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Bays Luxury Lodge

Hotel
8.2
/10
Sangat Baik
44 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Duke

10.0
/ 10
As a very well travelled person, i can perfectly rate this property as the best I have stayed when talking about hospitality at its best, staff are extremely amazing and hospitable. Clean rooms, clean environment, parking availability is amazing,best breakfast i have had in terms of freshness, organic and taste . This place is going to be my permanent residence when am in accra . Easy access to amenities
Lihat terjemahan

Rasmus

10.0
/ 10
I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Lihat terjemahan

Gideon

10.0
/ 10
Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Lihat terjemahan
Di Kawasan
Lihat Peta
Opposite the Junction Mall, Nungua, Tema West, Greater Accra, Ghana

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
Bays Luxury Lodge terletak di kawasan / bandar Tema Barat. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Bays Luxury Lodge

Opposite the Junction Mall, Nungua, Tema West, Greater Accra, Ghana
Temui Lebih Banyak Tempat
Lobi Bays Luxury Lodge
Lobi 2 Bays Luxury Lodge

Ketahui Lebih Lanjut Mengenai Bays Luxury Lodge

General


Berdekatan dengan The Junction Mall

Location


Dengan penginapan di Bays Luxury Lodge di Accra, anda akan berada dalam lingkungan 15 minit memandu dari Accra, Ghana dan The Junction Mall. Hotel ini berada 6.4 km dari Pantai Teshie dan 10.9 km dari Pantai Labadi.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

The Junction Mall - 0.6 km / 0.4 mi
Texpo Market - 2.1 km / 1.3 mi
Pantai Titanic - 3.4 km / 2.1 mi
Pantai Teshie - 6.4 km / 4 mi
Pelabuhan Tema - 10.2 km / 6.3 mi
Pantai Labadi - 10.9 km / 6.8 mi
Laboma Beach - 11.4 km / 7.1 mi
Golden Dragon Casino - 11.8 km / 7.4 mi
Accra, Ghana - 13.1 km / 8.1 mi
Masjid Besar Tema Newtown - 13.4 km / 8.3 mi
Artists Alliance Gallery - 13.6 km / 8.5 mi
Lancaster University Ghana - 13.8 km / 8.6 mi
A&C Mall - 14 km / 8.7 mi
U.S. Embassy - 14.9 km / 9.3 mi
Embassy of China - 15.1 km / 9.4 mi

Lapangan terbang utama terdekat adalah Lapangan Terbang Antarabangsa Accra (ACC) - 15.9 km / 9.9 mi

Facilities


Manjakan diri anda dengan urut di tapak atau berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia atas permintaan) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan Inggeris disediakan pada setiap hari dari 8:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 8 bilik tamu yang dihias secara berasingan serta menampilkan bar mini dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri berjenama.

Semua kemudahan dari Bays Luxury Lodge

Kolam Renang Bays Luxury Lodge
Kolam Renang
Kemudahan Hiburan Bays Luxury Lodge
Kemudahan Hiburan
Ruang Umum Bays Luxury Lodge
Ruang Umum
Lobi Bays Luxury Lodge
Lobi
Luar Bangunan Bays Luxury Lodge
Luar Bangunan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Ruang TV
  • Spa
  • Kolam renang terbuka

Umum

  • Dewan sambutan
  • Kawasan merokok
  • Parkir

Pengangkutan

  • Shuttle kawasan berhampiran
  • Pengangkutan dari lapangan terbang

Kanak-kanak dan Haiwan Peliharaan

  • Kemudahan kanak-kanak

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan Umum

  • Peti keselamatan

Polisi Penginapan & Maklumat Umum di Bays Luxury Lodge

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
13:00 - 00:00
Daftar keluar:
Sebelum 13:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Jika anda merancang untuk tiba selepas 20:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Limited Number Of Pets In Room
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 13:00 - 00:00 - hingga 13:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Bays Luxury Lodge
8
Bilangan tingkat di Bays Luxury Lodge
1
Fasilitas lain di Bays Luxury Lodge
Perkhidmatan dobi, Penyimpanan bagasi, Penyambut tetamu 24 jam, Pekerja rencam, Ruang TV

Soalan lazim tentang Bays Luxury Lodge

Apa facilities yang tersedia di Bays Luxury Lodge?
Berikut facilities yang ada di Bays Luxury Lodge seperti Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Bays Luxury Lodge?
Masa check-in di Bays Luxury Lodge bermula dari 13:00 - 00:00 manakala masa check-out ialah pada Sebelum 13:00
Adakah Bays Luxury Lodge menyediakan sarapan pagi?
Ya, Bays Luxury Lodge menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Bays Luxury Lodge?
Bays Luxury Lodge ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Bays Luxury Lodge?
Bays Luxury Lodge mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Bays Luxury Lodge

Penilaian & Ulasan Keseluruhan Bays Luxury Lodge

Sumber lain (44)
8.2
Sangat Baik
Daripada 44 ulasan
Kebersihan

9.0

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Bays Luxury Lodge

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Duke
icon-
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

As a very well travelled person, i can perfectly rate this property as the best I have stayed when talking about hospitality at its best, staff are extremely amazing and hospitable. Clean rooms, clean environment, parking availability is amazing,best breakfast i have had in terms of freshness, organic and taste . This place is going to be my permanent residence when am in accra . Easy access to amenities
Read More
Alfred
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean
Rasmus
icon-
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Read More
Gideon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Nice place
Patricia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Awesome!
BERNARD O
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 117 minggu yang lalu

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 181 minggu yang lalu

Expedia Group verified review

Good location
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 211 minggu yang lalu

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 239 minggu yang lalu

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 250 minggu yang lalu

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
Read More
Charles
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 285 minggu yang lalu

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
Read More
Verified traveler
10.0
/10
Diulas 337 minggu yang lalu

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 349 minggu yang lalu

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 377 minggu yang lalu

Expedia Group verified review

Very close to junction mall which has places to eat
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Bays Luxury Lodge

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Penilaian & Ulasan Keseluruhan Bays Luxury Lodge

Sumber lain (44)
8.2
Sangat Baik
Daripada 44 ulasan
Kebersihan

9.0

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Bays Luxury Lodge

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Duke
icon-
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

As a very well travelled person, i can perfectly rate this property as the best I have stayed when talking about hospitality at its best, staff are extremely amazing and hospitable. Clean rooms, clean environment, parking availability is amazing,best breakfast i have had in terms of freshness, organic and taste . This place is going to be my permanent residence when am in accra . Easy access to amenities
Read More
Alfred
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean
Rasmus
icon-
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely
Read More
Gideon
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.
Dominick
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

The room was very nice and the staff were very accommodating. I fully enjoyed my stay here
Patricia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Nice place
Patricia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Awesome!
BERNARD O
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
Aaron
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
Michelle
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 117 minggu yang lalu

Hotels.com verified review

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
Martyn
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

Very good accomodation and good staff. The cleaner was miraculous
Alfred
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 181 minggu yang lalu

Expedia Group verified review

Good location
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 211 minggu yang lalu

Hotels.com verified review

Difficult to locate with Google maps, building needs renovation and WiFi should be provided
Tobi
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 239 minggu yang lalu

Expedia Group verified review

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
Daniel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 250 minggu yang lalu

Hotels.com verified review

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
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Charles
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 285 minggu yang lalu

Hotels.com verified review

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
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Verified traveler
10.0
/10
Diulas 337 minggu yang lalu

Expedia Group verified review

The staff were very professional, courteous and understanding to my needs
Abby
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 346 minggu yang lalu

Expedia Group verified review

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
Eddie
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 349 minggu yang lalu

Expedia Group verified review

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
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Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 377 minggu yang lalu

Expedia Group verified review

Very close to junction mall which has places to eat
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