Hilton Tulum Riviera Maya All-Inclusive Resort

Es un hotel excelente para descansar y disfrutar de la naturaleza. Lo mejor del hotel es el servicio y la comida de los restaurantes es demasiado buena. Está en muy buenas condiciones, muy limpio y moderno. Volvería muchas veces más

We had a medical emergency at the hotel and the staff was great and acted quickly at getting us a doctor and continuously checked up on us. Thankful for their assistance. Hotel Was clean except for the shared bathrooms. People failed to flush, but that’s not really the staff but the visitors. Good was average. Would have appreciated authentic Mexican food, but was unable to locate any. The entertainment at night was good. Michael Jackson show Was exceptional. Over all a good experience, but could do little things to improve the experience.

Miy feliz y todo exelente

Once we got there and you get your barring, it’s not terrible. But navigating around the resort is hard. Yes you can walk everywhere. But we were in casa 5 with a 3 year old who didn’t want to walk and the golf carts or transport vans were a lengthy wait. The app was down because we were told it was going under new management and we had do go to the front to make reservations. We didn’t love that lunch didn’t open till 12:30. Again, we have a 3 year old that eats earlier. So that was a little harder to navigate. Our fridge never got cold and our shower never got hot.

I would never recommend this resort. Sure, the property is beautiful. But the staff, the service, the food, literally everything else beside the property was horrible.

Excelente trato, buena calidad en el hotel.

Excellent experience, highly recommended!!

Need late night club

We brought 3 generations on vacation and this resort is perfect for all ages and ability/mobility levels. It is stunningly beautiful, impeccably designed, and the entire staff is friendly, welcoming, and accommodating.

Very friendly staff, clean grounds and pools were great!

Todo es perfecto excepto la playa pero entiendo todas las playas estan con piedras filosas y excesil de sargazo.

Really nice place to stay

Lovely staff

Todo bien solo que parte del persona no fueron tan amable.

Wonderful rooms, nice pools, great staff and food. Just disliked having to take a shuttle literally everywhere. Would prefer a more walkable resort. It is nice and beautiful though

The resort is stunning and the all-inclusive setup made everything so easy. The food at was an amazing, and the staff was so kind. Our room was spacious and comfortable. The resort grounds are beautifully maintained, and there was plenty to do between the pools, beach access. We saw a lot of iguanas and raccoons but they didn’t bother us. If you’re looking for a relaxing, high-quality all-inclusive experience in Tulum, this is the spot. We’d absolutely stay again and highly recommend it for couples, groups, or families.

The beach was always clean. What I didn’t like was that we had to make reservations and the days that we were there couldn’t make it because didn’t have a log in… other than that loved everything..

Great resort friendly staff we loved our stay

Room staff rd very clean food could be a little more pleasing but overall the stay at the resort was amazing!!!

Ein tolles Hotel mit großzügiger Anlage. Die Restaurants waren flexibel mit Angeboten für Kinder, das Frühstücksbuffett war sehr groß und bat alles, was wir wollten. Gerne wieder.