ホテル リウ パレス マスパロマス - アダルト オンリー

サービスも雰囲気もすばらしい。 ハーフボードの食事付きでしたが、料理は豊富ですが余り美味しくなかった。二晩目のレストラン、クリスタルはマーマー。巨大ホテルなので仕方ないかと思いますが。二食付きで二人で二万くらいは長期滞在にはおすすめ。 目の前の砂漠と海の景色、街の散策も便利です。

レストランのスタッフの対応は抜群でした。快適に食事が取れました。フレンドリーで陽気、かつ紳士的で最高でした。他のお客の皆さんも、紳士淑女って感じです。 ホテル内には、絵画が多く飾られ、豪華感が漂っていました。 絶対おすすめです。

とある事情で予定より1日早くチェックインできないか交渉したが、非常に丁寧な対応だった。待ち時間にはオレンジジュース（もしくはCava）がサーブされてほっと一息。部屋はマスパロマス砂丘が一望できる広いバルコニー付きで、リゾート気分を満喫できた。全体的に満足度は高かった。

朝・夕の食事付きで、食事の種類も豊富。休暇を満喫できた。 海岸までは距離があるので、毎日海で過ごしたい人は、ちょっと立地場所が良くないかも。

Très belle expérience, les dunes sont vraiment aux portes de l'hôtel. L'endroit est calme, reposant. Très bon service. Climat idéal avec alizé. Possibilité de rejoindre la plage playa del ingles ainsi que la place Maspalomas en longeant les dunes par une zone piétonne. La plage la plus proche Maspalomas (attention mixte mi habillé mi nudiste) est à 600m environ en passant par un chemin entre les dunes ainsi que le quartier très commercial de Meloneras qui est vraiment chouette. Pour les course à pied, je vous conseil justement ces 2 chemins: un en dur vers la place Maspalomas et l'autre légèrement sableux, plage et partie piétonne depuis Meloneras. Ah, je vais quand même préciser que la communauté au drapeau multicolore est tout aussi visible que les couples hétéros.

There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.

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Great location and service.

This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.

Large comfortable hotel

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.

Nice

Amazing hotel and service

Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !

This area or this hotel is favorite for male couples so if you don´t like it go to different area.

The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.

Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable

Hade förväntat oss högre standard på maten i bufférestaurangen. Bedrövligt att gäster redan kl 07.00 med handdukar reserverar solstolar

An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.

front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote