サレトガ サンズ リゾーツ

周辺にスーパー等なく、バス停も近くにないが、ホテル自体は従業員もフレンドリーで、レストラン、プール等の共通エリアもいつも清掃されており、清潔です。

オーシャンビューの部屋に泊まりました。 目の前に海が広がっており、とてもよい雰囲気でした。 ビーチ側の窓から部屋に入るようになっており、広い部屋にベッドがあり、奥にトイレとバスルーム、さらに室内からしか入れないところ(屋外)にシャワールームがありました。シャワーのお湯は安定していました。シャンプー等のアメニティは上質なものでした。 朝食は、パン類、フルーツ、コーヒーはバイキングでしたが、オムレツ等のサイドメニューは別料金でした。ランチ、ディナーもやや割高でしたが、とても美味しかったです。曜日は限られますが、ディナー時にポリネシアンダンスショーもやっているそうです。 空港からも市街地からも離れていますが、フロントに頼むとタクシーを手配してくれます。空港からホテルまでシャトルバス(飛行機に合わせて要予約)で1:30、ホテルからアピア市街まで1:00、トスアオーシャントレンチまで0:10です。 ホテルを出ると周囲には商店はおろか、人家もまばらにしかありません。基本的にゆっくりと滞在するホテルです。

家族連れの宿泊が多いと思いました。 ホテルタイプに泊まりましたが、部屋は清潔でした。 レストランでいただいた、フィッシュアンドチップスが美味しかったです。 スタッフの数は多いけど、スタッフ同士で話し込んで呼んでいるのに気付かなかったりと少し残念でした。 またビーチの前を改装中のようで、ビーチで遊んでいる人はおらず、プールを満喫しているようでした。

ゆっくり、のんびりした時間を過ごすには最適な場所。スタッフの方々もフレンドリーでサービスも良かったです。欲を言えば、もう一つくらいレストランがあるといいかな。

Stayed in a villa, room clean and big. Breakfast has different good selection of food. Staff very friendly and helpful.

Buffet breakfasts were great. Rooms were clean. Our rooms were in a construction area of the resort. A few staff were happy and cheerful but many seemed down and intolerant of guests (we experienced a few staff members snatch menus from us after we ordered and expressing attitude towards us for just ordering drinks (without food) for afternoon tea). The meals and drinks are quite expensive and in smaller portions when compared to other resorts in Samoa. Our room had a TV and DVD player that didn't work and wasn't fixed during our stay (even after asking reception). We had some extra meals added on our tab when checking out (luckily reception sorted this out with us). The resort is close to the Sua Trench and Turtle Island.

The breakfast had lots of fresh local fruits, with fresh muffins, eggs and many other things to choose from. We really enjoyed the ocean swimming, and the pool. We did not spend much time at the pool because we do not drink. This resort offers a poolside bar and most patrons hung out there, we preferred the beach. The weather was perfect. We definitely will return in the future.

Resort was great. Beautiful beach. Rooms clean. Although wouldn’t recommend rooms by the kids pool.

Absolutely amazing stay. Everyone made our trip so enjoyable. Gavin the owner took time to speak with us and the staff they have are a reflection of his and his wife Lou’s commitment to providing an amazing experience. The location was like a piece of paradise. Food and drinks awesome. Can’t wait to come back again.

Saletoga was great, very clean/modern rooms, very nice staff and owner, pristine beach, nice pool with cocktail bar, free use of kayaks, and masks (BYO if you have one as the free masks aren't great, but to be expected for free gear). *Do not pay extra to book breakfast with hotels.com.* We paid extra only to find out breakfast is complimentary to all guests. Hotels.com snubbed my complaint which is very disappointing. This negative feedback reflects on hotels.com rather than the hotel itself! Complimentary wifi is only available in the main restaurant (and I believe reception). It was nice to disconnect though and there was a library of hundreds of DVDs for guests to borrow!

Great property and very relaxing time. Breakfast buffet was nice with fresh fruit. People are very friendly and helpful.

Unfriendly staff, dirty room (cigarette butts in shower and empty food box in drawer), poor quality of food

Was a beautiful stay at Saletoga. Resort, rooms and amenities were awesome. Breakfast was a let down as it was the same thing every day and we stayed 5 days. Let down was the customer service. Staff were polite but would suggest more training. We would often sit in reception area as this was one area best for wifi connection. But this was the same area staff would check in and out for the day. As we could understand the language, one morning house keeping staff had turned up late and were spoken to by management in the reception area where guests (us) were sitting. Staff cleaning up in dining area would be cleaning up tables and talking to each other from one end of the dining area to the other about inappropriate things. Again for those who couldn’t understand the language wouldn’t be any wiser, but for us who could understand, it was very unprofessional for resort staff. Again, we had a beautiful stay at Saletoga but suggest that your staff have more customer service training to treat ALL guests the same not special treatment for the “non Samoan” guests.

Parking was available and onsite.

Really good. Recommend to anyone.

I would stay here again. There's a few things that could be improved but the price is so cheap that it's hard to complain. Wi-Fi in the room would be great but the rooms are amazing... or rather the view and the environment . If your bungalow isn't on the ocean you can pull up a chair and sit right out in front of the ocean. Ideal for people who want to read a book or  do very little. They have a vegetarian menu which is great. The breakfast buffet isn't anything amazing but if you're flying to Samoa for a breakfast buffet probably should just stay home. We rented one of the hotel cars and drove around the island which was perfect.

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The food is far too overpriced as they know there is no other options nearby they make it expensive- we have eaten out in Sydney on New Year’s Eve for less!! If you book a tour through the hotel it won’t run if you’re the only one on it, because they want the money (over 60NZD to drive for 10 minutes to the To Sua trench!) No tour operators will pick you up from the hotel as it’s too far away… The staff were nice but constantly forgot our drinks (bottle of water or coke). The food itself is average, when you’re paying these prices for food you expect it to be better. Overall the food/amenities are FAR too overpriced- it’s cheaper to eat in NZ and AUS than it is at this resort in SAMOA.

Wonderful, relaxing stay. Only one night this time, but we’ll be back.

The staff are courteous and room were kept clean and tidy