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It was a very nice hotel. I would like to go again. Thank you very much to all the staff.

部屋が城のはなれだった。事前にその情報が欲しかった。

外観は中世のお城然としていて趣が有ります。ロビーやレストランの内装も素敵でスタッフも愛想が良いです。部屋もアップグレードしてくれました。ただし客室は寒くて僅かですがカビ臭く余り快適では有りませんでした。元々ついてるセントラルヒーティングが壊れており、代わりのヒーターは備え付けられてますが貧弱です。こちらの人達は寒さに強いので大丈夫なのかもしれませんが、我々には少しきつかったです。特にバスルームは代わりのヒーターも無く、シャワーが温まるのに時間がかかって大変でした。滞在したのは1月です。

Exceptional hotel in every way - helpful staff, good food, clean, warm room. Thank you

The breakfast was filling. The staffs are very polite and helpful. We made coffee late at night and need some milk, and the night staff gladly gave us some milk. The hotel has very charming old fashioned style that we loved. Throughput it was very lovely stay.

N/A

Excellent Hotel, great staff, friendly, helpful. Food is very good. Rooms are individual and spotless.

We loved the castle. Our room was very comfortable. The staff was kind and welcoming.

The room was in need of some serious updating. We stayed at The Crossbasket Hotel and it was close in price but 10 times nicer. Would not recommend.

Lovely stay and breakfast was wonderful

The grounds and the hotel were absolutely beautiful! Easy to walk to the train to get to the city center (if you use the train be aware of the schedule, the trains are NOT often). The bathroom and a shower were marvelous after a week of hiking on the Isle of Skye. The mattress was only complaint. Felt old and there are people divots on both sides of the bed. The room was clean and quiet. The bar downstairs elegant. Lovely and stay!

Beautiful place!

Loved staying in a castle for our anniversary It was special . Food and service was great at dinner high tea was a bit disappointed that traditional tea sandwiches like cucumber and egg salad were not served—

Loved everything about this hotel.

The grounds and hotel were lovely, we had great view of the city from our windows. The hotel staff was wonderful and very helpful. We had dinner on site and drinks at the bar, everything was excellent. The room was very clean and spacious. We would definitely stay here again if we ever find our way back to Glasgow.

The bedding comfort was not worth of a 4 star hotel, and the Wifi was not working well in the evening.

We stayed at Sherbrooke Castle Hotel for one night. While the staff were attentive and the service overall was good, and while we really enjoyed both the bar and the restaurant (excellent food – we highly recommend dining here), the room experience was a major letdown. We were in room 23 and can confidently say that rooms 21 to 23 are not worth booking. They are not located in the main castle building, and it is clear they were likely never intended to be guest rooms. • Ventilation: No air conditioning (which we understand, as it is not the norm in Europe), but also no proper ventilation. The air was extremely stuffy when we arrived. • Amenities: Outdated and sparse. No kettle, no tea. The cot provided for our 9 month old was essentially cardboard and completely uncomfortable, forcing her to sleep in our bed. • Bed quality: Extremely uncomfortable and uneven on both sides, resulting in a poor night’s sleep. • Location: These rooms face a parking lot, so they get little to no natural light and feel uninviting. To make matters worse, the photos on Expedia did not match the type of room we received. For a hotel advertised as four star, this was a real disappointment. Had we known, we would never have booked here. Thankfully, it was only for one night.

Beautiful property would stay there again, excellent food!

Last minute booking, and they were very obliging. Good room.

Stayed here for one night and it was absolutely lovely. People were so kind and friendly. Staff are amazing. Would highly recommend.