ホテル フェレッティ

フロントデスクスタッフがほとんどの時間いません。そのため共同のシャワーが水しかでないとき対応してくれるスタッフがいませんでした。机と椅子は脚が壊れてました。6日泊まりましたがタオル交換はありませんでした。エアコンがないので季節が良い時に泊まるのが良いと思います。

Air conditioner would be necessary in summer time.

部屋にトイレやシャワーが無くて不便。

同じフロアの人たちが非常にうるさかった。

駅や観光地から近く便利です。 ホテル自体はフロントの方々が皆さん親切でした。 チェックイン前後に荷物を預かっていただき助かりました。コストパフォーマンスは高いと思います。 Expediaが案内する地図の場所が間違っています。フィレンツェは道が複雑なので特にご注意下さい。私は地図にプロットされた場所で困っていたら通りがかりの方が親切に教えてくれて助かりました。

喫煙には厳しく気をつけた方が良い。女性スタッフに怒鳴られる。中心街に近く至便。またSMNが近く広場で音楽をやっており楽しい時間を過ごした。

時にタオルの替えもなく、周りの部屋の声も丸聞こえ。 安ければ仕方ないと思うが4つ星並の値段に驚愕。 この投稿を最後に忘れようと思う。

立地は非常に良かったのですが、スタッフの対応がいまいちでした。また、ホテル内も簡素過ぎて、日本人には不向きかもしれません。今度は少々出費が増えても別のホテルにしようかと思っています。

Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.

Ubicación inmejorable y a buen precio! Hermosa vista . Buen servicio de limpieza y mucha amabilidad por parte del recepcionista, quien nos permitió ingresar a la habitación previo al horario establecido y nos ayudó con nuestras maletas. Lo único a considerar es que no hay recepcionista todo el tiempo, y que hay que subir varias escaleras para llegar al cuarto ya que no hay ascensor. Fuera de eso todo excelente, lo recomendamos!

The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep

The hotel has comfortable rooms, and check-in is very easy thanks to the virtual reception. I would add a refrigerator in the room.

Pésimo, tuve que quedarme en otro lugar porque los del hotel nunca me atendieron

This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature

Ottimo chek-in. Struttura silenziosa ( ottima insonorizzazione,l)

1 stella perché 0 non si può dare. I miei genitori hanno trovato l’hotel chiuso. Un giovane ragazzo ha urlato a mio padre chiedendo chi li avesse fatti entrare. Alla fine, i miei genitori se ne sono andati senza potersi riposare e senza nemmeno aver visto la camera che era stata prenotata. Una vergogna! Spero almeno che ci venga rimborsato l’importo pagato online.

Der Zimmerschlüssel ist ein alter Schlüssel mit Bart... In meinem Zimmer wurde ein USB-Kabel gestohlen.

DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.