.6

サービス

7.6

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Bays Luxury Lodge

1ページあたりのレビュー数
20
40
トップレビュー
Rasmus
icon-
10.0
/10
14週間前にレビューしました

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
続きを読む
Gideon
icon-出張
出張
10.0
/10
18週間前にレビューしました

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-レジャー
レジャー
10.0
/10
21週間前にレビューしました

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
24週間前にレビューしました

Expedia Group verified review

Nice place
Patricia
10.0
/10
24週間前にレビューしました

Expedia Group verified review

Awesome!
BERNARD O
icon-ビジネス&レジャー
ビジネス&レジャー
10.0
/10
48週間前にレビューしました

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
4.0
/10
62週間前にレビューしました

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
110週間前にレビューしました

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
115週間前にレビューしました

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
175週間前にレビューしました

Expedia Group verified review

Good location
Verified traveler
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
204週間前にレビューしました

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-レジャー
レジャー
8.0
/10
232週間前にレビューしました

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
243週間前にレビューしました

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
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Charles
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
278週間前にレビューしました

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
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Verified traveler
10.0
/10
330週間前にレビューしました

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
340週間前にレビューしました

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-レジャー
レジャー
4.0
/10
343週間前にレビューしました

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
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Verified traveler
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
371週間前にレビューしました

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-家族旅行
家族旅行
2.0
/10
373週間前にレビューしました

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
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Verified traveler
icon-レジャー
レジャー
10.0
/10
374週間前にレビューしました

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
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