For the most part, I was pretty upset with the staff and the room. The first room they gave me smelled disgusting and it was like a fungus/mold smell. I went and told the front desk this and they showed me two more rooms. One room
smelled clean, but the hallway smelt heavily like cigarette smoke. The second room they showed me, the hallway smelled nice, but the room smelt bad. I ended up choosing the 2nd room they showed me. It was not up to par and I found multiple cockroaches in the room. When I let the front desk know about this, her reply was: “it’s pretty common here in Australia and they get it sprayed every 3 months, but they can’t catch everything.” Last time I checked, cockroaches in hotels aren’t a normal occurrence regardless of what part of the world you’re in. I also had to take my own trash out which was weird.