Grand Hotel Llandudno

Room was appalling. I didn’t realise it was a Britannia group hotel otherwise I wouldn’t have booked.. Staff lovely though

Really brilliant

Not at all ,but after complaining we were guven tge best room

Price, ok it’s not that Grand but the room was warm, bed was comfy and it was quiet. Needs millions spending on it to make it grand, but it wouldn’t be £45 a night then!

Yes everything was fine.

staff were very friendly, room was spotless, perfect for the price as i was working local. highly recommended. Parking is best after 4pm, otherwise there are no nearby spaces.

Genuinely good all round

First room was bad then I asked to be moved having to pay more money to move that room was just a bad had cracked toilet room dirty dirt and dust under the bed the sink would not empty and when flushing the toilet came up in to sink balcony unsafe bed not comfortable both was glad to leave report everything to manager who is looking into it and offered full refund

Had a lovely weekend ,nothing to complain about.

Major negative ! There were black marks possibly from previous damp penetration on the west facing wall. We had unpacked or I would have refused the room. I cleaned them off myself. When I explained to reception they simply apologised but didn’t see over concerned??? Hotel very run down in need of major refurbishment. Positive. Room was clean apart from DAMP wall. Staff were very helpful and friendly. Entertainment was mediocre . Breakfast was average. The sea view was excellent. Would stay again but would inspect room before occupying. Overall enjoyable stay.

Old and dated. Definitely needs a massive surge of cash spending on it but staff were pleasant, bedding was clean and water was hot. Evening meal was unimaginative and basic. Evening entertainment was good with a quiz, bingo , show and karaoke - just what we needed on a blustery, rainy evening which was too bad to venture out. We had a good stay, no problem.

Absolutely terrible place and also the reception is differential to people .avoid it .

Check in was 3pm got there got to reception at 10 to 3 wouldn't let us in till 3pm ,room wasn't up to much window looking out to a brick wall ,got up in morning to make a drink kettle didn't work wouldn't stay here again.

Great that they are upgrading. A little work to do but clean ans comfortable and friendly staff.

Rooms are old and dated and nowhere to park car for a big hotel chain it was well below standards. Had breakfast one morning and the food looked like it had been over cooked and leftnon the hotnplate for hours and was all dried up

Hotel needs updating.Rooms not cleaned properly

Was not wot I ask for

place needed a good clean in places bedding was clean and fresh and it could do with a lick of paint everywhere. no service of your room the whole entire stay if you want fresh towels, tea coffee etc or toilet roll you have to ask at reception. breakfast was ok plenty of it and warm. staff very friendly i would stop again as it met our needs

No parking, Patio door wouldn`t lock and safety device was not connected even though there was a warning on the hotel leaflet not to use the balcony for safety reasons. Bathroom door could not be closed from outside ( no handles) to stop the permanent light shining through during the night. The staff were excellent as was the food the dining room was also well kept.

Me and my family stayed here for the weekend, ill start with the Negatives the ground floor toilets has you enter were not acceptable there was never any toilet paper or soap and a dirty nappy was left in the middle of the floor which i understand is not the hotels fault but the disgusting person who left it there but when the reception staff were informed they said they couldint do anything about it at that time and the nappy was still there later that day which just means there is no regular cleaner or inspection of the toilets. On first appearances the hotel didnt really impress me its shabby looking and there is bird poo on all the windows which is quite sickening when your eating breakfast in the dining room, all the wndows could do with a good clean. These were my only nagative points has i was pleasently supprised just how much i enjoyed my stay here, the staff are pleasent, the hotel was nicer on the inside, our quadruple room was basic and nice with tea making facilities, t.v, wardrobe, the room was clean and the bed was the most comfortable bed i have ever slept in. The entertainment that night was good also with 2 singers and then a giggle at the karaoke, i stayed up way past my bedtime for it lol. The dining room was a nice size, i liked the buffet breakfast and the food was good. Overall despite my nagatives i would stay in this hotel again.