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Bays Luxury Lodge

Hotel
7.6
/10
Baik
34 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Rasmus

10.0
/ 10
I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Lihat terjemahan

Gideon

10.0
/ 10
Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Lihat terjemahan

Dominick

10.0
/ 10
The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Lihat terjemahan
Di Kawasan
Lihat Peta
Opposite the Junction Mall, Nungua, Tema West, Greater Accra, Ghana

Kemudahan Utama

Lihat Lebih
Meja Depan 24 jam
WiFi
Bays Luxury Lodge terletak di kawasan / bandar Tema Barat. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Bays Luxury Lodge

Opposite the Junction Mall, Nungua, Tema West, Greater Accra, Ghana
Temui Lebih Banyak Tempat
Lobi Bays Luxury Lodge
Lobi 2 Bays Luxury Lodge

Ketahui Lebih Lanjut Mengenai Bays Luxury Lodge

General


Berdekatan dengan The Junction Mall

Location


Dengan penginapan di Bays Luxury Lodge di Accra, anda akan berada dalam lingkungan 15 minit memandu dari Accra, Ghana dan The Junction Mall. Hotel ini berada 1.9 km dari Texpo Market dan 3.2 km dari Pantai Titanic.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

The Junction Mall - 0.6 km / 0.4 mi
Texpo Market - 2.1 km / 1.3 mi
Pantai Titanic - 3.4 km / 2.1 mi
Pantai Teshie - 6.4 km / 4 mi
Pelabuhan Tema - 10.2 km / 6.3 mi
Pantai Labadi - 10.9 km / 6.8 mi
Laboma Beach - 11.4 km / 7.1 mi
Golden Dragon Casino - 11.8 km / 7.4 mi
Accra, Ghana - 13.1 km / 8.1 mi
Masjid Besar Tema Newtown - 13.4 km / 8.3 mi
Artists Alliance Gallery - 13.6 km / 8.5 mi
Lancaster University Ghana - 13.8 km / 8.6 mi
A&C Mall - 14 km / 8.7 mi
U.S. Embassy - 14.9 km / 9.3 mi
Embassy of China - 15.1 km / 9.4 mi

Lapangan terbang utama terdekat adalah Lapangan Terbang Antarabangsa Accra (ACC) - 15.9 km / 9.9 mi

Facilities


Manjakan diri anda dengan urut di tapak atau berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia atas permintaan) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan Inggeris disediakan pada setiap hari dari 8:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 8 bilik tamu yang dihias secara berasingan serta menampilkan bar mini dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri berjenama.

Semua kemudahan dari Bays Luxury Lodge

Kolam Renang Bays Luxury Lodge
Kolam Renang
Kemudahan Hiburan Bays Luxury Lodge
Kemudahan Hiburan
Ruang Umum Bays Luxury Lodge
Ruang Umum
Lobi Bays Luxury Lodge
Lobi
Luar Bangunan Bays Luxury Lodge
Luar Bangunan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Dewan sambutan
  • Kawasan merokok
  • Parkir

Aktiviti

  • Ruang TV
  • Spa

Pengangkutan

  • Shuttle kawasan berhampiran
  • Pengangkutan dari lapangan terbang

Kanak-kanak dan Haiwan Peliharaan

  • Kemudahan kanak-kanak

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan Umum

  • Peti keselamatan

Polisi Penginapan & Maklumat Umum di Bays Luxury Lodge

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
13:00 - 00:00
Daftar keluar:
Sebelum 13:00

Haiwan Peliharaan

Limited Number Of Pets In Room

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Katil bayi (kot) tidak tersedia, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi, Tiada Lif
  • Fi untuk sarapan Inggeris: kira-kira USD 5 untuk dewasa dan USD 1 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 30 setiap kenderaan (perjalanan pergi balik, maksimum seramai 4 orang)
  • Bayaran haiwan kesayangan: USD 10 setiap haiwan kesayangan, semalam
  • Fi daftar keluar lewat: USD15 (tertakluk kepada ketersediaan)
  • Bayaran katil lipat simpan: USD 20.0 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 13:00 - 00:00 - hingga 13:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Bays Luxury Lodge
8
Bilangan tingkat di Bays Luxury Lodge
1
Fasilitas lain di Bays Luxury Lodge
Perkhidmatan dobi, Penyimpanan bagasi, Penyambut tetamu 24 jam, Pekerja rencam, Dewan sambutan

Soalan lazim tentang Bays Luxury Lodge

Apa facilities yang tersedia di Bays Luxury Lodge?
Berikut facilities yang ada di Bays Luxury Lodge seperti Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Bays Luxury Lodge?
Masa check-in di Bays Luxury Lodge bermula dari 13:00 - 00:00 manakala masa check-out ialah pada Sebelum 13:00
Adakah Bays Luxury Lodge menyediakan sarapan pagi?
Ya, Bays Luxury Lodge menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Bays Luxury Lodge?
Bays Luxury Lodge ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Bays Luxury Lodge?
Bays Luxury Lodge mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Bays Luxury Lodge

Penilaian & Ulasan Keseluruhan Bays Luxury Lodge

Sumber lain (34)
7.6
Baik
Daripada 34 ulasan
Kebersihan

8.6

Keselesaan Bilik

7.6

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Bays Luxury Lodge

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Rasmus
icon-
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Read More
Gideon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Nice place
Patricia
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Awesome!
BERNARD O
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 62 minggu yang lalu

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 110 minggu yang lalu

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 115 minggu yang lalu

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 175 minggu yang lalu

Expedia Group verified review

Good location
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 204 minggu yang lalu

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 232 minggu yang lalu

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 243 minggu yang lalu

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
Read More
Charles
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 278 minggu yang lalu

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
Read More
Verified traveler
10.0
/10
Diulas 330 minggu yang lalu

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 340 minggu yang lalu

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 342 minggu yang lalu

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 370 minggu yang lalu

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 373 minggu yang lalu

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
Read More
Verified traveler
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 374 minggu yang lalu

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 Bays Luxury Lodge

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Penilaian & Ulasan Keseluruhan Bays Luxury Lodge

Sumber lain (34)
7.6
Baik
Daripada 34 ulasan
Kebersihan

8.6

Keselesaan Bilik

7.6

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Bays Luxury Lodge

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Rasmus
icon-
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Read More
Gideon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Nice place
Patricia
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Awesome!
BERNARD O
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 62 minggu yang lalu

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 110 minggu yang lalu

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 115 minggu yang lalu

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 175 minggu yang lalu

Expedia Group verified review

Good location
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 204 minggu yang lalu

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 232 minggu yang lalu

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 243 minggu yang lalu

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
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Charles
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 278 minggu yang lalu

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
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Verified traveler
10.0
/10
Diulas 330 minggu yang lalu

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 340 minggu yang lalu

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 342 minggu yang lalu

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
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Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 370 minggu yang lalu

Expedia Group verified review

Very close to junction mall which has places to eat
Verified traveler
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 373 minggu yang lalu

Hotels.com verified review

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
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Verified traveler
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 374 minggu yang lalu

Expedia Group verified review

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
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