Maison Royale

Çalışanlar çok ilgili ve güleryüzlü, otel çok temiz, internet çok hızlı, havalimanı transferi 30 euro, şehrin merkezinde bir konumu var, pişman olmazsınız

Meget venlige mennesker i receptionen, som gjorde alt for at vi skulle have det så godt som muligt og hjalp med alt det vi havde brug for.

After a long and exhausting journey, we finally arrived at the hotel around 1 AM due to a delayed flight. Unfortunately, the experience at reception was extremely disappointing. The older woman at the front desk was incredibly rude and claimed she could not find our reservation under my name. Even after I clearly showed her the confirmed reservation on my phone, she refused to acknowledge it and acted as though the situation was entirely our problem, seeming fully prepared to turn us away. After some difficult back and forth, I asked if there were any rooms available for the night. Clearly annoyed and rolling her eyes, she said there was only one room left and made us pay for it again, even though the reservation had already been fully paid through Expedia. Thankfully, Expedia’s customer service was very helpful and managed to get one of the charges refunded the next day. Sadly, the receptionist’s behavior left a very bitter impression on us. She was by far the rudest hotel employee I have ever encountered, and honestly one of the rudest people I’ve ever met. Communication was also difficult because she spoke very little English, though enough to make us feel completely unwelcome. It completely ruined our first impression of Belgrade. It’s unfortunate because the hotel itself is actually very nice — the rooms are comfortable and the location is excellent, right in downtown. However, the hotel seriously needs to reevaluate its night shift front desk staff.

Odalarda bir koku vardı. Tuvaletten geldiğini düşünüyorum. Yer çok merkezi ama odalar daha iyi olabilirdi.

Lokasyon mükemmel çalışanlar çok ilgili resepsiyon ve transfer yapan ekip çok iyiydi. Gerçekten cana yakın insanlar.

This hotel is located right next to shops and restaurants. Very convenient. However it doesn’t have elevator. If you call a taxi you have to meet the driver about a block away as the car is unable to drive up to the entrance.

Çok iyi bir konumda otel görevlileri çok güler yüzlü

Odalar temizdi ve çalışanlar güler yüzlüydü.

O café da manhã era em uma cafeteria no mesmo prédio do hotel, muito legal e com excelentes opções. Muito bom.

There is no elemantır on the building. Location is perfect , clean room , breakfast was amazing.

The breakfast starts to late. 8:30 is to late for breakfast if you have things already scheduled.

Çalışanlar çok ilgili ve güleryüzlü. Otel çok temiz. Her şey mükemmel. Konum çok iyi, tekrar gelirsem başka yerde kalmam.

Gayet temiz ve ilgililerdi, yeri direk meydanın dibinde olması da bir artı ve resepsiyondaki çalışanlar gayet ilgiliydi.

Hôtel très sympa et bien situé. Propre et personnel agréable et Vania une des réceptionnistes très sympathique et de bons conseils.

Otelin yeri, personelin ilgi ve samimiyeti

Perfect location. Clean and cozy rooms. Amazing stuff

Personel nazikti

Evet

Evet

Odalar temiz personel nazikti