퀘스트 스카버러

We arrived and the room appeared clean. A storm came through and the bathroom started to drip from the ceiling. It was quite big drips leaving the toilet and the bathroom floor wet. In the morning we spoke with reception to say what was happening. They said a plumber would be there soon. A plumber came late afternoon. The ceiling continued to drip and the carpet was wet. We asked for a room change but they were full. From the water marks on the roof this has been happening for a long time and the room should not have been occupied. The manager organised for our parking to be refunded. This is simply not good enough. We are not complainers but were attack of solutions and basically told to put up with it and it wasn’t dangerous.

Rooms are bright , clean, modern and a good size . Area is perfect close to everything you need . Only negative is the hall lights are on a sensor so it’s very dark when you get out of the elevator or when you go to and from your room Making me slightly uncomfortable

Except for Brisbane every one of 20 Quests I been to has been consistent. I’d go back to this one in Scarborough for sure.

Staff were very helpful, rooms were very clean.

Very clean and great location

Had a great stay at Quest very handy to get too the beach and restaurants. Apartment was lovely and clean. The only thing I would say is and have had in other self service apartments is having some every day items in the kitchen ie cooking oil, sauces, bit more milk (2 little servers) just so when you’re there for 2-3 days you don’t want to be buying that stuff to cook in the apartment and then having to either throw it away or just leave it there. All in all though had a great stay and would definitely stay there again

No intro to facilities on arrival, a bit older than I expected, but over all room was very big with everything one would require & close to beach & eateries overall enjoy my stay very much

Nice

Bit noisey if you are “upgraded” to the second tower but a reasonable room with no frills.

.

Great hotel and location. Very spacious and clean. Great staff

15泊宿泊しましたが、スタッフの皆さんの対応が非常に良かったです。部屋も広く清潔で最高でした。また、こちらに来る時は宿泊させてもらいます。

Property well situated for local amenities and very close to beach- only negative was it’s situation was close to traffic lights on main road leading to a lot of traffic noise.

Loved the area and accommodation

Loved everything about the property and location

Very clean , close by to eateries . Staff ever so friendly

We had high hopes for our stay, but unfortunately, it fell short of our expectations. The check-in process was smooth, and the staff were friendly and helpful. Our suite was spacious, with a balcony overlooking the pool area, and the kitchen was adequately stocked. However, the room's cleanliness was a letdown. The carpet was old and worn, and we found trash, including a disturbing discovery, under the seat cushion. The furniture was also showing its age, with a cramped loveseat and thin, flat cushions. Our biggest frustration was the atrocious WiFi connection, which made it impossible to stay entertained or productive during our stay. The connection issues were only resolved four days in, which was too little, too late. To add insult to injury, the in-suite washing machine was broken, although we were able to use the laundry room on the main floor. Management assured us that these issues would be addressed in the future, which is reassuring for future guests. Unfortunately, it was too late for us to fully enjoy our stay.

Cozy and quiet place but near to the beach, restaurants and Coles. Room is very spacious and clean.

Check in was good. First impressions were wow. The view was amazing. The room was spacious and clean. Negatives were the lounge was old and uncomfortable. It needs replacing. The bed was way too firm for our liking. Furniture in general was very outdated. Positives, location is spot on. Brand new washing machine/dryer and well equipped clean kitchen. Can be very noisy with sliding doors open.

Lovely location! Team at reception were also incredibly helpful and friendly!