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the staff is good and helpful. the access is also good but at night the outside was noisy. it's better to choose up what you need. if there was a kettle or something to make hot water, i could stay more canfortable.

No complaints

Muy buena atención. En el cuarto 301, la ubicación de la ducha no está en la cabecera de la bañadera, lo que es un poco incómodo su uso.

Excelente ubicación, personal muy atento y amable, estuvieron en contacto incluso antes de mi llegada. Definitivamente lo volveré a elegir.

excelente, muy amables en recepción, las instalaciones son muy cómodas y la ubicación es genial

El soporte de la ducha estaba muy floja y no había jabón en el dispenser de la ducha, pero lo solucionaron enseguida al reclamar. Las paredes parecen de poco espesor y por eso se escuchan conversaciones de la habitación contigua y ellos escuchan la nuestra. Hay que habkar en voz baja.

Generalmente positiva ma in una città come Madrid dove in estate si arriva tranquillamente a 38 gradi non avere un piccolo frigorifero in camera è inaccettabile

Clean convenient

Habitación segun lo contratado, perosnal atento, buena zona accesible y flexibilidad con el equipaje.

The hostel is in a great neighborhood, the plaza is lively, the views are phenomenal. The building is old and unique with wooden staircase and ornate railings. There is an elevator too. The hostel is very clean with large rooms. Staff speaks English and is very welcoming. We only stayed for one night but enjoyed it.

HOTEL BEM LOCALIZADO. FIZEMOS QUASE TUDO A A PE, MUITO BOM CUSTO BENEFICIO. RECOMENDO.

I was traveling with my 83 year old mother. There was a step up into the bathroom and you had to step into the shower. It was not safe for her to use the shower. A suction cup grab bar was provided but it was not stable and she was worried of falling. We only had sheets on our beds when we arrived. We asked for blankets and we were told none could be provided to us. I was shocked. I was able to get one large blanket for my mother. Only after contacting Expedia was I able to get a small blanket for myself that would be suitable for a 2 year old child. All other amenities had to be paid for (small fridge and safe). The location was good but was not good value for money. I paid for a balcony that we could not sit on. Our room wasn’t cleaned in a timely manner. I would strongly recommend a hotel to my fellow travellers.

El lugar muy bien ubicado para un viaje breve a Madrid, mucho ruido por la zona pero está muy la habitación con respecto a eso. Cómodo y sencillo.

Ótima estadia, lugar limpo, grande e arrumado. Uma agradável estadia, muito perto do metrô.

La ubicación y vista del balcón genial

super recommended !

Amabilidad del personal, limpieza, excelente ubicacion psta moverse a pie y metro cercano

Muy buena experiencia.central,limpio,cómodo.wl personal muy amable en especial Carla.recomendable u gracias por todo .

Este hostal es excelente a solo 2 minutos caminando a la Gran Via

atendimento muito bom! so o travesseiro podia ser melhor!