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Staffs are very kind and transfer to the airport is well organized.

Superbe séjour, chambre très confortable , localisation parfaite , personnel serviable et très professionnel

Bra

Otel konumu muhteşemdi aracımızı hemen yanındaki avm otoparkına parkettik resepsiyonda ki arkadaşlar çok samimi ve yardımcı oldular otelin otoparkla anlaşması var resepsiyondan destek alarak indirimli parkedebilirsiniz odalar çok temiz ve düzenliydi kesinlikle her konuda 5 yıldızı hakkediyor

The beds were far too hard. The showers need renovating. There were holes in the ceiling, and the water pressure was poor. The staff were absolutely fantastic and definitely helped improve the overall rating. However, the night staff need to learn English. There was quite a bit of noise from the street, but that’s to be expected when you book accommodation right in the heart of the action.

Wonderful location in the heart of the pedestrian area of Belgrade. Just be mindful if you have big or heavy luggage, there is no elevator at the hotel. Staff was super nice and helpful in giving us indications to come from the airport and arranging for a driver to take us when departing.

Konumu ve odaları çok sevdim heryere yakın çalışanlar yardımcı ve samimi

Çok beğendim tavsiye ederim

Amazing place and helpful staff.

Segundo piso sin ascensor. Grifería antigua. Agua caliente a golpes

İdare eder , konum iyi temizlik iyi değil

Odada önlenemeyen bir gider kokusu var. Banyo-tuvaletin konumu rahatsız edici. Otelin konumu mükemmel

Çalışanlar çok ilgili ve güleryüzlü, otel çok temiz, internet çok hızlı, havalimanı transferi 30 euro, şehrin merkezinde bir konumu var, pişman olmazsınız

Meget venlige mennesker i receptionen, som gjorde alt for at vi skulle have det så godt som muligt og hjalp med alt det vi havde brug for.

After a long and exhausting journey, we finally arrived at the hotel around 1 AM due to a delayed flight. Unfortunately, the experience at reception was extremely disappointing. The older woman at the front desk was incredibly rude and claimed she could not find our reservation under my name. Even after I clearly showed her the confirmed reservation on my phone, she refused to acknowledge it and acted as though the situation was entirely our problem, seeming fully prepared to turn us away. After some difficult back and forth, I asked if there were any rooms available for the night. Clearly annoyed and rolling her eyes, she said there was only one room left and made us pay for it again, even though the reservation had already been fully paid through Expedia. Thankfully, Expedia’s customer service was very helpful and managed to get one of the charges refunded the next day. Sadly, the receptionist’s behavior left a very bitter impression on us. She was by far the rudest hotel employee I have ever encountered, and honestly one of the rudest people I’ve ever met. Communication was also difficult because she spoke very little English, though enough to make us feel completely unwelcome. It completely ruined our first impression of Belgrade. It’s unfortunate because the hotel itself is actually very nice — the rooms are comfortable and the location is excellent, right in downtown. However, the hotel seriously needs to reevaluate its night shift front desk staff.

Odalarda bir koku vardı. Tuvaletten geldiğini düşünüyorum. Yer çok merkezi ama odalar daha iyi olabilirdi.

Lokasyon mükemmel çalışanlar çok ilgili resepsiyon ve transfer yapan ekip çok iyiydi. Gerçekten cana yakın insanlar.

This hotel is located right next to shops and restaurants. Very convenient. However it doesn’t have elevator. If you call a taxi you have to meet the driver about a block away as the car is unable to drive up to the entrance.

Çok iyi bir konumda otel görevlileri çok güler yüzlü

Odalar temizdi ve çalışanlar güler yüzlüydü.