イビス スタイルズ ヘラクレイオン セントラル

・バスターミナルが昨年から場所が変わっており、ホテル検索時の表示地図からはかなり離れてしまっている（宿泊施設の問題ではないが）。 ・ホテル入り口がわかりづらくまた、フロントのスタッフが一人しかおらず、他の人のチェックインや滞在者からの電話応対が頻繁にあり、長時間待たされた（たまたま重なっただけであろうが）。 ・部屋のトイレットペーパー横にある汚れ物いれるビニール袋ホルダーに前宿泊者がやったと思われる汚れ物？（気持ち悪かったが、やむなく自分で処理）が詰め込まれていた事とベッドの掛け布団がなくカバーシーツのみだったので、フロントに行き（案の定２組待ち）、それらの事を話すと、汚物の件は「信じられない」の一言。ブランケットの件は、「クローゼット内にある」との事。勿論確認したが厚手の冬用の物はあったが、この時期薄手の毛布が当たり前だろう、このホテルでは、これが通常なのか？と聞いたが、他の客が並びだしたので配慮し、とにかくスタッフをよこす事になった。数分後別のスタッフが夏用毛布を持ってきて「ソーリー」との事（汚物は処理済の為、スタッフ未確認）。 ＊ハニアからバスでイラクリオン到着時点からいやな予感がし一事が万事最悪ホテルの印象。

無駄がなく清潔。スタッフ親切で感じが良い。

立地も良く、快適に過ごせました。 フロントの対応も良く、満足しています。 朝食がとても美味しくて、朝から食べ過ぎてしまいました。

部屋は広く快適だった

便利な立地、清潔な部屋、朝早くても豊富な朝食。

Ottima location, ottima accoglienza e struttura

The hotel is a good basic hotel, nothing fancy but has everything you need. The hotel is close to everything: shopping, restaurants, the harbor. The ladies at check in/out were super efficient and helpful. Parking lot was right next to the hotel and very reasonable at 9 euros/night for valet parking. The room we stayed in was spacious and modern but a bit too dark (more lighting needed in the far corners). Even though the room was clean, the darkness made it feel otherwise. Good options for breakfast.

Hotel has a great location. It’s in the heart of old town. The instructions on how to find it and where to park are very poor. They basically need to say go to the central Parkade and we are up the escalator from there. Instead, you get a bunch of explanation about how much it cost for parking which isn’t helpful. But the largest deterrent for me was that we checked in a little later on a day when it was 40°C in the room was stifling. You can only turn the air-conditioning down to 20. If you turn it down more, it doesn’t work and shut down the system. Clearly, this is about saving money rather than taking care of guests and their needs. Despite having the air-conditioning on for two hours, it was still over 23° in the room. It was late at night and they said I could move to another room. I was exhausted and this wasn’t going to happen. What made more sense was to cool the room before your guest arrive. I would stay at this hotel again if the temperature was moderate, and now that I know where to go to get into the hotel. If it’s going to be a hot summer day find somewhere better to stay where you can actually get some sleep.

Very central and parking available

Hotel was in a great location. Service at front desk friendly and efficient. Room was a good size and very modern. Definitely a great choice when visiting Heraklion.

Room is big convenient with kid place and area is amazing if you rent a car and want to stay in heraklion highly recommended Thanks for free drinks Breakfast is also good with variable choices.

Tutto bene, struttura tra le migliori della zona. Camere pulite, ampie. Ottima colazione. Consigliato

Excellent accommodations - clean, eco-friendly, great shower and spacious for my family of four. Highly recommended!

Hotel has a nice rooftop bar. Restaurant has surprisingly good food.

Great spot and great location

Excellent hotel!

Amazing service..

Central location and close to the port. The room is subpar and the bathroom is poorly ventilated and everything feels a little grimy.

Super helpful, friendly staff. Convenient location. Nice breakfast. Very comfortable and modern rooms.

Spent one night here on our trip to Crete. Great hotel, very well located. Staff were wonderful, room clean, overall an excellent experience!