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Shower tray was overflowing, and the room was very basic—only one bedside table and lamp, and no pictures or decor. Apart from that, they were sparkling clean and a pleasant surprise after reading past reviews. We got there only to find the kitchens were closed due to refurbishment, so we couldn't wake up and nip down for breakfast. An email or notification when booking to let us know would have been nice. Staff were really friendly and helpful, and the evening entertainment was brilliant.would definitely stay again for this price..

We booked a post-New Year getaway looking for a cheap change of scenery and didn't mind that the hotel is currently being refurbished. While the room was basic, it was spotless and boasted an incredible view of the sea. There was something "Overlook Hotel" about the atmosphere (in a good way!), and watching the wild weather from the comfort of a warm bed was a highlight. However, the breakfast experience was a letdown. The main draw here is the view, but we were stopped from sitting by the windows. A rather surly chef told us to sit in an adjoining room facing a wall, pointing out that two high chairs were blocking the way as a "barrier." When we tried to find another seat, we were told to move again. It feels like a missed opportunity not to let guests enjoy the scenery they came for. On the plus side, the reception staff were lovely and the holiday decor was very festive. The sea view ultimately made the trip worth it, but the dining service could use some of that same friendliness.

Our room was ok .The Hotel was ok.I booked it for its location and for being dog friendly.But I was disappointed that I was not allowed to take my dog into the conought bar.so I will not be going there again.

Mattress was shocking

Room was appalling. I didn’t realise it was a Britannia group hotel otherwise I wouldn’t have booked.. Staff lovely though

Really brilliant

Not at all ,but after complaining we were guven tge best room

Price, ok it’s not that Grand but the room was warm, bed was comfy and it was quiet. Needs millions spending on it to make it grand, but it wouldn’t be £45 a night then!

Yes everything was fine.

staff were very friendly, room was spotless, perfect for the price as i was working local. highly recommended. Parking is best after 4pm, otherwise there are no nearby spaces.

Genuinely good all round

First room was bad then I asked to be moved having to pay more money to move that room was just a bad had cracked toilet room dirty dirt and dust under the bed the sink would not empty and when flushing the toilet came up in to sink balcony unsafe bed not comfortable both was glad to leave report everything to manager who is looking into it and offered full refund

Had a lovely weekend ,nothing to complain about.

Major negative ! There were black marks possibly from previous damp penetration on the west facing wall. We had unpacked or I would have refused the room. I cleaned them off myself. When I explained to reception they simply apologised but didn’t see over concerned??? Hotel very run down in need of major refurbishment. Positive. Room was clean apart from DAMP wall. Staff were very helpful and friendly. Entertainment was mediocre . Breakfast was average. The sea view was excellent. Would stay again but would inspect room before occupying. Overall enjoyable stay.

Old and dated. Definitely needs a massive surge of cash spending on it but staff were pleasant, bedding was clean and water was hot. Evening meal was unimaginative and basic. Evening entertainment was good with a quiz, bingo , show and karaoke - just what we needed on a blustery, rainy evening which was too bad to venture out. We had a good stay, no problem.

Absolutely terrible place and also the reception is differential to people .avoid it .

Check in was 3pm got there got to reception at 10 to 3 wouldn't let us in till 3pm ,room wasn't up to much window looking out to a brick wall ,got up in morning to make a drink kettle didn't work wouldn't stay here again.

Great that they are upgrading. A little work to do but clean ans comfortable and friendly staff.

Rooms are old and dated and nowhere to park car for a big hotel chain it was well below standards. Had breakfast one morning and the food looked like it had been over cooked and leftnon the hotnplate for hours and was all dried up

Hotel needs updating.Rooms not cleaned properly