베이즈 럭셔리 로지

(Bays Luxury Lodge)

호텔
7.6
/10
좋음
리뷰 34개

투숙객 후기 및 리뷰

Rasmus

10.0
/ 10
I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
번역 보기

Gideon

10.0
/ 10
Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
번역 보기

Dominick

10.0
/ 10
The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
번역 보기
근처 주요 지역
지도 보기
Opposite the Junction Mall, Nungua, 테마 웨스트, 그레이터 아크라, 가나

주요 시설

자세히 읽기
24시간 프런트 데스크 운영
WiFi
베이즈 럭셔리 로지은 테마 웨스트 지역/도시에 위치해 있습니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
자세히 읽기
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

베이즈 럭셔리 로지 주변

Opposite the Junction Mall, Nungua, 테마 웨스트, 그레이터 아크라, 가나
더 많은 장소 검색
로비 Bays Luxury Lodge
로비 2 Bays Luxury Lodge

베이즈 럭셔리 로지 자세히 알아보기

General


더 정크션 몰 부근에 위치

Location


아크라에 위치한 베이즈 럭셔리 로지에 머무실 경우 차로 15분 정도 이동하면 아크라 몰 및 더 정크션 몰에 가실 수 있습니다. 이 호텔에서 텍스포 마켓까지는 1.9km 떨어져 있으며, 3.2km 거리에는 타이타닉 비치도 있습니다.

Attractions


거리는 0.1km 단위로 최대한 가깝게 표시됩니다.

더 정크션 몰 - 0.6km
텍스포 마켓 - 2.1km
타이타닉 비치 - 3.4km
테시 해변 - 6.4km
테마 항구 - 10.2km
라바디 비치 - 10.9km
라보마 비치 - 11.4km
골든 드래곤 카지노 - 11.8km
아크라 몰 - 13.1km
테마 튜타운 센트럴 모스크 - 13.4km
아티스트 얼라이언스 갤러리 - 13.6km
랜커스터 대학교 가나 - 13.8km
A&C 몰 - 14km
미국 대사관 - 14.9km
중국 대사관 - 15.1km

가장 가까운 주요 공항은 코토카 국제공항 (ACC)이며, 15.9km 거리에 있습니다.

Facilities


시설 내에서 이용 가능한 마사지로 럭셔리한 시간을 만끽하거나 야외 수영장 등의 레크리에이션 시설을 즐기실 수 있습니다. 이 호텔에는 이 밖에도 무료 무선 인터넷, 콘시어지 서비스 및 TV(공용 구역)도 마련되어 있습니다. 지역 셔틀(요금 별도)을 이용하면 주변의 여러 명소에 쉽게 가실 수 있습니다.

Business Facilities


대표적인 편의 시설과 서비스로는 드라이클리닝/세탁 서비스, 24시간 운영되는 프런트 데스크, 짐 보관 등이 있습니다. 고객께서는 별도 요금으로 왕복 공항 셔틀(요청 시 운행) 서비스를 이용하실 수 있고, 시설 내에서 무료 셀프 주차도 가능합니다.

Dining


호텔의 레스토랑에서 맛있는 식사를 즐겨보세요. 또는 편하게 룸서비스(이용 시간 제한)를 이용하실 수도 있습니다. 아침 식사(영국식)를 매일 08:00 ~ 10:30에 유료로 이용하실 수 있습니다.

Rooms


8개의 각각 다른 스타일의 인테리어에는 미니바 및 평면 TV 등이 갖추어져 있어 편하게 머무실 수 있습니다. 필로우탑 침대에는 고급 침구도 갖추어져 있습니다. 공용 주방에서 요리를 직접 준비하실 수도 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 샤워 시설을 갖춘 전용 욕실에는 레인폴 샤워기 및 고급 세면용품도 마련되어 있습니다.

베이즈 럭셔리 로지 편의 시설 및 주요 서비스

수영장 Bays Luxury Lodge
수영장
엔터테인먼트 시설 Bays Luxury Lodge
엔터테인먼트 시설
공용 공간 Bays Luxury Lodge
공용 공간
로비 Bays Luxury Lodge
로비
외관 Bays Luxury Lodge
외관

호텔 서비스

  • 세탁 서비스
  • 짐 보관
  • 24시간 리셉션 운영
  • 컨시어지

기본 시설

  • 리셉션 홀
  • 흡연 구역
  • 주차

부대 시설

  • TV 라운지
  • 스파

교통

  • 지역 셔틀
  • 공항 이동 서비스

어린이 및 반려동물

  • 어린이 시설

음식 및 음료

  • 조식

인터넷

  • 무료 Wifi

공용

  • 안전 금고

베이즈 럭셔리 로지 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.

체크인/체크아웃 시간

체크인:
13:00 - 00:00
체크아웃:
이전 13:00

반려동물

Limited Number Of Pets In Room

추가정책

법인 호스트/관리자, 비대면 체크아웃 이용 가능, 유아용 침대 이용 불가, 무현금 거래 이용 가능, 비대면 체크인 이용 가능, 필수 인력만 - 아니요, 숙박 시설에서 코로나19 검사를 제공하지 않음, 엘리베이터 없음
  • 영국식아침 식사 요금: 성인 USD 5, 어린이 USD 1(대략적인 금액)
  • 공항 셔틀 요금: 차량 1대당 USD 30(왕복, 정원 4명)
  • 반려동물 동반 시 요금: 1박 기준, 1마리당 USD 10
  • 늦은 체크아웃 요금: USD 15(객실 이용 상황에 따라 다름)
  • 간이 침대 이용 요금: 1일 기준, USD 20.0

위 목록에 명시되지 않은 다른 항목이 있을 수 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.

일반 정보

인기 부대 시설
24시간 프런트 데스크 운영, WiFi
체크인/체크아웃 시간
13:00 - 00:00부터 - 13:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
베이즈 럭셔리 로지에서 이용 가능 객실
8
베이즈 럭셔리 로지의 층수
1
베이즈 럭셔리 로지 객실 내 편의 시설
세탁 서비스, 짐 보관, 24시간 리셉션 운영, 컨시어지, 리셉션 홀

베이즈 럭셔리 로지 에서 자주 묻는 질문

베이즈 럭셔리 로지에서 어떤 시설을 이용할 수 있나요?
베이즈 럭셔리 로지에는 24시간 프런트 데스크 운영, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
베이즈 럭셔리 로지의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
베이즈 럭셔리 로지의 표준 체크인 시간은 13:00 - 00:00부터고, 체크아웃 마감시간은 이전 13:00까지입니다.
베이즈 럭셔리 로지 아침 식사를 제공하나요?
예, 베이즈 럭셔리 로지은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
베이즈 럭셔리 로지의 별점은 어떻게 되나요?
베이즈 럭셔리 로지은(는) 3.5성급 호텔입니다.
베이즈 럭셔리 로지은(는) 총 몇 층으로 되어 있나요?
베이즈 럭셔리 로지은(는) 총 1층으로 구성되어 있습니다.
모두 보기

더 많은 베이즈 럭셔리 로지 고객 후기

7.6
좋음
리뷰 34개
청결

8.6

편안함

7.6

서비스

7.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Bays Luxury Lodge

페이지당 리뷰 수
20
40
상위 리뷰
Rasmus
icon-
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
자세히 읽기
Gideon
icon-출장
출장
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-여가
여가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Nice place
Patricia
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Awesome!
BERNARD O
icon-비즈니스 및 여가
비즈니스 및 여가
10.0
/10
48주 전에 리뷰함

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
62주 전에 리뷰함

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-파트너와 함께
파트너와 함께
10.0
/10
110주 전에 리뷰함

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
115주 전에 리뷰함

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
175주 전에 리뷰함

Expedia Group verified review

Good location
Verified traveler
icon-파트너와 함께
파트너와 함께
6.0
/10
204주 전에 리뷰함

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-여가
여가
8.0
/10
232주 전에 리뷰함

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
243주 전에 리뷰함

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
자세히 읽기
Charles
icon-파트너와 함께
파트너와 함께
10.0
/10
278주 전에 리뷰함

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
자세히 읽기
Verified traveler
10.0
/10
330주 전에 리뷰함

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
340주 전에 리뷰함

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-여가
여가
4.0
/10
342주 전에 리뷰함

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
자세히 읽기
Verified traveler
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
370주 전에 리뷰함

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-가족 휴가
가족 휴가
2.0
/10
373주 전에 리뷰함

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
자세히 읽기
Verified traveler
icon-여가
여가
10.0
/10
374주 전에 리뷰함

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
외관 4 Bays Luxury Lodge

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
Copyright © 2026 Traveloka. All rights reserved
7.6
좋음
리뷰 34개
청결

8.6

편안함

7.6

서비스

7.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Bays Luxury Lodge

페이지당 리뷰 수
20
40
상위 리뷰
Rasmus
icon-
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
자세히 읽기
Gideon
icon-출장
출장
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-여가
여가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Nice place
Patricia
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Awesome!
BERNARD O
icon-비즈니스 및 여가
비즈니스 및 여가
10.0
/10
48주 전에 리뷰함

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
62주 전에 리뷰함

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-파트너와 함께
파트너와 함께
10.0
/10
110주 전에 리뷰함

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
115주 전에 리뷰함

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
175주 전에 리뷰함

Expedia Group verified review

Good location
Verified traveler
icon-파트너와 함께
파트너와 함께
6.0
/10
204주 전에 리뷰함

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-여가
여가
8.0
/10
232주 전에 리뷰함

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
243주 전에 리뷰함

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
자세히 읽기
Charles
icon-파트너와 함께
파트너와 함께
10.0
/10
278주 전에 리뷰함

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
자세히 읽기
Verified traveler
10.0
/10
330주 전에 리뷰함

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
340주 전에 리뷰함

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-여가
여가
4.0
/10
342주 전에 리뷰함

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
자세히 읽기
Verified traveler
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
370주 전에 리뷰함

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-가족 휴가
가족 휴가
2.0
/10
373주 전에 리뷰함

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
자세히 읽기
Verified traveler
icon-여가
여가
10.0
/10
374주 전에 리뷰함

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
페이지당 리뷰 수
20
40