벨 메종 아파트먼트

The people working in this hotel is too unfriendly and unkind. They didn't explain the apartment rules and requested to obey. Also they charged 100 AUD per one night, when I check out, as credit. It has been almost 2 months, but they didn't cancel the credit card.

Away from the highway, meaning sitting on the balcony is peaceful and quiet. Great large apartments with everything you need such as oven, microwave, dishwasher, washer/dryer etc. Plenty of space to spread out, impeccably clean. Not a “modern” apartment but has everything we needed and was a fantastic stay Safe parking and 5min walk to closest woolies and other shops

Booked the most expensive 3-bedroom option (c. 30% premium for 5 nights), supposedly with full ocean views (not the cheaper "partial ocean views" option) and was described as "superior/renovated". Apartment 40 was what we were given. Have stayed here a lot. Almost certain we have stayed in apartment 40 on the cheaper rate before (and not liked it due to poor views and VERY dated furniture). This was why I paid for the upgraded 3-bed; but we DID NOT GET what was paid for. Some problems: - clumps of black hair on the floor I had to clean up on arrival - carpets from the ~90s, stained and worn - bedding from the 80s, at least style-wise. - 90s bathrooms had broken/loose plastic shower fittings, cheap and nasty shower bases, VERY old tiles, tapware etc with very old and poor shower heads etc - level 8 with limited ocean and no beach view - old and small "main" TV with low resolution, screen defects (lines down the screen) and no remote to adjust settings. - no ability to use the speakers to play music or the DVD to play movies because all remotes have been locked away - terrible and insufficient cheap utensils - no oven mit resulted in burns - "non-stick" cookware, old and flaking off teflon - one rack for the oven so had to cook one pizza at a time! Will be requesting the partial refund for being given an un-renovated apartment with partial ocean views. Would have been happy had I paid the cheaper rate for the cheaper apartment I was allocated.

The apartment was very spacious

Spacious, clean room in excellent condition. Great location with easy parking. Highly recommended

This is a lovely, clean & tidy building, with great views, lush grounds, good pool & spa etc. Comfy, quiet apartment and beds, nice kitchen, and bathrooms. We would have liked larger lounges and single-seaters (had 2 small 2-seaters), and couldn't watch TV during the day, due to the glare from the windows. As we're oldies, we wish our car space had closer access to the lifts, especially when carrying luggage (the luggage trolleys need updating). Overall, Belle Maison is a great place and a fabulous location to stay in when on the Gold Coast.

Great location, very clean and roomy apartment with great facilities although some early morning noise from nearby construction work.

We requested a beach view from our apartment as it was our anniversary but were disappointed this didn't happen. The BBQ didn't work in the pool area. The room was clean and the location of the property to shops and beach was good

The room was very well maintained with good amenities

The apartment is HUGE. Very clean and tidy.

The apartments are lovely, spacious and clean. We use Belle Maison whenever we come to the gold coast, easy access to restaurants, beach, shops and the tram for ease of getting around. The check in is simple and staff friendly. Our view was lovely, enjoyed sitting on the balcony relaxing. People you meet in the complex are friendly, pool area very good.

Part view of water..immaculate clean.two bedroom apartment very well designed and spacious

The room was amazing. Incredibly facilities as well.

No ocean or beach view from our room but everything was fine

Great spit

Great place, great location, very big appartment, will definitely stay again.

Always good

Fantastic location, quiet but within 3 minutes walk to all the restaurants and amenities in Broadbeach. The flat appeared spotless but it needs a deeper clean. Behind the picture above the bed, the top of the mirror in the bedroom, the sockets, the cables behind furniture were all thick with dust. In fairness they sent 2 cleaners up immediately and they said they dont normally do that sort of cleaning but the whole flat needs the furniture moved and cleaned behind. Other than that it was a hugely spacious apartment and we loved it and would definitely stay there again

Amazing apartment, yet again. Always clean, and very spacious. Helpful, friendly staff. Fantastic amenities and so close to the heart of Broadbeach. We'll be back!

I was disappointed in the accomodation and didn’t think the 9.4 rating on the website was accurate. The room was dated and not well maintained. The hand shower didn’t work and needs replacing. The seal at the base of the shower screen was dirty, brittle and mouldy. The soap holder was rusty. There was some mould in the shower grout. The hair dryer didn’t work. The sliding door to the deck came off the track and I was almost stuck on the balcony as the door was heavy for me to open to get back into the apartment. The table lamps which were the only lighting in the bedroom were broken, one of the lamps the globe holder was hanging off and the other lamp the stand was on an angle. The oven needed cleaning and the foil in the oven was dirty. The microwave also needed cleaning.