ザ ピトロクリー ハイドロ ホテル

Lovely bedrooms, easy check in and check out. Friendly staff.

We loved the leisure center! The pool, spa, sauna, and gym were a great way to relax after a busy day traveling. The room was sizeable with plenty of space. The bar and restaurant staff were very friendly and the food was incredible.

The room was spacious but very dated. The room was poorly painted, and a approximative 30's decor on the wall. The bathroom was clean like the rest of the bedroom but in serious need of updating to today standards (shower head awful and leaky, floor old fashioned and no personality) The staff wasn't friendly and useless. They did not offer to show us the way to the pool and were not at the desk when we arrived. Barely had a goodbye when I dropped the key off at check out. OK for a night on a longer trip but I would not stay more than one night. Shame as the setting and the building has a lot of character in a lovely town.

Vriendelijk personeel. Vergane glorie

room had water marks all around the wall. Shower was not working so couldn't take a shower.

Pillows were very hard. Outside bush was ch coming through window. Carpeting stained

I thought the hotel building was an excellent example of Victorian hospitality, however, there were parts with were beginning to look a little worn, some carpets were wearing quite badly, but overall we loved the size of the room and the lovely bed.

The first room smelt like someone smoked in it all day prior to us getting there. Worse still: no option to open windows. I went to complain and was given a bigger room with no smell, working windows, very good service really. Having said that, the hotel is tired looking and the wooden floors make it obvious when someone move around above you. Can’t say anything about the facilities but we had a good nights’ rest.

Large, comfortable hotel. Helpful staff, spacious room, good food

The rooms are old and VERY noisy, we could hear the music all night because the door doesn’t fit the frame. While sitting in the bar/lounge area, without asking, the lady behind the bar switched the television next to our seats to the loudest level possible, chasing almost all guest to the far end of the area. Hydro must stand for Water Damage: the floor part to the bathroom moved while walking over - you could feel which plank was affected by moisture -

Friendly staff on reception and in the restaurant. The food was tasty at the evening meal and breakfast in the restaurant. Bedroom was of a fair size and had all the amenities you needed, however mattress was very soft and uncomfortable. We both woke up with aching backs the next morning. Carpet needs replacing on stairs as is pretty worn in places and dangerous.

Breakfast first class, staff really good but there can be a language barrier unfortunately. Bar menu very good but very expensive as the drinks are!! We went to book into the restaurant for our anniversary meal, the staff kindly let us see the menu for Saturday night, but there was very little choice and unfortunately no prices were displayed on the menu, the bar menu had more choice. The entertainment on the Saturday night was meant to start at 8pm, we wrnt down at 7.30pm to get a goid

Relaxing stay with no hassle or issues

Loved our two night stay here. Great staff and beautiful room with a view of the mountains.

The outside of the building

Friendly staff, lovely food , uneven floor boards in an old building that may benefit from an upgrade

Pros - Nice comfortable room. Enjoyed the pool. Excellent communication before and during our stay. Friendly staff. Cons - no EV chargers. No stand for cases in the room. Addition of plant based milk for tea and coffee in the room would be nice.

Breakfast was ace

Staff were very good and food at breakfast excellent.

The Hydro is a grand looking building from the outside, but inside looks quite tired and in desperate need of an overhaul. The bedroom we had felt very dated and aside from stained carpets, the woodwork has been badly painted and left many of the sash & case windows painted shut. We only stayed for one night so not a huge issue, but the hotel definitely needs revamped. Personally, for the money we paid, we wouldn't book it again, or recommend it to others.