소피텔 골드 코스트 브로드비치

무엇보다 직원들이 친절했음

허니문 여행으로 갔습니다. 신혼여행이라고하니 샴페인도 받았습니다. 모두들 너무 친절하고 좋았습니다. 접근성도 좋구요 트램역도 가깝습니다. 바로 1분 거리에 오아시스 쇼핑몰도 있구요 주변 맛집들도 많고 다양하게 분포되어 있었어요. 저녁마다 마실 수 있는 차와 초코릿 하나씩 주는데 참 좋았어요

호텔이 너무 오래돼서 위생상태가 아쉽고, 인터넷이 잘 안되서 불편함. 그리고 주위가 너무너무 시끄러움!!!

Restaurant and bar were overpriced

The bathroom was not clean at all.

Quiet and clean. All staff went out of their way to make our stay nice. Nice scent/aroma as you walk through the lobby and out of your room to the lifts. Would recommend and come back again.

I found the staff unhelpful and not very obliging at all

The room was clean showing its age abit but nothing to complain about But the staff more than compensated for it

Clean room

Friendly and helpful staff. Thanks heaps for going the extra mile to help make our stay special.

Excellent location and friendly staff. Very clean and comfortable rooms. Convenient tram stop. Would highly recommend this place.

The staff were helpful, knowledgeable and were able to upgrade the room as I preferred a higher floor, quiet location. I was able to have a later checkout (for a fee) but this allowed us more time at the beach. Location is excellent, close to beach and amenities. However, the property is date. The guest room decor, especially washrooms, carpets are old and the room had a musty odour, likely due to proximity to ocean- I recommend a scented diffused for the room, I recommend new carpeting or better a hard flooring and update to washroom. Otherwise, great. Pool area also crowded and some people leave things around pool, on chairs for hours but are not even there, therefore hard to get a seat at the pool- there should be rules about reserving seats and if not there 1 hour, seat should be vacated for someone else to use.

We had a very nice stay. Cannot fault the hotel or facilities.

We arrived to check in at 3pm. At 3.30pm we were advised by the manager on duty our room would be another 40 minutes. We were offered a different room and when our room was available we could move again. We took the other room so we didn’t waste more time moving. We were offered free breakfast to compensate the price difference. When we went to get breakfast the next morning, the lady said that’s $98 you don’t have breakfast included. The whole experience was embarrassing

Fantastic location and very accommodating staff. Enjoyed our stay.

Great stay, highly recommended

Room a little dated but clean. Able to see fireworks from room and all staff on both room service and house were fabulous.

Good location,bit old

Great

Reception and all staff were very attentive