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The staff were very friendly with plenty of information, pro tips and helpfulness. It’s the quality and cleanliness of the hotel itself. 1. There was black mold around both of our windows that extended along the wall. Mentioned it to the manager and we got a “sorry that sucks” I would have thought there would be an offer to move me to a different room or have it cleaned. That’s didn’t happen. 2. Mold continued in the shower in the grout of the tile. 3.Bedside lamp didn’t work. 4.

Acceuil très sympathique et personnel conseil parfait. Chambre avec décoration dans le thème.

Fresh plentiful breakfast, lovely, helpful staff, clean rooms, great location.

Nicely located and cool people

Great location very close to many things to do in the city while not being in the very busy touristy center. Staff was amazing with friendliness and knowledge of events and things to do around the cith

Excelente ubicación

Room was clean, staff was welcoming and nice, and the location is great.

Excelente ubicación

Schone kamer, super vriendelijk personeel, heerlijk ontbijtbuffet. Accomodatie super leuk gestyled in muziek(instrumenten)stijl tram om de hoek

Room was clean and spacious, however very noisy as we were underneath the reception/bar, and next to our room was the shared toilet and shower for guests who didn't have one in their room. The doors were slamming shut loudly every time used. Definitely needed earplugs but i find them uncomfortable to sleep with

Really enjoyed my stay here. It’s definitely more bare-bones, but super cute and they fully commit to the backstage theme, which I liked. I was barely in the room anyway, so it worked great for me. Just a heads up: the bathroom and shower are shared, but you do have a private sink in the room, plus towels, which made it easy. The location was the biggest win for me — very walkable and close to everything I wanted. The staff were really friendly and super nice, and they made the stay feel really welcoming. I had a great time and would definitely stay here again.

The rooms were very clean, someone came and changed the towels everyday too so we never had to ask. There was a tea and coffee machine that was always available too which was an additional bonus. Staff were very friendly and super helpful, we had a full itinerary for our trip but the staff did say if we ever needed any recommendations or advice to just ask, which was nice. It was a great location for staying in Amsterdam, it was close to tram and bus stops if you needed that but also walking distance if you just wanted to stroll down further central. Some additional advice/warning: when the nice person on reception asks if you want help with getting your bags to the room you should absolutely say yes, we said we’d be fine, fully underestimating how steep and how many stairs there were, and then made it to the 2nd floor and room keeping saw our struggle and kindly helped us the rest of the way!

Excellent!!!! Could not be more perfect for me and my sons and we are happy!!!

Mold in the showers and expensive for the experience you receive. Staff was kind though.

Great place, outstanding staff.

No nos limpiaron la habitación ningún día, fuera de eso estaba nice

Impecable

Very clean room, super cool decorations and vibe, friendly staff

The staff know the area well and made great recommendations.

Terrible service actually there was zero service. No tea coffee making facilities tried overcharging me on arrival and room were 1hr.30min late from check in time supposed to be 2pm. Won’t be back again. Little see thru bugs on carpet freezing bathroom just awful