Heaven Restaurant & Boutique Hotel

Hotel
9.2
/10
Cemerlang
295 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Luz Marilis

10.0
/ 10
Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Lihat terjemahan

Luz

10.0
/ 10
Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Lihat terjemahan

RENEE

10.0
/ 10
Great setting with greenery all around. Lots of security 24/7. Gym, bar lovely. Nothing close to walking to as of shopping though.
Lihat terjemahan
Di Kawasan
Lihat Peta
No. 7, Street KN 29, Kiyovu, Kiyovu, Nyarugenge, Kigali City, Rwanda

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Penginapan di Heaven Restaurant & Boutique Hotel ialah pilihan yang baik apabila anda melawat Kiyovu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Heaven Restaurant & Boutique Hotel

No. 7, Street KN 29, Kiyovu, Kiyovu, Nyarugenge, Kigali City, Rwanda
Temui Lebih Banyak Tempat
Lobi Heaven Restaurant & Boutique Hotel
Lain-lain 2 Heaven Restaurant & Boutique Hotel

Ketahui Lebih Lanjut Mengenai Heaven Restaurant & Boutique Hotel

General


Berdekatan dengan Union Trade Center

Location


Penginapan di Heaven Restaurant & Boutique Hotel menempatkan anda di tengah-tengah Kigali, 1 minit memandu dari Union Trade Center dan 9 minit dari Pusat Konvensyen Kigali. Hotel spa ini berada 2.1 km dari Muzium Sejarah Alam Rumah Kandt dan 2.2 km dari Gereja Ntarama.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Union Trade Center - 0.7 km / 0.4 mi
Muzium Sejarah Alam Rumah Kandt - 1.8 km / 1.1 mi
Gereja Ntarama - 2 km / 1.3 mi
Pusat Seni Niyo - 3.5 km / 2.2 mi
Pasar Gikondo - 3.6 km / 2.3 mi
Club Rafiki - 3.9 km / 2.4 mi
Pusat Perniagaan Kigali - 4 km / 2.5 mi
Kigali Heights - 4.4 km / 2.7 mi
Pusat Konvensyen Kigali - 4.4 km / 2.7 mi
Pasar Ryi'nyamirambo - 4.5 km / 2.8 mi
Universiti Kigali - 4.8 km / 3 mi
Pusat Seni Inema - 4.8 km / 3 mi
Ivuka Arts Kigali - 5.3 km / 3.3 mi
Talking Through Art - 5.3 km / 3.3 mi
Kelab Golf Kigali - 5.9 km / 3.7 mi

Lapangan terbang pilihan untuk Heaven Restaurant & Boutique Hotel adalah Kigali (KGL-Lapangan Terbang Antarabangsa Kigali) - 10.8 km / 6.7 bt

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati sebuah kelab kesihatan, kolam renang terbuka dan basikal sewa. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Tetamu boleh pergi ke kedai-kedai berdekatan dengan menaiki pengangkutan ulang-alik (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Ada rancangan acara di Kigali? hotel ini mempunyai ruang berukuran 495 kaki persegi (46 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan Pengangkutan ulang-alik stesen bas.

Dining


Nikmati masakan tempatan dan antarabangsa di Heaven Restaurant, sebuah restoran yang menampilkan bar/ruang istirahat dan pemandangan taman. Anda juga boleh memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Sarapan pesanan masak percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Selesakan diri anda di salah satu daripada 28 bilik berhawa dingin yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan pembancuh kopi/teh.

Semua kemudahan dari Heaven Restaurant & Boutique Hotel

Kolam Renang Heaven Restaurant & Boutique Hotel
Kolam Renang
Lobi Heaven Restaurant & Boutique Hotel
Lobi
Lain-lain Heaven Restaurant & Boutique Hotel
Lain-lain
Restoran Heaven Restaurant & Boutique Hotel
Restoran

Aktiviti

  • Kedai
  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Kelab kesihatan
  • Kawasan berkelah
  • Taman
  • Spa
  • Kedai
  • Perpustakaan
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Pengangkutan

  • Shuttle pusat membeli-belah
  • Pengangkutan dari lapangan terbang
  • Sewaan basikal
  • Akses ke stesen bas

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Kawasan bebas rokok
  • Peti keselamatan

Umum

  • Parkir
  • Bankuet
  • Teres

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Bilik persidangan

Sukan & Rekreasi

  • Kecergasan
  • Memanah

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan Berhampiran

  • Kedai cenderamata

Polisi Penginapan & Maklumat Umum di Heaven Restaurant & Boutique Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Service Animals Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Mesra LGBTQIA+, Kereta disyorkan, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 35.00 setiap kenderaan (sehala)
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: USD 30.0 semalam
  • Caj kad kredit tertakluk kepada surcaj sebanyak 4 peratus

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Heaven Restaurant & Boutique Hotel
28
Bilangan tingkat di Heaven Restaurant & Boutique Hotel
2
Fasilitas lain di Heaven Restaurant & Boutique Hotel
Kedai, Pakej lamaran romantik, Kolam renang terbuka, Kelab kesihatan, Kawasan berkelah

Soalan lazim tentang Heaven Restaurant & Boutique Hotel

Apa facilities yang tersedia di Heaven Restaurant & Boutique Hotel?
Berikut facilities yang ada di Heaven Restaurant & Boutique Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Heaven Restaurant & Boutique Hotel?
Masa check-in di Heaven Restaurant & Boutique Hotel bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Heaven Restaurant & Boutique Hotel menyediakan sarapan pagi?
Ya, Heaven Restaurant & Boutique Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Heaven Restaurant & Boutique Hotel?
Heaven Restaurant & Boutique Hotel ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Heaven Restaurant & Boutique Hotel?
Heaven Restaurant & Boutique Hotel mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Heaven Restaurant & Boutique Hotel

9.2
Cemerlang
Daripada 295 ulasan
Kebersihan

9.4

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Heaven Restaurant & Boutique Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
ANNABEL
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Gym facilities and clean rooms
Luz Marilis
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Luz
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Jeffrey
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
Read More
Luz Marilis
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Friendly staff, clean, beautiful, delicious breakfast included.
Johan
icon-
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

Rummet var litet med utsikt mot en mur. Fanns begränsat med plats att sitta ute. Restaurangen var bra och servicen genomgående vänlig.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

This place came highly recommended and it seemed promising as a charming boutique hotel with great hospitality. However a lot left to be desired. First our room had leaks in the toilet and the shower drain was backed up causing our whole bathroom to flood into our room. Calling for service was difficult they came multiple times and repair guy walked into the bath with his rubber shoes and made our shower muddy. Then it took a while before other staff came to clean and mop the floor. Breakfast spread looked fantastic and so many food options but everything tasted bland and was a huge letdown. Staff were friendly but overall it felt impersonable, unprofessional, and lacking.
Read More
RENEE
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Great setting with greenery all around. Lots of security 24/7. Gym, bar lovely. Nothing close to walking to as of shopping though.
Paul
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Excellent breakfast, clean facilities, and easy check in.
RENEE
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

friendly staff, very clean, gym pool and all the facilities are exceptional
Alexander
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

There is 2 properties for this hotel. The Boutique & standard hotel. We stayed in the standard. It is very safe with security 24 hours. The staff are very helpful and can arrange anything. The rooms a clean, heaps of storage, goid ensuite and comfy netted bed with A/C. Decor is dated. Free WiFi and great breakfast. They have a excellent pool and offer gym, yoga and free massage. They can arrange tours and transport. There are bars and restaurants within 15 minutes walking of hotel. We found it safe as the area seemed business like. We walked to a great restaurant called The Bistro. This Kiyovu district has a mall with shops and is a 15 minute walk from the hotel.
Read More
Jacques
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

Room was not that spacious, and we encountered a couple of issues with our bathroom: shower drain was clogged and water overflowing into the rest of the bathroom and our room! That same evening we noticed the water closet or bidet leaking water again in the bathroom. Water pressure was very bad and hot water only worked a couple of minutes before switching to cold then back again to hot. It was disruptive and honestly annoying. Food at breakfast looked good but tasted bland. Everything lacked salt or was unseasoned, a total missed opportunity and a wonder because we heard good things about the restaurant. It was good enough to sleep in, but consider other options when staying in Kigali.
Read More
Lisa
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The property was beautiful! So close to city center but you would never know it as it is built in the landscape and looks like a private tropical retreat The staff could not do enough for you and very notable that they cared about every experience The food was spectacular. We had breakfast lunch and dinner there. Our group did the wine pairing 6 course dinner. Do not miss this but skip lunch and go hungry. The meal and wine selection was to perfection. The bartender complimented each portion of the meal with a beautiful description of each wine with its origin! Just amazing! I highly recommend the seamstress to make you or a loved one something special. I had them make my son a shirt and I just showed her a picture of him!! It was a perfect fit. So special! We also had our laundry done and I would highly recommend that if you have a lengthier stay A few things that could improve - outside our boutique room 108 early morning was the employees starting their day just gathering and talking but woke us up. They were doing nothing wrong and unaware of their conversation waking us It was also the spot if some power washing cars and whatever other items and that started at 6 am. The evening receptionist caused confusion ever transaction. She actually forgot to check us out and called us and asked us to turn around and come back. If you know the traffic to airport in Kigali you will know that is not a request to be making. She needs more guidance as she is in training Great stay!
Read More
Shelley
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Absolutely loved the charm of this hotel! Everything was easy from check in to check out. Immaculate facilities! Great spa- great massages. The food was delicious. Especially breakfast! I would absolutely stay here again! Lots history too with the family. Check out A Thousand Hills to Heaven.
Gerald
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Kermit
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Great location in a safe, clean, leafy green, quiet neighborhood within walking distance to the Central Business District of Kigali. The staff are very friendly and helpful, and the huge buffet breakfast in the lush garden setting is wonderful. I ate dinner at the restaurant at least 4 times while in Kigali, and each night it was very nice, with wonderful menu choices, attentive staff and a relaxing dining atmosphere. My room in the 4-star hotel was nice for one person, but would probably be very tight for 2 people. I liked the balcony, high ceilings, and colorful African decor. There was a mosquito in my room, which was a bit strange, but there is mosquito netting over the bed, which was nice. My only input is that it would be nice if the property had a free shuttle service to and from the airport. The price they charge for this is outrageous given the distance involved -- even by American standards -- and I chose to find another way. But many of their competitor hotels offer if, and I doesn't seem like it would be that difficult to step up and match the competition. FWIW, I nearly chose another hotel because of this detail.
Read More
Deborah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

Really great for holidays but not suitable for business travelers.
mahendra
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 51 minggu yang lalu

Hotels.com verified review

I think we had a member of staff at the reception who was not at all helpful. The booking for messages was nonexistent even 1week in advance.We one person eventually managed to get a booking interrupted several times and also noticed that the staff doing the messages were sitting ideal and chatting despite us being told they are all fully booked with no break.
Read More
Thomas
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

Great staff, super clean, great location
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Heaven Restaurant & Boutique Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 295 ulasan
Kebersihan

9.4

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Heaven Restaurant & Boutique Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
ANNABEL
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Gym facilities and clean rooms
Luz Marilis
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Luz
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Jeffrey
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
Read More
Luz Marilis
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Friendly staff, clean, beautiful, delicious breakfast included.
Johan
icon-
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

Rummet var litet med utsikt mot en mur. Fanns begränsat med plats att sitta ute. Restaurangen var bra och servicen genomgående vänlig.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

This place came highly recommended and it seemed promising as a charming boutique hotel with great hospitality. However a lot left to be desired. First our room had leaks in the toilet and the shower drain was backed up causing our whole bathroom to flood into our room. Calling for service was difficult they came multiple times and repair guy walked into the bath with his rubber shoes and made our shower muddy. Then it took a while before other staff came to clean and mop the floor. Breakfast spread looked fantastic and so many food options but everything tasted bland and was a huge letdown. Staff were friendly but overall it felt impersonable, unprofessional, and lacking.
Read More
RENEE
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Great setting with greenery all around. Lots of security 24/7. Gym, bar lovely. Nothing close to walking to as of shopping though.
Paul
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Excellent breakfast, clean facilities, and easy check in.
RENEE
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

friendly staff, very clean, gym pool and all the facilities are exceptional
Alexander
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

There is 2 properties for this hotel. The Boutique & standard hotel. We stayed in the standard. It is very safe with security 24 hours. The staff are very helpful and can arrange anything. The rooms a clean, heaps of storage, goid ensuite and comfy netted bed with A/C. Decor is dated. Free WiFi and great breakfast. They have a excellent pool and offer gym, yoga and free massage. They can arrange tours and transport. There are bars and restaurants within 15 minutes walking of hotel. We found it safe as the area seemed business like. We walked to a great restaurant called The Bistro. This Kiyovu district has a mall with shops and is a 15 minute walk from the hotel.
Read More
Jacques
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

Room was not that spacious, and we encountered a couple of issues with our bathroom: shower drain was clogged and water overflowing into the rest of the bathroom and our room! That same evening we noticed the water closet or bidet leaking water again in the bathroom. Water pressure was very bad and hot water only worked a couple of minutes before switching to cold then back again to hot. It was disruptive and honestly annoying. Food at breakfast looked good but tasted bland. Everything lacked salt or was unseasoned, a total missed opportunity and a wonder because we heard good things about the restaurant. It was good enough to sleep in, but consider other options when staying in Kigali.
Read More
Lisa
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The property was beautiful! So close to city center but you would never know it as it is built in the landscape and looks like a private tropical retreat The staff could not do enough for you and very notable that they cared about every experience The food was spectacular. We had breakfast lunch and dinner there. Our group did the wine pairing 6 course dinner. Do not miss this but skip lunch and go hungry. The meal and wine selection was to perfection. The bartender complimented each portion of the meal with a beautiful description of each wine with its origin! Just amazing! I highly recommend the seamstress to make you or a loved one something special. I had them make my son a shirt and I just showed her a picture of him!! It was a perfect fit. So special! We also had our laundry done and I would highly recommend that if you have a lengthier stay A few things that could improve - outside our boutique room 108 early morning was the employees starting their day just gathering and talking but woke us up. They were doing nothing wrong and unaware of their conversation waking us It was also the spot if some power washing cars and whatever other items and that started at 6 am. The evening receptionist caused confusion ever transaction. She actually forgot to check us out and called us and asked us to turn around and come back. If you know the traffic to airport in Kigali you will know that is not a request to be making. She needs more guidance as she is in training Great stay!
Read More
Shelley
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Absolutely loved the charm of this hotel! Everything was easy from check in to check out. Immaculate facilities! Great spa- great massages. The food was delicious. Especially breakfast! I would absolutely stay here again! Lots history too with the family. Check out A Thousand Hills to Heaven.
Gerald
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Kermit
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Great location in a safe, clean, leafy green, quiet neighborhood within walking distance to the Central Business District of Kigali. The staff are very friendly and helpful, and the huge buffet breakfast in the lush garden setting is wonderful. I ate dinner at the restaurant at least 4 times while in Kigali, and each night it was very nice, with wonderful menu choices, attentive staff and a relaxing dining atmosphere. My room in the 4-star hotel was nice for one person, but would probably be very tight for 2 people. I liked the balcony, high ceilings, and colorful African decor. There was a mosquito in my room, which was a bit strange, but there is mosquito netting over the bed, which was nice. My only input is that it would be nice if the property had a free shuttle service to and from the airport. The price they charge for this is outrageous given the distance involved -- even by American standards -- and I chose to find another way. But many of their competitor hotels offer if, and I doesn't seem like it would be that difficult to step up and match the competition. FWIW, I nearly chose another hotel because of this detail.
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Deborah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

Really great for holidays but not suitable for business travelers.
mahendra
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Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 51 minggu yang lalu

Hotels.com verified review

I think we had a member of staff at the reception who was not at all helpful. The booking for messages was nonexistent even 1week in advance.We one person eventually managed to get a booking interrupted several times and also noticed that the staff doing the messages were sitting ideal and chatting despite us being told they are all fully booked with no break.
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Thomas
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Rekreasi
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

Great staff, super clean, great location
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