노보텔 멜버른 프레스턴

Room was fine but restaurant’s food was poor, as was staff attitude

Upgrade room

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Friendly staff

All was well! Nice, clean room with good amenities.

Very good

Great all round, would stay there again. Plenty of car parking.

Staff at breakfast buffet was extremely rude. The blonde lady with a top knot checking the rooms for breakfast order shouted at me and told me to lower my voice. Then she said she is working very hard. The Asian waiter refused to refill the flavoured yogurt saying it doesn’t need a refill. The chia pudding was empty for an hour and was not refilled at all.

Bed was meant to be a king, but was two beds pushed together which made it uncomfortable as the two beds kept coming apart.

Clean, convenient for my requirements. Friendly staff. Quick check in.

Found hair on bed, it was not ours as the hair strang was long. Bathroom had mold on tiles. Hoskeeping knocked at the door and asked us to handover the rubbish and soiled linen to her while she waited at the door. Breakfast everyday was identical and looked like they store it in the fridge and give it out in the morning. And also the food served was cold as in scrambled egg was served cold, sausages were cold etc. It was actually a horrible experience.

Great

Large room, clean amenities, friendly staff

Unfortunately Our room was not in good condition amenities were amazing and staff were friendly

Beautiful rooms. Helpful staff

Perfect for my business trip!

Quite a modern hotel.

Some breakfast was cool and needed to be replace, tray almost empty. plates were cold and caused food to go cold very quickly. Next day food was hot but again wend cold quicly due to cold plates!!!!

Coffee always good

Clean rooms and easy access to public transportation. Stay was pleasant and the staff was fantastic!