ヘブン レストラン & ブティック ホテル

ホテル
9.2
/10
最高!
295 件のレビュー

宿泊者の口コミ

Luz Marilis

10.0
/ 10
Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
翻訳を見る

Luz

10.0
/ 10
Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
翻訳を見る

Koichi

10.0
/ 10
All staff are so kind without exception.Food is excellent too.
翻訳を見る
エリア内
地図を見る
キガリ, ニャルゲンゲ, Kiyovu, No. 7, Street KN 29, Kiyovu, ルワンダ

設備・サービス

詳細
レストラン
24 時間対応フロントデスク
Wi-Fi
Near Union Trade Center
詳細
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所在地

キガリ, ニャルゲンゲ, Kiyovu, No. 7, Street KN 29, Kiyovu, ルワンダ
地図を拡大する
ロビー Heaven Restaurant & Boutique Hotel
ロビー 2 Heaven Restaurant & Boutique Hotel

ヘブン レストラン & ブティック ホテルの詳細情報

General


Near Union Trade Center

Location


A stay at Heaven Restaurant & Boutique Hotel places you in the heart of Kigali, a 1-minute drive from Union Trade Center and 9 minutes from Kigali Convention Centre. This spa hotel is 1.3 mi (2.1 km) from Kandt House Museum of Natural History and 1.4 mi (2.2 km) from Ntarama Church.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Union Trade Center - 0.7 km / 0.4 mi
Kandt House Museum of Natural History - 1.8 km / 1.1 mi
Ntarama Church - 2 km / 1.3 mi
Niyo Arts Center - 3.5 km / 2.2 mi
Gikondo Market - 3.6 km / 2.3 mi
Club Rafiki - 3.9 km / 2.4 mi
Kigali Business Centre - 4 km / 2.5 mi
Kigali Heights - 4.4 km / 2.7 mi
Kigali Convention Centre - 4.4 km / 2.7 mi
Ryi'nyamirambo Market - 4.5 km / 2.8 mi
University of Kigali - 4.8 km / 3 mi
Inema Art Center - 4.8 km / 3 mi
Ivuka Arts Kigali - 5.3 km / 3.3 mi
Talking Through Art - 5.3 km / 3.3 mi
Kigali Golf Club - 5.9 km / 3.7 mi

The preferred airport for Heaven Restaurant & Boutique Hotel is Kigali (KGL-Kigali Intl.) - 10.8 km / 6.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kigali? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Dining


Enjoy local and international cuisine at Heaven Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

ヘブン レストラン & ブティック ホテルでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Heaven Restaurant & Boutique Hotel
バー、カフェ、およびラウンジ
スイミングプール Heaven Restaurant & Boutique Hotel
スイミングプール
娯楽施設 Heaven Restaurant & Boutique Hotel
娯楽施設
フィットネスセンター Heaven Restaurant & Boutique Hotel
フィットネスセンター
機能ホール Heaven Restaurant & Boutique Hotel
機能ホール

アクティビティ

  • ショップ
  • ロマンチックなプロポーズパッケージ
  • フィットネスセンター
  • ヘルスクラブ
  • ピクニックエリア
  • 庭園
  • スパ
  • ショップ
  • 図書館
  • サンラウンジャー

交通機関

  • ショッピングセンターシャトル
  • 空港送迎
  • 自転車レンタル
  • ストレージ
  • バス停へのアクセス

ホテルサービス

  • ランドリーサービス
  • 多言語対応スタッフ
  • ウェディングサービス
  • 24 時間受付
  • コンシェルジュ

共通サービス

  • バンケット
  • 駐車場
  • テラス

ホテル内の設備

  • ロビーでのコーヒー/紅茶
  • 禁煙エリア
  • 貸金庫

ビジネス施設

  • カンファレンスセンター
  • 会議室
  • 会議室

ご飲食

  • 朝食

インターネット

  • 無料 Wi-Fi

周辺の施設

  • お土産店

スポーツとレクリエーション

  • アーチェリー

ヘブン レストラン & ブティック ホテルの宿泊ポリシーと基本情報

重要な注意点
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

チェックイン/チェックアウト時間

チェックイン:
開始 14:00
チェックアウト:
最終 11:00

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, Car recommended, Essential workers only - NO, No elevators

基本情報

こだわり条件
レストラン, 24 時間対応フロントデスク, Wi-Fi
チェックイン / チェックアウト時間
14:00から - 11:00まで
朝食の有無
はい、ホテルには朝食を提供する部屋があります
ヘブン レストラン & ブティック ホテルの空室状況
28
ヘブン レストラン & ブティック ホテルのフロア数
2
ヘブン レストラン & ブティック ホテルの別の施設
ショップ, ロマンチックなプロポーズパッケージ, フィットネスセンター, ヘルスクラブ, ピクニックエリア

ヘブン レストラン & ブティック ホテルに関するよくある質問

ヘブン レストラン & ブティック ホテルでご利用いただける施設は?
ヘブン レストラン & ブティック ホテルにはレストラン, 24 時間対応フロントデスク, Wi-Fiなどの充実した施設があります(一部有料)。
ヘブン レストラン & ブティック ホテルのチェックイン・チェックアウト時間は?
ヘブン レストラン & ブティック ホテルのチェックインは 開始 14:00 から、チェックアウトは 最終 11:00 までです。
ヘブン レストラン & ブティック ホテルで朝食を食べれますか?
ヘブン レストラン & ブティック ホテルでは、美味しい朝食をご用意しております。朝食付きプランを選択いただくか、朝食なしプランの場合は追加料金にてお楽しみいただけます。
ヘブン レストラン & ブティック ホテルの星の評価は何ですか?
ヘブン レストラン & ブティック ホテルは4.0つ星ホテルです。
ヘブン レストラン & ブティック ホテルは何階建てですか?
ヘブン レストラン & ブティック ホテルは2階建てです。
すべてを見る

ヘブン レストラン & ブティック ホテルの口コミ

9.2
最高!
295 件のレビューより
清潔さ

9.4

快適

8.8

サービス

9.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Heaven Restaurant & Boutique Hotel

1ページあたりのレビュー数
20
40
トップレビュー
Elaine
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
8.0
/10
100週間前にレビューしました

Expedia Group verified review

check out time is too sever. need more flexibility and politeness.
Mchoraji
6.0
/10
418週間前にレビューしました

Expedia Group verified review

閑静な環境にある清潔なホテルです。空港との送迎も有償で依頼できます。早朝の出発でしたが、美味しいサンドイッチを用意してくれました。離れに新築のホテルを増築しています。自然素材を活かしたよい設計です。次回はそちらを利用しようと思います。レストランが離れているのが難点。
Koichi
10.0
/10
475週間前にレビューしました

Hotels.com verified review

All staff are so kind without exception.Food is excellent too.
Verified traveler
6.0
/10
529週間前にレビューしました

Hotels.com verified review

深夜到着でも対応はしてもらえた. Kingsize bed room とQueens bed room は場所も離れており,サービスも含めて値段なりの違いはあった.
Verified traveler
icon-家族旅行
家族旅行
6.0
/10
536週間前にレビューしました

Expedia Group verified review

The staffs were very nice. I had a problem with the reservation and told about it to the staffs. They heard it patiently and did a quick improvement about it. I know no one will see the same problem. I stayed at the Guest House. The room is a little old, but kept clean and nice. (The closet was musty, so I kept my clothe in the suitcase.sorry. ) Hot shower was available any time. No TV, but free-wifi connection. The restaurant, shop and the art space are good place to enjoy Rwandan life & culture. The dishes of the restaurant tastes very nice. I recommend this place to the travelers interested in Rwanda to use as a door to its local life.
続きを読む
Luz Marilis
icon-レジャー
レジャー
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Luz
icon-レジャー
レジャー
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Jeffrey
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
22週間前にレビューしました

Hotels.com verified review

Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
続きを読む
Luz Marilis
icon-レジャー
レジャー
10.0
/10
23週間前にレビューしました

Expedia Group verified review

Friendly staff, clean, beautiful, delicious breakfast included.
Johan
icon-
6.0
/10
25週間前にレビューしました

Hotels.com verified review

Rummet var litet med utsikt mot en mur. Fanns begränsat med plats att sitta ute. Restaurangen var bra och servicen genomgående vänlig.
Verified traveler
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
27週間前にレビューしました

Hotels.com verified review

This place came highly recommended and it seemed promising as a charming boutique hotel with great hospitality. However a lot left to be desired. First our room had leaks in the toilet and the shower drain was backed up causing our whole bathroom to flood into our room. Calling for service was difficult they came multiple times and repair guy walked into the bath with his rubber shoes and made our shower muddy. Then it took a while before other staff came to clean and mop the floor. Breakfast spread looked fantastic and so many food options but everything tasted bland and was a huge letdown. Staff were friendly but overall it felt impersonable, unprofessional, and lacking.
続きを読む
RENEE
icon-レジャー
レジャー
10.0
/10
31週間前にレビューしました

Expedia Group verified review

Great setting with greenery all around. Lots of security 24/7. Gym, bar lovely. Nothing close to walking to as of shopping though.
Paul
10.0
/10
32週間前にレビューしました

Expedia Group verified review

Excellent breakfast, clean facilities, and easy check in.
RENEE
icon-レジャー
レジャー
10.0
/10
32週間前にレビューしました

Expedia Group verified review

friendly staff, very clean, gym pool and all the facilities are exceptional
Alexander
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Expedia Group verified review

There is 2 properties for this hotel. The Boutique & standard hotel. We stayed in the standard. It is very safe with security 24 hours. The staff are very helpful and can arrange anything. The rooms a clean, heaps of storage, goid ensuite and comfy netted bed with A/C. Decor is dated. Free WiFi and great breakfast. They have a excellent pool and offer gym, yoga and free massage. They can arrange tours and transport. There are bars and restaurants within 15 minutes walking of hotel. We found it safe as the area seemed business like. We walked to a great restaurant called The Bistro. This Kiyovu district has a mall with shops and is a 15 minute walk from the hotel.
続きを読む
Jacques
icon-出張
出張
8.0
/10
36週間前にレビューしました

Hotels.com verified review

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
続きを読む
Verified traveler
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
8.0
/10
38週間前にレビューしました

Hotels.com verified review

Room was not that spacious, and we encountered a couple of issues with our bathroom: shower drain was clogged and water overflowing into the rest of the bathroom and our room! That same evening we noticed the water closet or bidet leaking water again in the bathroom. Water pressure was very bad and hot water only worked a couple of minutes before switching to cold then back again to hot. It was disruptive and honestly annoying. Food at breakfast looked good but tasted bland. Everything lacked salt or was unseasoned, a total missed opportunity and a wonder because we heard good things about the restaurant. It was good enough to sleep in, but consider other options when staying in Kigali.
続きを読む
Lisa
icon-ビジネス&レジャー パートナーと 一緒に
ビジネス&レジャー パートナーと 一緒に
8.0
/10
38週間前にレビューしました

Expedia Group verified review

The property was beautiful! So close to city center but you would never know it as it is built in the landscape and looks like a private tropical retreat The staff could not do enough for you and very notable that they cared about every experience The food was spectacular. We had breakfast lunch and dinner there. Our group did the wine pairing 6 course dinner. Do not miss this but skip lunch and go hungry. The meal and wine selection was to perfection. The bartender complimented each portion of the meal with a beautiful description of each wine with its origin! Just amazing! I highly recommend the seamstress to make you or a loved one something special. I had them make my son a shirt and I just showed her a picture of him!! It was a perfect fit. So special! We also had our laundry done and I would highly recommend that if you have a lengthier stay A few things that could improve - outside our boutique room 108 early morning was the employees starting their day just gathering and talking but woke us up. They were doing nothing wrong and unaware of their conversation waking us It was also the spot if some power washing cars and whatever other items and that started at 6 am. The evening receptionist caused confusion ever transaction. She actually forgot to check us out and called us and asked us to turn around and come back. If you know the traffic to airport in Kigali you will know that is not a request to be making. She needs more guidance as she is in training Great stay!
続きを読む
Shelley
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
39週間前にレビューしました

Expedia Group verified review

Absolutely loved the charm of this hotel! Everything was easy from check in to check out. Immaculate facilities! Great spa- great massages. The food was delicious. Especially breakfast! I would absolutely stay here again! Lots history too with the family. Check out A Thousand Hills to Heaven.
Gerald
icon-出張
出張
10.0
/10
40週間前にレビューしました

Hotels.com verified review

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
外観 4 Heaven Restaurant & Boutique Hotel

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
9.2
最高!
295 件のレビューより
清潔さ

9.4

快適

8.8

サービス

9.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Heaven Restaurant & Boutique Hotel

1ページあたりのレビュー数
20
40
トップレビュー
Elaine
icon-出張 パートナーと 一緒に
出張 パートナーと 一緒に
8.0
/10
100週間前にレビューしました

Expedia Group verified review

check out time is too sever. need more flexibility and politeness.
Mchoraji
6.0
/10
418週間前にレビューしました

Expedia Group verified review

閑静な環境にある清潔なホテルです。空港との送迎も有償で依頼できます。早朝の出発でしたが、美味しいサンドイッチを用意してくれました。離れに新築のホテルを増築しています。自然素材を活かしたよい設計です。次回はそちらを利用しようと思います。レストランが離れているのが難点。
Koichi
10.0
/10
475週間前にレビューしました

Hotels.com verified review

All staff are so kind without exception.Food is excellent too.
Verified traveler
6.0
/10
529週間前にレビューしました

Hotels.com verified review

深夜到着でも対応はしてもらえた. Kingsize bed room とQueens bed room は場所も離れており,サービスも含めて値段なりの違いはあった.
Verified traveler
icon-家族旅行
家族旅行
6.0
/10
536週間前にレビューしました

Expedia Group verified review

The staffs were very nice. I had a problem with the reservation and told about it to the staffs. They heard it patiently and did a quick improvement about it. I know no one will see the same problem. I stayed at the Guest House. The room is a little old, but kept clean and nice. (The closet was musty, so I kept my clothe in the suitcase.sorry. ) Hot shower was available any time. No TV, but free-wifi connection. The restaurant, shop and the art space are good place to enjoy Rwandan life & culture. The dishes of the restaurant tastes very nice. I recommend this place to the travelers interested in Rwanda to use as a door to its local life.
続きを読む
Luz Marilis
icon-レジャー
レジャー
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Luz
icon-レジャー
レジャー
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Jeffrey
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
22週間前にレビューしました

Hotels.com verified review

Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
続きを読む
Luz Marilis
icon-レジャー
レジャー
10.0
/10
23週間前にレビューしました

Expedia Group verified review

Friendly staff, clean, beautiful, delicious breakfast included.
Johan
icon-
6.0
/10
25週間前にレビューしました

Hotels.com verified review

Rummet var litet med utsikt mot en mur. Fanns begränsat med plats att sitta ute. Restaurangen var bra och servicen genomgående vänlig.
Verified traveler
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
27週間前にレビューしました

Hotels.com verified review

This place came highly recommended and it seemed promising as a charming boutique hotel with great hospitality. However a lot left to be desired. First our room had leaks in the toilet and the shower drain was backed up causing our whole bathroom to flood into our room. Calling for service was difficult they came multiple times and repair guy walked into the bath with his rubber shoes and made our shower muddy. Then it took a while before other staff came to clean and mop the floor. Breakfast spread looked fantastic and so many food options but everything tasted bland and was a huge letdown. Staff were friendly but overall it felt impersonable, unprofessional, and lacking.
続きを読む
RENEE
icon-レジャー
レジャー
10.0
/10
31週間前にレビューしました

Expedia Group verified review

Great setting with greenery all around. Lots of security 24/7. Gym, bar lovely. Nothing close to walking to as of shopping though.
Paul
10.0
/10
32週間前にレビューしました

Expedia Group verified review

Excellent breakfast, clean facilities, and easy check in.
RENEE
icon-レジャー
レジャー
10.0
/10
32週間前にレビューしました

Expedia Group verified review

friendly staff, very clean, gym pool and all the facilities are exceptional
Alexander
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
34週間前にレビューしました

Expedia Group verified review

There is 2 properties for this hotel. The Boutique & standard hotel. We stayed in the standard. It is very safe with security 24 hours. The staff are very helpful and can arrange anything. The rooms a clean, heaps of storage, goid ensuite and comfy netted bed with A/C. Decor is dated. Free WiFi and great breakfast. They have a excellent pool and offer gym, yoga and free massage. They can arrange tours and transport. There are bars and restaurants within 15 minutes walking of hotel. We found it safe as the area seemed business like. We walked to a great restaurant called The Bistro. This Kiyovu district has a mall with shops and is a 15 minute walk from the hotel.
続きを読む
Jacques
icon-出張
出張
8.0
/10
36週間前にレビューしました

Hotels.com verified review

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
続きを読む
Verified traveler
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
8.0
/10
38週間前にレビューしました

Hotels.com verified review

Room was not that spacious, and we encountered a couple of issues with our bathroom: shower drain was clogged and water overflowing into the rest of the bathroom and our room! That same evening we noticed the water closet or bidet leaking water again in the bathroom. Water pressure was very bad and hot water only worked a couple of minutes before switching to cold then back again to hot. It was disruptive and honestly annoying. Food at breakfast looked good but tasted bland. Everything lacked salt or was unseasoned, a total missed opportunity and a wonder because we heard good things about the restaurant. It was good enough to sleep in, but consider other options when staying in Kigali.
続きを読む
Lisa
icon-ビジネス&レジャー パートナーと 一緒に
ビジネス&レジャー パートナーと 一緒に
8.0
/10
38週間前にレビューしました

Expedia Group verified review

The property was beautiful! So close to city center but you would never know it as it is built in the landscape and looks like a private tropical retreat The staff could not do enough for you and very notable that they cared about every experience The food was spectacular. We had breakfast lunch and dinner there. Our group did the wine pairing 6 course dinner. Do not miss this but skip lunch and go hungry. The meal and wine selection was to perfection. The bartender complimented each portion of the meal with a beautiful description of each wine with its origin! Just amazing! I highly recommend the seamstress to make you or a loved one something special. I had them make my son a shirt and I just showed her a picture of him!! It was a perfect fit. So special! We also had our laundry done and I would highly recommend that if you have a lengthier stay A few things that could improve - outside our boutique room 108 early morning was the employees starting their day just gathering and talking but woke us up. They were doing nothing wrong and unaware of their conversation waking us It was also the spot if some power washing cars and whatever other items and that started at 6 am. The evening receptionist caused confusion ever transaction. She actually forgot to check us out and called us and asked us to turn around and come back. If you know the traffic to airport in Kigali you will know that is not a request to be making. She needs more guidance as she is in training Great stay!
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Shelley
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
39週間前にレビューしました

Expedia Group verified review

Absolutely loved the charm of this hotel! Everything was easy from check in to check out. Immaculate facilities! Great spa- great massages. The food was delicious. Especially breakfast! I would absolutely stay here again! Lots history too with the family. Check out A Thousand Hills to Heaven.
Gerald
icon-出張
出張
10.0
/10
40週間前にレビューしました

Hotels.com verified review

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
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