シェラトングランド・クラクフ

清潔で広々とした部屋で快適に過ごす事ができました。スタッフの方々も皆んな笑顔でお声がけして下さり、とても気持ち良かったです。どこに行くにも便利で立地も最高でした。またクラクフに行く時は必ず泊まりたいと思います。

ホテルスタッフもフレンドリーで充実したホテルライフを過ごせました。

ロケーションは抜群。 どこへ行くにも便利。 ホテルの部屋からの景色も丁度お城が見えて眺望は言うことなし。 サービスも行き届いており、チケットの手配等親切に対応してもらえた。

非常に清潔感のある、静かな部屋でした。立地は観光名所のヴァヴェル城を間近に見ることができ、旧市街へも自分としては十分徒歩圏内である良好なものでした。周辺には飲食店はあまり見かけませんでしたが、スーパーマーケットが近くにあり、飲料水はじめ間食を買うことは便利でした。

レセプションで地図が欲しいと言ったら、面倒くさい表情で地図を投げて寄こしたのには驚いた。このホテルでは地図を投げて渡されることを覚えておく事が大切である。１週間以上宿泊してもシーツ交換されないままなので激しく要求することが必要。レセプションの従業員に挨拶してもよいが大抵無視されるか怖い顔見せられるので覚悟すること。

部屋はとても清潔にされていて、備品も十分揃っていたので快適でした。 朝食も種類が豊富で美味しく、満足できました。 フロント対応も良かったです。 ただ、無料WiFiではなかったのが残念です。

Super hôtel je recommande

If you’re visiting Kraków and want a truly memorable stay, I cannot recommend the Sheraton Grand Hotel highly enough. From the moment I arrived, the experience was exceptional. The staff genuinely went out of their way to make everything perfect - warm, professional, and incredibly attentive at every touchpoint. My room was very large, beautifully presented, and extremely comfortable - exactly what you want after a day exploring the city. Every detail felt thoughtfully considered, and it made coming back each evening a real pleasure. Before arriving, I emailed the hotel with some special dietary requirements and to arrange airport pickups, and the team could not have been more helpful or responsive. Everything was handled seamlessly, which immediately put me at ease and set the tone for the whole trip. A huge shout-out to Monika and Prince, along with the entire Sheraton Grand team. Their hospitality truly elevated my stay and made it feel special from start to finish. The location is unbeatable - right beside Wavel Castle and within perfect walking distance of everything you need to see and do in Kraków. Whether exploring the Old Town, dining by the river, or simply soaking up the atmosphere, you couldn’t ask for a better base. This hotel really is the cherry on top of a wonderful stay in a beautiful city. Five stars all the way.

Great hotel — clean, comfortable, and very friendly staff.

Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !

Equipe ótimo. Destaque do atendimento da Maria no restaurante italiano de alto nível.

All of the stay was absolutely faultless. Highly recommend.

Very kind and warm staff! Comfortable stay and health spa benefits are nice to have!

Very friendly staff and prompt service. Hotel is in an ideal location of krakow

Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice.

Väldigt trevligt och funktionellt rum med skrivbord, badkar och stor TV

Excellent all round: clean hotel and room, polite, friendly and knowledgeable staff, good food, and great location. Have stayed before and would definitely stay again.

Room, staff, gym and pool

Everything was very nice.

Rummet något nergånget i 5 star men trevligt Hotellet i övrigt toppnotcj