克拉科夫喜来登大酒店

If you’re visiting Kraków and want a truly memorable stay, I cannot recommend the Sheraton Grand Hotel highly enough. From the moment I arrived, the experience was exceptional. The staff genuinely went out of their way to make everything perfect - warm, professional, and incredibly attentive at every touchpoint. My room was very large, beautifully presented, and extremely comfortable - exactly what you want after a day exploring the city. Every detail felt thoughtfully considered, and it made coming back each evening a real pleasure. Before arriving, I emailed the hotel with some special dietary requirements and to arrange airport pickups, and the team could not have been more helpful or responsive. Everything was handled seamlessly, which immediately put me at ease and set the tone for the whole trip. A huge shout-out to Monika and Prince, along with the entire Sheraton Grand team. Their hospitality truly elevated my stay and made it feel special from start to finish. The location is unbeatable - right beside Wavel Castle and within perfect walking distance of everything you need to see and do in Kraków. Whether exploring the Old Town, dining by the river, or simply soaking up the atmosphere, you couldn’t ask for a better base. This hotel really is the cherry on top of a wonderful stay in a beautiful city. Five stars all the way.

清潔で広々とした部屋で快適に過ごす事ができました。スタッフの方々も皆んな笑顔でお声がけして下さり、とても気持ち良かったです。どこに行くにも便利で立地も最高でした。またクラクフに行く時は必ず泊まりたいと思います。

Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !